Bengaluru, Karnataka, India
INR 12.0 - 15.0 Lacs P.A.
Remote
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Position Summary: As a Senior Engineering Manager on the Supply Chain Management (SCM) team, you will be a key driver and enabler in fundamentally shifting how we design and build software throughout its lifecycle. You will lead, mentor, and empower a team of two Scrum Teams, fostering a culture of mutual respect, collaboration, and data-driven decision-making. This role demands a leader with proven experience in building and leading high-performing development teams, alongside a strong ability to drive best practices in the software delivery lifecycle, architectural design, and the adoption of engineering metrics. Key Responsibilities: End-to-End Ownership: Own deliverables end-to-end per plan, working collaboratively with multiple stakeholders to ensure successful outcomes. Team Leadership & Management: Manage, mentor, and provide strong leadership to a team comprising two Scrum Teams. Agile Enablement: Effectively run scrum ceremonies and build high-performing Agile teams. Coaching & Empowerment: Empower, challenge, and coach team members to grow their impact as individual technical leaders by providing context and continuous feedback. Culture & Collaboration: Foster a culture of mutual respect, collaboration, and data-driven, consensus-based decision-making within and across teams. Technical Mentorship: Mentor and lead other engineers on the team to deliver high-quality features and enhancements. Architectural Vision: Define and own high-level architecture designs and the technology roadmap with associated release goals. Innovation & POCs: Define and help develop Proofs of Concept (POCs) for new and upcoming strategic technology solutions. Engineering Best Practices: Define team-wide engineering best practices and establish mechanisms to measure their adoption. Technical Alignment: Drive technical architecture conversations and ensure alignment with platform teams. Capacity & Recruitment: Plan for team capacity and actively contribute to the recruitment of high-quality colleagues. External Representation: Represent the team in internal and external technology events and conferences. Metrics & Performance: Define and drive the adoption of engineering metrics across the teams to ensure continuous improvement and measurable impact. Required Skills & Qualifications: Experience: 12+ years of experience in software engineering. Full Stack Knowledge: Proficiency with any UI stack (React, Angular, and/or Vue) and .Net technologies. Open-Source: Experience analyzing, building, and implementing open-source technologies, with a strong preference for Open-Source experience. UX & UI Driving: Experience in driving UX improvements, efficient UI development, and metrics-driven improvements. Data & APIs: Experience with datastores (SQL, NoSQL, etc.), API, and event-based technologies (Kafka). Microservices: Strong understanding of microservice-based architectures and how to achieve composability. Test-Driven Development: Experience with Test-Driven Development (TDD) approaches. Scalability & Performance: Experience delivering solutions that operate with large volumes of data and strict non-functional requirements around performance, flexibility, and scalability. Cloud Platforms: Experience delivering solutions leveraging at least one leading cloud platform. Broad Technical Knowledge: Broad knowledge of programming languages, operating system principles, and software development best practices. Team Leadership: Experience building and leading high-performing remote engineering teams with high degrees of psychological safety. Feedback & Communication: Proactively gives and receives feedback; is not afraid to have difficult conversations. Strong communication skills, both verbal and written, with the ability to drive conversations across multiple teams to a conclusion. Ambiguity Navigation: Ability to seek different perspectives and relevant context to effectively navigate ambiguity. Inclusive Culture: Ability to foster an inclusive team culture that enables team members of all backgrounds to succeed and thrive. Technical Translation: Experience developing and reviewing complex technical requirements and translating them into actionable tasks for engineers. Cross-Functional Project Leadership: Experience leading cross-functional projects and serving as a main Point of Contact (POC) for their team across a large organization. Architectural Leadership: Experience driving end-to-end architectural discussions across teams and organizations. Distributed Systems: Experience in helping lead development lifecycle processes, best practices, and operating distributed cloud-based microservices. Large Project Design: Experience in designing systems or components on large projects (e.g., 5 million USD scale). What We Offer: Joining Maersk means embarking on a great journey with significant career development opportunities in a global organization. You will gain broad business knowledge of the company's activities globally and understand how the complexity of IT supports the transport and logistics business. We offer: A challenging and impactful role at the forefront of our digital transformation in SCM. The opportunity to build and lead high-performing engineering teams, directly influencing our software development lifecycle. Exposure to a wide range of business issues and cutting-edge technologies within a global enterprise. A collaborative environment that values continuous learning, innovation, and psychological safety.
Mumbai, Maharashtra, India
INR 4.0 - 9.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Position Summary: We are seeking a Vessel Model Specialist - Naval Architecture to join our team. In this pivotal role, you will leverage your naval architecture knowledge and strong analytical skills to create, develop, and maintain accurate digital ship models. These models are crucial for performance simulation, energy optimization, and serving as reliable reference points. You'll work closely with various internal teams and stakeholders to ensure that ship models maintained in our internal systems accurately reflect up-to-date specifications and design changes. This position also involves the continuous upkeep and troubleshooting of ship models used for testing, visualizations, and presentations, playing a direct role in driving efficient vessel operation through data-driven decisions and our decarbonization agenda. Key Responsibilities: Vessel Model Creation & Maintenance: Create and maintain vessel models in 3MDS (Maersk Data System - Internal tool) , ensuring they are accurately represented, including exterior, interior, structural elements, and mechanical systems. Regularly update models to reflect design changes, machinery updates, or performance improvements. Data Analysis & Tooling: Utilize Power BI, SQL, and Python for data analytics related to vessel models and performance. Handle CMMs (Computerized Maintenance Management Systems) data. Develop small tools related to energy optimization that can support Fleet Technology in daily tasks or projects. Collaboration & Integration: Collaborate with internal teams to gather and input precise vessel specifications. Optimize vessel models for various applications within internal systems. Support technical and performance teams in simulating ship behavior under various conditions and configurations. Integrate motion dynamics and other factors for performance testing and optimization. Work with cross-functional teams, including StarConnect product teams, performance, vessel owners, technical managers, and manufacturing teams, to ensure models meet technical requirements and expectations. Support interaction with StarConnect on analytics behind target setting and fuel savings calculations, working closely with vessel performance managers. Performance Tracking & Improvement: Track retrofit benefits in conjunction with performance teams. Identify and troubleshoot any issues with models. Conduct holistic data analysis based on fleet data to enable insights that drive further energy savings. Interact with internal software platform teams to develop, push, and guide the development of new features that enable the next step in fuel savings. Required Skills & Qualifications: Education: Bachelor of Engineering (BE) or Bachelor of Technology (B.Tech) in Naval Architecture . Experience: 3 to 5 years of relevant experience. Vessel Model Knowledge: Experience or knowledge of Vessel Model concepts. Analytics Tools: Proficiency in Power BI, SQL, and Python , along with experience in CMMs handling. Technical Engineering Background: Strong technical engineering background, preferably with knowledge around naval architectural topics. Data Analytics: Solid experience within data analytics. Ship Design Principles: Understanding of ship design principles, structural mechanics, and vessel performance optimization. Communication & Presentation: Confident and effective communicator with the ability to discuss complex technical topics at all levels of a global organization, coupled with excellent presentation skills. Interpersonal & Teamwork: Strong interpersonal and teamwork skills with a self-starter attitude. Strategic & Analytic Mind-set: A strategic and analytic mind-set, with experience working with multiple stakeholders across diverse cultures and seniority levels. Detail & Holistic View: Ability to zoom in on relevant details while maintaining a holistic overview. Beneficial Knowledge: General understanding of global container liner network operations. What We Offer: Joining Maersk means embarking on a great journey with significant career development opportunities in a global organization. You will gain broad business knowledge of the company's worldwide activities and understand how crucial technical expertise supports the transport and logistics business. We provide support for you to shape your own career by achieving expertise and learning on the job, contributing directly to our decarbonization agenda and operational efficiency.
