Academic Counsellor

Job Summar

Key Responsibilitie

• Counsel prospective students and parents to help them understand and choose suitable courses and learning programs
• Conduct detailed needs assessments to match students' career goals, educational needs, and program offerings
• Follow up on leads and inquiries via phone, email, and other channels to convert them into enrolments
• Provide detailed and accurate information about course content, curriculum, duration, and career outcomes
• Maintain a strong understanding of EdTech offerings, trends, and student needs to deliver personalized guidance
• Collaborate with the sales and marketing teams to achieve enrolment targets and drive business growth
• Build and nurture relationships with students, parents, and other stakeholders to ensure a smooth onboarding process
• Track and maintain accurate records of student interactions, inquiries, and enrolments in the CRM system
• Provide post-enrolment support, including addressing queries and resolving challenges faced by students

Qualification

• Bachelors degree in Education.
• Proven experience in academic counselling, sales, or customer support roles (preferably in the EdTech sector)
• Exceptional communication, listening, and interpersonal skills
• Ability to identify student needs and deliver tailored solutions
• Goal-oriented mindset with a track record of achieving targets
• Proficiency in CRM tools, MS Office, and virtual communication platforms
• Ability to work in a fast-paced, dynamic environment while maintaining a student-centric approach
• Attractive Performance based unlimited incentives
• NOTE: Language : English, Kannada Mandatory