Bengaluru, Karnataka, India
INR 5.0 - 7.0 Lacs P.A.
Remote
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. High-Level Position Purpose: The Supply Chain Development Senior Analyst is a vital part of Maersk's Global Supply Chain Development function within Maersk Sales. Reporting to the leader of the Mumbai office for Supply Chain Development, this role directly contributes to logistics solution sales for Maersk customers. You'll be instrumental in identifying and quantifying opportunities, then tailoring compelling value propositions for Maersk's priority customers. This position offers a fantastic opportunity to work on cutting-edge areas of logistics and supply chain management services across multiple industries, serving as a stepping stone for a successful career within Maersk's global organization. Key Responsibilities: Customer Engagement & Solution Selling: Work closely with Regional Managers of the Supply Chain Development team to identify opportunities with customers and sell compelling Maersk logistics solutions. You will be an integral part of a multi-functional Maersk sales pursuit team. Analytical Execution & Modelling: Execute analyses and modelling tasks as needed to support sales opportunities, focusing on quantifiable value and other implications for both the customer and Maersk. Reporting & Insights: Prepare clear and impactful reports of findings, illustrating data graphically and translating complex insights into concise written text, leveraging strong critical thinking skills. Project & Task Management: Manage your own tasks within the pursuit team to the highest quality standards and within assigned deadlines, demonstrating strong ownership. Communication & Influence: Possess strong communication and presentation skills to effectively convey the implications of assigned tasks for the customer and Maersk. Display ownership of the pursuit, with the ability to manage and communicate with stakeholders towards the successful outcome of sales pursuits. Continuous Learning: Continuously expand your knowledge of the supply chain industry and Maersk's comprehensive offerings. Innovation & Standardization: Drive and contribute to innovation, standardization, and capability-building areas within the Supply Chain Development team and the larger commercial organization. Role Model Behavior: Display role model behavior on ownership, motivation, and teamwork within the team. Requirements: Education: Bachelor's degree in Engineering, Business Administration, Mathematics, Statistics, Economics, Science, or any other similar discipline. Supply Chain Knowledge: Education/Knowledge/Experience in Supply Chain, preferably in the Logistics domain. Relevant Experience: Minimum 5 - 7 years of relevant customer-facing experience in supply chain consulting / supply chain solution sales (B2B) within the industry. Analytical Software: Experience working with supply chain analysis software like Llamasoft Supply Chain Guru . Data & Analytics Skills: Strong quantitative, research, and data analytics skills, directly contributing to problem-solving. Skilful at manipulating, analyzing, and interpreting large datasets via data science techniques. Technical Tools: Working knowledge of MS Office (Word, PowerPoint, and Excel). Knowledge of R/Python will be an added advantage. Interpersonal & Collaboration: Persuasive personality and ability to connect with stakeholders. Ability to work independently and as part of a team. Work Ethic: Detail-oriented and enjoys being an expert in the logistics sector. Ability to multi-task and be proactive & independent in a fast-paced, dynamic environment. Language: Fluent in English, both oral and written. Flexibility: Flexibility to work in EU shifts. What We Offer: In addition to growth opportunities within the team, the mentorship, trainings, and on-the-ground learnings will motivate and inspire you towards becoming an expert on supply chains. You will gain global recognition for your in-depth knowledge and problem-solving abilities on supply chain topics, including proficient execution of analysis and modelling tasks. While mostly remotely engaged, there will be customer-facing opportunities for IBS-based clients. This role provides an unparalleled opportunity for personal and professional development in a truly global setting.
Chennai, Tamil Nadu, India
INR 5.0 - 10.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What We Offer: Joining Maersk means a career where you directly contribute to the success of our global operations. We provide ample opportunities for professional and personal growth, encouraging you to join a forward-thinking team that embraces innovation and cutting-edge technologies. You'll collaborate with diverse colleagues, gaining exposure to international business practices, all while benefiting from our commitment to work-life balance and flexible working arrangements. Position Summary: As a Customer Service Representative specializing in inbound calls, you will be the primary point of contact for our valued customers. This role involves interacting with customers via inbound calls (or emails, as needed) to provide customer service support and resolve routine to complex problems regarding Maersk's products or services. You will be instrumental in clarifying customer requirements, probing for understanding, and utilizing decision-support tools to provide appropriate resolutions. We are looking for someone with excellent communication skills in English and a strong customer-centric approach. Key Responsibilities: Customer Interaction: Interface with customers via inbound calls, emails, and other communication channels. Greet customers in a courteous, friendly, and professional manner, using agreed-upon procedures. Issue Resolution: Clarify customer requirements, probe for understanding, and utilize decision-support tools and resources to appropriately provide resolution. You should be able to handle complex queries from customers and resolve them independently. Empathy & Rapport Building: Listen attentively to customer needs and concerns, demonstrate empathy, and maximize opportunities to build rapport. Performance Standards: Ensure service delivered to our customers meets contractual Key Performance Indicators (KPIs). Knowledge & Tool Utilization: Continuously learn and effectively use internal tools and required knowledge to handle customer queries, requests, and complaints efficiently. Customer Satisfaction & Business Performance: Actively participate in activities designed to improve overall customer satisfaction and contribute to enhanced business performance. Sales Enhancement: Offer additional products and/or services to improve sales opportunities where appropriate. Documentation & Information Retrieval: Accurately track, document, and retrieve information for customer queries, requests, and complaints to ensure comprehensive resolution records. Problem-Solving: Demonstrate strong probing and problem-solving skills to address and resolve customer issues effectively. Continuous Improvement: Confirm customer understanding of the solution provided and offer additional customer education as needed to prevent future issues. Candidate Profile: Experience Mandate: Minimum of 2.5 years of inbound call center experience is mandatory. Education: Graduate or Undergraduate in any discipline (specific educational requirements may vary based on job requirements). Customer Service Orientation: Courteous with a strong customer service orientation. Technical Proficiency: Strong computer navigation skills and general PC knowledge. Communication Skills: Ability to effectively communicate, both written and verbally, with excellent English language proficiency. Dependability & Detail: Dependable with strong attention to detail. Adaptability: Skilled in multi-tasking, including the ability to be flexible and adapt to changes quickly. Resilience: Tolerance for repetitive work in a fast-paced, high-production work environment. Teamwork: Ability to work effectively as a team member, as well as independently. Professionalism: Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner. Flexibility: Ability to rotate shifts, as needed. To Apply: We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [ [HIDDEN TEXT] ].
Navi Mumbai, Maharashtra, India
INR 3.0 - 5.0 Lacs P.A.
On-site
Full Time
A.P. Moller - Maersk is an integrated logistics company dedicated to connecting and simplifying supply chains, enabling global trade, and helping our customers grow. Our robust financial operations are crucial to our global success, ensuring accuracy, compliance, and strategic financial control across all our activities. We are committed to fostering a supportive environment where our employees can develop their skills and contribute to our continuous pursuit of excellence. Position Summary: We are seeking a detail-oriented Team Leader to join our Accounting Operations team. In this role, you will be crucial in ensuring the accuracy and compliance of our day-to-day financial transactions. You will leverage your analytical skills to support cost accounting, budget accounting, and other core financial processes. This position requires you to work independently within defined guidelines, applying practical methods and techniques, while seeking support for more complex tasks. Key Responsibilities: Financial Data Analysis: Collect, analyze, and interpret financial data related to daily transactions, ensuring accuracy and compliance with regulations and accounting principles. Cost & Budget Support: Support cost accounting activities, including the allocation and analysis of direct and indirect costs. Conduct actual versus budgeted cost variance analysis to identify discrepancies and provide insights. Assist in budget accounting , contributing to the development and monitoring of annual revenue/expense budgets to control funds and measure operational results. Reporting & Compliance: Generate reports on financial performance, cost analysis, and budget adherence. Ensure all financial data and processes comply with relevant accounting standards and company policies. Accounts Management Support: Contribute to the accuracy and efficiency of accounts payable, accounts receivable, billing, and invoicing processes. Process Application: Apply practical accounting methods, techniques, work procedures, and processes to achieve daily objectives. Problem-Solving: Address and resolve data-related issues by selecting from known alternatives within your area of expertise. Quality & Accuracy: Maintain a high level of data quality and accuracy in all financial outputs and analyses. Collaboration: Work effectively with team members and other stakeholders within Accounting Operations. Required Skills & Qualifications: Experience: Previous work experience in a related accounting or finance area, or practical knowledge obtained via advanced education. Accounting Knowledge: Strong understanding of accounting principles and standards . Familiarity with cost accounting concepts (direct/indirect costs, variance analysis) and budget accounting . Data Analysis: Proven ability to analyze financial data and identify key trends or issues. Problem-Solving: Ability to evaluate known solutions and apply the most appropriate one to solve identified problems. Independence: Capable of working independently within established boundaries and guidelines. Attention to Detail: High level of accuracy and attention to detail in handling financial data. Communication: Effective communication skills to convey financial information clearly. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer: A supportive environment where you can develop your financial and analytical skills. Opportunities to work on diverse accounting operations, gaining broad exposure. A clear path for professional growth, allowing you to deepen your expertise. The chance to contribute directly to the financial integrity and efficiency of a global leader.
Mumbai, Maharashtra, India
INR 12.0 - 16.0 Lacs P.A.
On-site
Full Time
A.P. Moller - Maersk is an integrated logistics company dedicated to connecting and simplifying supply chains, enabling global trade, and helping our customers grow. Operating globally, we are committed to upholding the highest ethical standards and ensuring strict compliance with all international sanctions and export control regulations. We are building a robust and resilient compliance framework to support our complex global operations. Position Summary: We are seeking a strategic leader with exceptional operational and project management skills to join us as the Head of Sanctions & Export Controls Screening Operations . In this pivotal role, you will lead, oversee, and expand Maersk's screening and due diligence operations, including the utilization of the Minerva platform for increased screening requirements. You will be responsible for governing service channels under updated policies and procedures, managing a team of professionals, and fostering a high-performing and cohesive environment to ensure unwavering compliance with international sanctions and export control regulations. Key Responsibilities: Operational Leadership: Oversee daily screening operations, ensuring efficiency, accuracy, and full compliance with all relevant regulations. This includes implementing internal controls and conducting spot checks. Performance Monitoring & Improvement: Monitor and analyze screening processes and performance metrics, proactively identifying and implementing improvements as necessary to enhance effectiveness. Advisory Support: Support the Sanctions & Export Controls Advisory team in investigating, responding to, and advising relevant internal stakeholders on mitigating actions related to enforcement actions and internal investigations. Policy & Procedure Governance: Develop and maintain updated policies and procedures for all service channels, ensuring they are effectively communicated, adhered to, and properly documented in a well-structured repository. Oversee corporate housekeeping for all related documents. Strategic Planning & Implementation: Lead, develop, and implement strategic plans for screening operations to ensure continuous compliance with sanctions and export control regulations. People Management & Development: Guide and develop colleagues, showcasing excellent managerial skills and exemplary work ethics. Share best practices and experiences to foster continuous growth within the team. Stakeholder Collaboration: Collaborate closely with internal stakeholders to align screening operations with broader organizational goals and evolving regulatory requirements. End-to-End Value Chain Mapping: Map systems and services, engaging with the business to understand services and the end-to-end value chain, ensuring not just sanctions screening but also the implementation of appropriate financial controls. Regulatory Alignment: Remain continuously aligned with the Sanctions & Export Controls Advisory team on updates/changes in regulations and industry best practices, updating policies and procedures accordingly. Reporting & Relationship Management: Provide regular updates and reports to the Head of Sanctions & Export Controls on screening operations and compliance status. Liaise with relevant stakeholders, building and maintaining long-term working relationships. Platform Development: Drive the overall implementation and development of Minerva's screening platform and ensure the execution of its roadmap. Project Execution: Coordinate with cross-functional teams to ensure successful project execution and alignment with overall organizational objectives. Required Education, Experience & Skills: Total Experience: 15 to 18 years of overall professional experience. Sanctions Screening Leadership: At least 7 years of experience in sanctions screening operations, with a minimum of 4 years in a leadership or management role. Education (Preferred): A Master's degree or equivalent in a relevant field such as compliance, risk management, or project management is highly desirable. Certifications (Preferred): Professional certifications such as Association of Certified Anti-Money Laundering Specialists (ACAMS) or Certified Global Sanctions Specialist (CGSS) are preferred. Investigative & Problem-Solving: Strong investigative, problem-solving, and decision-making abilities. Project Management: Proven ability to manage complex projects and initiatives. Leadership & Communication: Excellent leadership, communication, and people management skills, with demonstrated ability to influence stakeholders and foster cooperation, teamwork, and effective stakeholder management. Technical Proficiency: Experience with sanctions screening software and tools, along with strong data analysis and reporting capabilities. Language: Excellent command of English, both written and spoken, is essential. Ethical Standards: High ethical standards and integrity, with a strong commitment to compliance and risk management. Compliance Understanding: Deep understanding of sanctions & export controls, and strong experience interacting with key compliance risk areas (e.g., anti-corruption) and other business stakeholders (Legal, Finance, etc.). Compliance Governance: Very good understanding of compliance processes and compliance governance structures. Process Implementation: Proven experience in leading teams and process implementations, and managing/delegating projects. Strategic Impact: Ability to break down silos, exercise discretion and good judgment, and understand the broader impact of decisions on the company. Time Management: Exceptional time management skills, with the ability to manage multiple priorities effectively and proactively. Team Player: A team player with a willingness to grow within a complex organization, comfortable working in a diverse, international environment. Confidentiality: High integrity and personal ethics, with professional communication skills and the ability to handle confidential information and sensitive situations. Primary Internal Stakeholders: The overall Compliance team (Compliance Operations and Compliance & Technology) Legal, Group Internal Audit (GIA), Governance, Risk & Compliance (GRC), Technology, Global Data Analytics (GDA), Finance, Human Resources What We Offer: Joining Maersk will embark you on a great journey with career development in a global organization. You will gain broad business knowledge of the company's activities globally, and contribute to upholding the highest standards of compliance in a complex and ever-evolving regulatory landscape. You will be part of a diverse and international environment where your strategic leadership and operational expertise will directly impact Maersk's ability to trade globally and compliantly.
Chennai, Tamil Nadu, India
INR 2.0 - 3.0 Lacs P.A.
On-site
Full Time
A.P. Moller - Maersk is an integrated logistics company dedicated to connecting and simplifying supply chains, enabling global trade, and helping our customers grow. Our robust financial operations are crucial to our global success, ensuring accuracy, compliance, and strategic financial control across all our activities. We are committed to fostering a supportive environment where our employees can develop their skills and contribute to our continuous pursuit of excellence. Position Summary: We are seeking a proactive and committed Finance Specialist to join our team. This role is ideal for a professional with a strong conceptual understanding of IAS/IFRS, eager to apply their expertise in a dynamic global environment. You will be instrumental in cost accounting, capitalisation analysis, accruals management, and ensuring accurate entity and trial balance reporting. Your analytical skills, proficiency in Excel, and ability to navigate complex data will be key to your success, particularly during month-end close activities. Key Responsibilities: Month-End Process & Accruals: Drive and manage month-end processes, with a critical focus on cost accruals management and ensuring accurate reflection of financial data. Cost Accounting & Capitalisation: Perform cost accounting , including detailed capitalisation cost analysis and effective management of cost accruals. Entity / Trial Balance Reporting: Accountable for the comprehensive reporting of regional businesses , requiring a full understanding of the Trial Balance (TB) from revenue, cost, and inventory accounting perspectives. This includes Balance Sheet reporting as well as tax and financial items. Financial Controls: Implement and maintain strong financial controls, particularly in balance sheet reconciliations and volume reconciliations , and submit thorough analysis for control purposes. Analytical Insight: Critically analyze and explain month-over-month movements in the Trial Balance and the overall trading Profit & Loss, including regional-specific knowledge. Inventory Management: Oversee the tracking and management of oil inventories , understanding their interlinkages with volumes, controls, and trades for accurate reporting. ERP & CTRM Systems: Leverage your ERP system knowledge , understanding finance double-entry to the TB. Familiarity with CTRM (Commodity Trading Risk Management) systems , including data transfer and lifecycle from deal-capture to settlement, is highly beneficial. Process Improvement: Identify opportunities for independent process improvements across month-end activities, data transfer, and end-to-end financial workflows. Stakeholder Management: Effectively manage multiple stakeholders , including traders, operations, internal finance and tax teams within Maersk, external auditors, and IT, dealing professionally with ambiguous or unclear situations. Critical Requirements: Month-End Process & Accruals: Proven experience with month-end close procedures and accruals management. Inventory Management: Hands-on experience in inventory tracking and management. Accounting Experience (IFRS/Ind AS): Strong accounting background with expertise in IFRS/Ind AS , capable of handling Trial Balance, Profit & Loss, and Balance Sheet reporting. Controlling Team Experience: Experience working in a Controlling team (e.g., Financial Controller, Cost Controller). Analytical Skills: Excellent analytical skills with strong numerical aptitude and data analysis capabilities. Excel Proficiency: Good to excellent Excel skills are essential due to current manual processes (macros knowledge is a plus, but not mandatory). Stakeholder Management: Demonstrated ability to manage diverse stakeholders and senior management effectively. Required Qualifications & Skills: Qualification: CA/ICWA/CS qualification. Experience: Minimum of 2-3 years of relevant experience. Conceptual Understanding: Strong conceptual understanding of IAS/IFRS . Commitment & Learning: Exhibits strong commitment and a proactive learning attitude. Trading PL Understanding: Understanding of the entire trading P&L, including regional-specific knowledge. Reconciliation Expertise: Expertise in reconciling discrepancies to the logic of Trading/Performance P&Ls. Audit & Tax Knowledge: Strong IFRS/IAS knowledge to handle statutory, audit, and tax requirements. Oil/Commodity Trading Background: An oil/commodity trading background would be beneficial. Work Environment: Shift Timings: The shift timings will align with European working hours (12 PM to 9 PM IST), with a requirement to work in US shift timings during month-end close and as needed. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer a dynamic environment where your financial expertise will contribute directly to our operational excellence and strategic decision-making.
Gurgaon, Haryana, India
INR 10.0 - 15.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Position Summary: Retail & Lifestyle is one of Maersk's core global verticals. As a Sales Account Manager for this segment, you will focus strongly on identifying new business development opportunities within the logistics and services environment, while effectively managing your current account portfolio. This role also involves managing some of our large regional and global key accounts. You will be expected to quickly build strong relationships with our customers, demonstrating an ability to understand both their business needs and ours, and to offer mutually beneficial solutions. This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen, with daily international interactions that will foster your professional growth. Key Responsibilities: Customer Insight & Solutioning: Build a sound understanding of target customers and the assigned account base. Work collaboratively with these customers to identify pain points with the goal of finding mutually beneficial solutions. Engage in consultative selling across all levels of the customer's organization, including the C-Suite. Strategic Growth: Design and implement a strategic business plan that expands Maersk's customer base and ensures its strong market presence within the Retail & Lifestyle vertical. Growth Mindset & Agility: Demonstrate a growth mindset and high change agility, with the ability to learn new things quickly, adapt to change, and champion it with peers and others. Drive & Attention to Detail: Exhibit hunger and enthusiasm for your craft, proactively driving outcomes and ensuring tasks are completed efficiently with high attention to detail. Collaboration: Possess strong collaboration skills, bringing people together to achieve objectives and drive more meaningful solutions. Customer Centricity: Develop deep insights into customers businesses by understanding their pain points and supply chain goals, then co-create tailored solutions. Cross-selling & Upselling: Identify opportunities for cross-selling and up-selling based on a deep understanding of the customers business models and pain points. Value Proposition & Account Planning: Develop compelling value propositions that address pain points across the entire supply chain. Create comprehensive account plans outlining growth opportunities and strategic engagement with these customers, including specific initiatives. Communication & Compliance: Communicate significant trends, rate changes, and policies to assigned accounts. Ensure contracts and agreements for specific customer solutions (service agreements, credit agreements, supplier contracts, etc.) are validated and signed off as per corporate guidelines. Best Practice Sharing: Actively share best practices within your team and across locations. CRM Management: Ensure customer relationship management tools are updated accurately and consistently. Market Positioning: Strategically position Maersk as the customer's preferred choice. Required Skills & Qualifications: Experience: 10-15 years of experience in a commercial role within the logistics industry. Solution Development: Proven experience in developing solutions for customers. Supply Chain Understanding: Strong understanding of supply chain principles and processes, gained through education or work experience. Business Development: Previous business development experience is preferred, with a sound understanding of logistics and solutions selling. Relationship Building: Great relationship-building skills and a strong customer-oriented approach. Communication & Influence: Excellent communication and stakeholder management skills, coupled with the ability to be both persuasive and influential. Self-Motivation: Self-motivated and performance-driven, with a strong desire to achieve results. What We Offer: Joining Maersk will embark you on a great journey with career development in a global organization. You will gain broad business knowledge of the company's activities globally, as well as understand how the complexity of logistics supports global trade. We provide support for you to shape your own career by achieving expertise and learning on the job. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a truly global environment.
Bengaluru, Karnataka, India
INR 15.0 - 20.0 Lacs P.A.
Remote
Full Time
Maersk is a global leader in integrated logistics, driving innovation and transformation to redefine possibilities and set new standards for efficiency, sustainability, and excellence. With over a century of pioneering spirit, we connect and simplify supply chains worldwide. We believe in the power of diversity, collaboration, and continuous learning, ensuring our global team of over 100,000 employees across 130 countries understands and reflects the customers we serve. Join us as we harness cutting-edge technologies to unlock global opportunities and shape the future of global trade. Job Purpose/Summary: As the Director Technology Operations (Head of End-User Support) , you will be instrumental in ensuring Maersk provides a world-class support experience across our 624 branch offices, +500 warehouses , and unparalleled support for our remote workforce in a post-COVID, remote-first world. You will lead the transformation of our on-site support capabilities, significantly enhancing end-user productivity and making this area a key differentiator for Maersk in attracting top talent. This role requires a visible driving force for our values, a recognized thought leader in the end-user space with high followship, capable of leading global teams across +88 countries with diverse local regulations and complexities. You will champion global standardization, automation, and self-service, while consistently maintaining a high Voice of Customer. Key Responsibilities: Global Team Leadership: Take full responsibility for a team of +200 employees across 88 countries , fostering a high-performance culture. World-Class Support Delivery: Be accountable for delivering a world-class support experience for our +80,000 employees globally . Product Team Collaboration: Work closely with central product teams to understand end-user pain points and consult on optimal solutions to enhance end-user productivity. Scalable Solutions: Ensure that technology solutions are supportable in a scalable manner, minimizing the need for significant human intervention. Risk Management: Carry out comprehensive risk assessments and provide timely reporting to relevant stakeholders. Business Alignment: Engage with regional key stakeholders to align business plans with the team structure and operational capabilities. Transformation & Business Cases: Develop end-to-end business cases for transformational initiatives within the end-user support landscape. Required Experience & Skills: Experience:15 years of demonstrable expertise in the end-user support space, specifically running global teams. 10+ years of experience working within a dedicated support function. 15+ years of demonstrable IT Infrastructure knowledge across a wide range of technologies. Technical Skills: Expertise with Enterprise collaboration tools like Office 365 or Google Docs . Experience with Enterprise Voice and Contact Centre platforms. Familiarity with industrial components such as label printers and RF guns. Business Skills: Excellent written and verbal English communication skills. Strong collaboration and teamwork are essential. Proven ability to multi-task effectively in a dynamic environment. Strong analytical skills with the ability to interpret data and drive insights. Exceptional stakeholder management capabilities, including engagement at the Executive level. Strong business acumen, understanding organizational objectives and strategic priorities. Proven financial acumen and experience with budget management. Personal Profile: Strong sense of ownership and accountability. An innovator with a passion for driving transformation. An analytical thinker who is also able to effectively execute change. Strong interpersonal and communication skills, capable of influencing and building rapport. Proactive approach to identifying and addressing challenges. Ability to remain calm and effective under pressure. Beneficial Experience: ITIL V3 certification. Prince2 certification. LEAN, Six Sigma methodologies. Key Measures of Success: Capability transformation achieved within end-user support. End-user Voice of Customer (VoC) scores. Customer (internal business unit) Voice of Customer (VoC) scores. Operational Excellence metrics: Mean Time To Detect (MTTD), Mean Time To Recover (MTTR). Primary Internal Stakeholders: Customer Service Regional Leads Platform Portfolios HR Primary External Stakeholders: Microsoft (and other key technology vendors) What We Offer: Joining Maersk means embarking on a great journey with significant career development opportunities in a truly global organization. You will gain broad business knowledge of the company's worldwide activities and understand how crucial technology operations support the entire transport and logistics business. We provide support for you to shape your own career by achieving expertise and learning on the job, contributing to a world-class technology landscape.
Bengaluru, Karnataka, India
INR 10.0 - 14.0 Lacs P.A.
On-site
Full Time
Maersk is embarking on a multi-year program to revamp its technology and digital solutions footprint, with the strategic aim of becoming the global integrated logistics carrier of choice. As a key part of this transformation, SAP will serve as the digital core for our Transportation Management processes. While we leverage various delivery partners, we are significantly investing in building robust internal SAP TM capabilities. Joining Maersk means you'll play a vital part in our success, contributing to a global organization at the forefront of digital innovation in logistics. Position Summary: As a Senior Application Manager, you will be a key driver in building our digital core SAP Transportation Management for the Inland Platform. You will be responsible for ensuring the availability and performance of critical SAP applications, leading incident and problem Root Cause Analyses (RCAs) to cost-effective solutions. Working as part of the support organization, you'll collaborate closely with engineers, Product Owners, and business frontline teams to resolve support issues and consistently meet agreed-upon Service Level Agreements (SLAs). Key Responsibilities: Application Lifecycle Management: Support the full lifecycle of multiple SAP applications, including planning, development, and maintenance phases. Stakeholder Partnership: Form strong, trusted relationships with Product Owners and business frontline teams to deeply understand user needs, concerns, and how technology enables their processes across product portfolios. Application Expertise: Develop a comprehensive understanding of how SAP applications function, including workflows, interfaces, and upstream/downstream dependencies. Business Impact Awareness: Understand how the business utilizes the applications and the operational impacts stemming from application incidents. Issue Resolution & Root Cause Analysis: Review production issues, actively assist in their resolution, and drive thorough root cause analyses. Backlog Coordination: Coordinate defect resolution and manage the Business As Usual (BAU) backlog in collaboration with external deployment and build teams. Guidance & Quality Assurance: Provide technical guidance to internal and external developers, driving performance and ensuring quality deliverables. DevOps Evolution: Work collaboratively across the platform to truly evolve towards DevOps practices, target continuous releases, and promote the reuse of other enabling technologies. Continuous Improvement: Drive continuous improvement initiatives for applications, focusing on enhancing stability, performance, and user experience. Risk Management: Remediate operational and cyber risks associated with applications and highlight any risks and issues that could affect development or deliveries. Health & Performance Monitoring: Ensure the overall health and optimal performance of applications. Required Experience & Skills: Overall Experience: 10+ years of experience in SAP Software development, IT Operations, Delivery Management, and/or Product Ownership. Leadership: Proven ability and experience to provide general and technical leadership to development teams. SAP Product Lifecycle: Hands-on experience (from similar SAP in-house positions or a consulting background) demonstrating an in-depth understanding of the SAP product lifecycle, solutioning, terminology, and processes. SAP Implementation Track Record: A strong track record of developing and implementing SAP applications. SAP Architecture: Knowledgeable in aspects of SAP application architecture. Quality Assurance: Able to conduct design reviews, test cases, and analyze test results. Incident Management: Experienced in analyzing complex incidents, managing system recovery processes, conducting RCAs, and performing performance tuning. Communication: Excellent verbal and written communication skills, with the ability to communicate and collaborate effectively with business leaders and technical experts at all organizational levels. Team Player & Analytical: A strong team player with robust analytical skills and a results-oriented personality. Ideally, candidates should have: Experience working in the transportation or logistics industry. Experience in developing and implementing SAP logistics / transportation applications. Deep understanding and working knowledge of building high-availability, fault-tolerant, resilient, and scalable solutions, and has implemented patterns around these. Experience designing application frameworks, selecting standards, and completing the design of object and data models. Experience designing and developing API/web services solutions. Knowledge of Cloud Environments. Experience in implementing automated, scalable, and modernized solutions. Experience with DevOps and Scrum processes. Experience with tools such as Service Now, JIRA, Power BI, and Solution Manager. What We Offer: Joining Maersk will embark you on a great journey with career development in a global organization. You will gain broad business knowledge of the company's activities globally, as well as understand how the complexity of IT supports the transport and logistics business. We offer: A supportive environment to develop your skills, collaborating with world professionals who literally move the world every day. Access to world-class learning programs to accelerate your career goals. A diverse and inclusive culture where you are valued for who you are and rewarded for what you bring. A strategic role in driving Maersk's digital core transformation through SAP Transportation Management.
Mumbai, Maharashtra, India
INR 8.0 - 12.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Position Summary: The Equipment Manager plays a critical role in ensuring the operational readiness, availability, and reliability of our terminal equipment and assets. This leadership position is responsible for managing a substantial team of engineers and technicians across multiple maintenance teams (potentially 24 scrum teams or functional groups). You will drive high standards in equipment performance, safety, and preventive maintenance practices. This role uniquely combines strong people management skills with deep technical expertise and a continuous process improvement mindset, providing technical direction, overseeing maintenance planning and execution, and contributing significantly to the terminal's continuous improvement initiatives. Key Responsibilities: Team Leadership & Management: Lead and manage up to 24 engineering teams, overseeing performance management, resource planning, and comprehensive team development. Guide teams through agile/lean processes (e.g., daily stand-ups, sprint planning) and coach teams and team leads on effective backlog management and delivery. Foster a culture of ownership, accountability, and safety across the entire engineering department. Protect the team from external disruptions and actively remove organizational impediments to efficient delivery. Operational Readiness & Reliability: Ensure high availability and reliability of critical terminal equipment, including cranes, RTGs (Rubber Tyred Gantry cranes), reach stackers, terminal tractors, and related infrastructure. Champion preventive and predictive maintenance programs, implementing continuous improvements for enhanced cost and energy efficiency. Drive root cause analysis and continuous improvement efforts in response to any equipment breakdowns or failures. Technical Direction & Compliance: Provide clear technical direction to all maintenance teams, ensuring strict compliance with maintenance strategies, safety protocols, and quality standards. Ensure effective documentation, reporting, and adherence to all regulatory compliance and audit requirements. Cross-functional Collaboration: Collaborate effectively with procurement, operations, and Health, Safety, and Environment (HSE) departments to ensure the timely availability of spare parts, tools, and services. Qualifications & Experience: Education: Bachelor's degree in Mechanical, Electrical, or Marine Engineering (Master's degree preferred). Experience: 8-12 years of relevant experience in engineering, maintenance, or operations within ports, terminals, heavy industry, or logistics infrastructure. Leadership: Proven leadership experience managing technical teams in a high-availability environment. Technical Knowledge: Strong understanding of terminal equipment (cranes, yard handling equipment, power systems) and modern maintenance management systems (CMMS). Methodologies (Plus): Familiarity with agile or lean methodologies is a plus. Skills: Excellent stakeholder management, problem-solving, and communication skills. Safety: Safety-conscious with a proactive approach to compliance and risk management. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer constant challenge and the scope to learn in an open and friendly atmosphere, with a strong focus on continuous improvement and personal development.
Chennai, Tamil Nadu, India
INR 8.0 - 10.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, and we've been industry pioneers for over a century. Through innovation and transformation, we're redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What We Offer: This role is perfect for an individual who thrives in a fast-paced, performance-driven environment. You'll gain exposure to internal and external stakeholders, joining a talented and diverse team where your voice and ideas will be heard, truly allowing you to make a difference. This opportunity offers constant challenge and a broad scope for learning in an open and friendly atmosphere. You'll be part of a company that truly values its employees, with a strong focus on continuous improvement and personal development. Position Summary: The Source-to-Pay Global Process team in Maersk is looking for an experienced Functional Product Owner with a very strong process transformation mindset. You will play a pivotal role in accelerating the global rollout of our Air & LCL (Less than Container Load) capabilities. You will be part of an amazing cross-functional team that understands that great process outcomes result from thinking in value streams and a commitment to continuous improvement. You'll also be crucial in accelerating technology and platform development and implementation, managing the associated change and stakeholder engagements to deliver improved business outcomes. Our new Functional Product Owner will work closely with multiple operational and financial stakeholders. Key Responsibilities: Subject Matter Expertise: Act as the subject matter expert for the AIR & LCL business and related L&S processes within the CW1 system. Process Ownership & Optimization: Own and maintain the process landscape; continuously monitor, prioritize, and optimize existing processes for maximum efficiency and effectiveness. Business Requirements Definition: Define clear and comprehensive Business Requirements Documents (BRD) and related changes that support process solutions for NFTP (New Financials & Transaction Processing). Solution Design & Input: Provide input and design solutions based on the voice of the customer, voice of the process, and observed best practices from both internal and external environments. Agile & Lean Principles: Utilize agile and lean principles and practices in process designing/solutioning, ensuring continuous alignment of process performance with overall business goals. Backlog Management: Create, manage, and prioritize the process/product backlog, ensuring a clear roadmap for enhancements. User Story Mapping: Capture and map user stories to effectively translate business needs into actionable development items. Backlog Grooming: Facilitate backlog grooming activities to refine and detail work items for development teams. Cross-functional Collaboration: Collaborate proactively and effectively with multiple stakeholders across geographies and functions, including Finance, Operations, and IT. Change & Stakeholder Management: Facilitate change and stakeholder management as a critical part of our IT implementation across the process landscape. Performance Monitoring: Define key performance indicators (KPIs), establish targets within the processes, and review performance at agreed intervals. Transformation & Compliance: Continuously scan the external and internal environment to benchmark, adopt best practices, and generate transformation initiatives. Determine and translate compliance needs (process & legal) into processes for seamless execution. Execution Support: Provide ongoing support to execution teams regarding process-related queries. End-to-End Process Ownership: Design and map the end-to-end processes in scope for the role, with a strong focus and ownership on risk management and building robust control environments. Process Maturity Measurement: Able to create and measure process maturity using qualitative and quantitative metrics such as process documentation (L5 SOP), standardization, compliance, and identify gaps, strengths, and opportunities for enhancement in business architecture. Required Skills & Experience: Work Experience: 8-10 years of work experience in Operations Delivery, Accounting & Finance, preferably as a process manager or in a similar role. Logistics & Supply Chain: Good understanding of Logistics and supply chain management. System Proficiency: Experience with SAP system/CW1/S4, Excel, ARIS, and PowerPoint. Agile/Scrum (Plus): Familiarity with Scrum/Agile methodologies is a plus. Core Competencies: Result-driven with strong logical and analytical capacity. Strong process design and solution mindset. Excellent team spirit and communication skills. Ability to engage, guide, influence, and challenge multiple stakeholders across regions and levels of the organization. Strong problem-solving and troubleshooting skills. Effective team player. Cross-cultural understanding. Primary Internal Stakeholders: GSC AIR & LCL Execution Teams ECC & NFTP Platform AIR & LCL / CW1 Platform Team Area Delivery Teams (Countries and GSC) What We Offer: Maersk offers a tailored onboarding and induction with access to a wide range of training schemes to help with your learning and development. Setting you up for success is important to us. You'll also receive an annual bonus based on company performance and access to a fantastic range of wellbeing, mental health support, and financial advice through our Employee Assistance Program. While this role is advertised as full-time, we're happy to discuss flexible working options to find a solution that works for you.
Mumbai, Maharashtra, India
INR 5.0 - 7.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What We Offer: This is an exciting career opportunity in an international, challenging, and fast-paced business setting. You will focus on creating valuable relations with current and new suppliers, working with highly professional and diverse teams in an environment where you will be valued, recognized, and well rewarded. You'll work with amazing colleagues who are deeply committed to living Our Values and going all the way for our customers, society, and each other. Key Responsibilities: End-to-End Procurement Management: Own the entire demand-to-delivery process for an allocated set of Maersk Line vessels, ensuring the 4R Principle: Right Price, Right Place, Right Time, and Right Quantity for consumables. RFQ and Sourcing: Run the RFQ (Request for Quotation) process with non-contracted suppliers to ensure optimal deliveries. Optimize sourcing decisions by proposing alternatives in complex situations to solve vessel urgencies at the lowest cost and without excessive risk. Procure-to-Pay (PTP) & Invoice Management: Follow the Procure-to-Pay process for timely payments to all vendors and efficiently handle invoices with discrepancies. Stakeholder Management: Drive strong stakeholder management with technical organizations through daily interactions, addressing their concerns promptly. Actively support supply chain excellence and efficiencies with key internal stakeholders. IT Platform Proficiency: Be well-versed with IT platform system operation, demonstrating good knowledge to maximize output from offered tools. Utilize insights from processes to suggest improvements and ensure compliance. Category Strategy Contribution: Support and provide valuable inputs around assigned team initiatives related to Category Strategies. Digital Transformation: Actively drive and support the implementation of automation as part of Maersk's Digital Agenda. Representation & Feedback: Represent the team in key and strategic forums, providing constructive feedback to drive continuous improvement. Mentorship: Be responsible for training and mentoring junior staff on a day-to-day basis. Supplier Performance & Negotiation: Be involved in Supplier Performance Management tasks and Price Negotiations. Actively participate in running or supporting contract management for smaller agreements. Performance Analysis: Use data points to analyze and measure supplier and process performance, identifying opportunities for optimization. Understand relevant commercial terms in Frame Agreements to validate offers. Supplier Development: Challenge the status quo by developing and/g suggesting new suppliers based on delivery experience at respective ports to expand our global coverage. Market Feedback: In line with market dynamics (Supply/Demand), provide feedback on pricing with preferred suppliers to improve offers and collaborate with Category Managers for their involvement. Sustainability Focus: Always follow Maersk's carbon-neutral initiative to minimize carbon emissions in our supply chains. Who We Are Looking For: We are seeking an individual with strong interpersonal skills, capable of developing and influencing internal and external relationships. The ideal candidate will possess: Experience: 5-7 years of experience in the procurement domain. Supply Chain Acumen: A proven track record in planning and supply chain within an international matrix organization. Cost-Effective Mindset: A strong mindset with a natural focus on achieving the most cost-effective solutions for the business. Time Management: Strong time management skills and the ability to prioritize effectively under ambitious timelines. Industry Knowledge (Advantage): Experience in the marine industry will be considered a significant advantage. Education: An educational background in relevant fields of Engineering and/or a Master's in Supply Chain or Operations Management. Furthermore, you will be: Self-Driven & Collaborative: A self-driven team player who understands the importance of stakeholder management, can build rapport at all levels even in challenging situations, and can encourage and influence others without direct authority. Entrepreneurial & Analytical: Possess an entrepreneurial mindset and strong analytical skills. Independent & Structured: Able to take ownership, work independently in a structured manner, and achieve concrete results. Adaptable & Proactive: Can handle risks and uncertainties, and are flexible in adapting when priorities change. You feel comfortable challenging the status quo and are motivated to lead change. Communicator: An excellent communicator in English, both in writing and in speaking.
Gurgaon, Haryana, India
INR 7.0 - 12.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we're redefining what's possible, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning. We work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Position Summary: As a Regional Solutions & Service Engineer , you'll play a crucial role in developing innovative and cost-effective, high-quality logistics solutions. Working closely with our Maersk by Maersk (MbM) Product team, Sales, and Opportunity Management, you'll design solutions based on existing modules that precisely address customer requirements, ensuring they can be effectively implemented and executed. This position requires a strong blend of supply chain expertise, data analytics proficiency, financial acumen, and excellent communication skills. Key Responsibilities: Develop Solutions in Line with MbM Strategy and Customer Needs: Lead basic supply chain analytics projects to identify opportunities. Analyze business processes to ensure compatibility and successful execution of solutions and solution changes. Analyze clients end-to-end supply chains to identify potential cost-saving opportunities . Identify and analyze potential configuration gaps using various MbM technology platforms/applications. Interpret and analyze gathered customer requirements, translating them into solution proposals , and develop/maintain robust solution concepts. Configure Solution Building Blocks , maximizing the use of existing, successfully operated solutions. Quantify the solution's resource and implementation requirements (e.g., FTEs, costs, EDI development, facilities, capabilities, equipment/services). Work with Product/IT to develop alternative solutions in cases of capability gaps where applicable. Clearly outline solutions in appropriate formats for presentation to customers and seamless handover to the implementation team. Create management dashboards showing profit levels, human capital (HC) expenditures, and other meaningful metrics across customers, verticals, and geographies, including financial and operational benchmarking. Review and Support Customer Solutions and Implementations: Act as the custodian of sustainable operational quality and efficiency for designed solutions. Project manage the solution design process to ensure on-time delivery. Channel requests for re-engineering or re-development of Solution Building Blocks to product managers. Conduct regular reviews of cost-to-serve versus pricing , tying it directly with the Profit & Loss (P&L) statement. Maintain the repository of the global pricing database and update it with relevant changes. Accountable For: Analytics of the customer's current supply chain model. Solution quality, its successful implementation, and execution. Visibility on Operating Cost drivers and the execution of related initiatives. Reviewing and responding to queries on the solutions, particularly those sought by the Opportunity Management Evaluation Board (OMEB). Required Skills & Qualifications: Education: Master's degree from a recognized university. A degree in Operations or Supply Chain Management is preferred. Experience: Minimum 7 years of experience in transportation with experience in solution designing and supply chain. 5+ years of experience in the analytics, design, or operations of international supply chains. Project management experience will be an advantage. Direct experience in one or more core industry verticals. Skills:Analytical with proficiency in translating complex requirements into tangible solutions. Effective interpersonal and communication skills . In-depth understanding of End-to-end International logistics concepts . Strong financial acumen . Excellent interpersonal and presentation skills . Ability to work independently, and willing to travel upon business requirements. Skills to manage sensitive customers and personalities. Behavioral Competencies: Assertive/decisive and proactive. High sense of urgency & persistence. Confidence in dealing with people and building lasting relationships/networks. Ambitious and result-oriented self-starter with initiative and strong drive. Strong problem-solving and customer service skills. Other: Outstanding verbal, written & presentation skills. Ability to work in a matrix organization and influence decision-making. Ability to interface with senior leadership stakeholders within & outside the organization. Internal Stakeholders: Regional product heads, Global product teams, Commercial teams, Operations teams. External Stakeholders: Customers, Suppliers. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You'll be part of a truly international company with a strong culture, where you'll have unique opportunities to make a real impact on a global scale. We offer constant challenge and the scope to learn in an open and friendly atmosphere, with a strong focus on continuous improvement and personal development.
Chennai, Tamil Nadu, India
INR 50.0 - 65.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Job Purpose: As the Regional Head of ATR (Accounting, Tax, and Reporting) & Financial Controlling for the Europe Region , you will be the main partner to the Regional CFO/Head of Finance. Your core purpose is to achieve regional objectives and provide dependable financial support to drive optimal finance and business outcomes. This is a critical leadership role responsible for ensuring accurate books of accounts, robust controllership, and strong internal controls for our European legal entities, while also driving efficiency, automation, and fostering an engaged team. You will be a key driver in furthering Maersk's global Fast Forward Finance (FFF) vision. Key Responsibilities: Strategic Business Partnership: Act as the primary partner to the Regional CFO/Head of Finance, providing expert financial support and insights to achieve regional objectives and drive strong business outcomes. Cross-Functional Collaboration: Collaborate effectively with various functions and Centres of Excellence (CoEs) to ensure optimal outcomes for the Europe Region and Maersk globally. Working Capital Optimization: Strategically drive and optimize working capital management for the Europe Region. Process Transformation & Automation: Drive the development of efficient financial processes, continuously challenge the status quo, and actively seek and implement automation opportunities. Team Leadership & Engagement: Translate broader organizational objectives into actionable plans for your team. Develop and maintain a highly engaged and high-performing team, fostering their professional growth. Accurate Financial Reporting: Ensure the accurate and timely completion of Books of Accounts for all scoped legal entities within the Europe Region, adhering to defined periodicity and timelines for both Maersk Group and Local Statutory books. Controllership & Exposure Mitigation: Ensure adequate controllership to drive accurate reporting of Balance Sheet Exposure, including necessary accounting adjustments, and develop plans to mitigate future financial exposures. Internal Controls & Effectiveness: Oversee the appropriate execution of internal controls for the Region and continuously work to improve Control Effectiveness scores. Audit Management: Own the conduct of Statutory Audits for scoped entities within the Region, in collaboration with Group Audit, ensuring timely completion, filing, and effective mitigation of audit observations. Provide support for other audits such as Tax Audit, Transfer Pricing Audit, or any other audits initiated by various authorities. Fast Forward Finance Vision: Actively contribute to furthering the global Fast Forward Finance (FFF) Vision, helping to elevate the finance function to the next level of efficiency and strategic impact. Required Experience and Skills: Accounting Qualification: Preferred professional accounting qualification such as CA / CMA / ACCA / CPA / CIMA. MBA Finance or Diploma in IFRS will be considered in exceptional cases. Experience: Minimum 15 years of post-qualification experience , with 8-10 years specifically in Accounting. Business Acumen: Strong business knowledge to understand the customer and compliance implications of financial issues. Influence & Collaboration: Proven ability to influence and collaborate effectively cross-functionally within a complex matrix organization to solve intricate issues. Leadership: A strong leader of leaders with the ability to thrive and guide teams through a transformative environment. Challenge Status Quo: Demonstrated ability to challenge the status quo and drive continuous improvement. Enterprise Mindset: Possess an enterprise mindset, understanding the broader organizational context and strategic goals. Personal Characteristics: Detail-Oriented & Strategic: Meticulous attention to detail, especially concerning books of accounts, combined with an ability to grasp the big picture of organizational goals and priorities. Performance Orientation: Strong performance orientation with a drive to achieve results. Business Partnership: Excellent business partnership skills and strong stakeholder management capabilities. Leadership Capabilities: Proven ability to lead and motivate leaders of teams. Deadline Driven: Committed to meeting deadlines, particularly during period closes. Adaptable & Open-minded: Open-minded and capable of working effectively in a diverse, international environment. Integrity & Professionalism: High integrity and strong personal ethics, demonstrating professionalism in all communications. Optimization Focused: Ability to challenge the status quo, continuously seeking to work smarter and identify optimization opportunities. Vision & Motivation: Ability to align with organizational vision and functional priorities, and effectively motivate the team towards common goals. Primary Internal Stakeholders: Frontline or Onshore Regional Controller Regional Finance Head/ Regional CFO Regional Finance Leadership Team Platform (Technical) Teams Process organization (Functional Process Owners/ Global Process Owner) ATR Consolidation and CoE teams Respective Regional Leaders in Order to Cash (OTC)/ Purchase to Pay (PTP) Treasury and Tax team Copenhagen Headquarter accounting, governance, and risk control colleagues Primary External Stakeholders: External Auditors
Bengaluru, Karnataka, India
INR 18.0 - 25.0 Lacs P.A.
On-site
Full Time
Maersk is on an ambitious journey to become the global integrated logistics carrier of choice. A core part of this strategy revolves around our supply chain management platform. In an era where digital innovation is paramount, customer demand for greater visibility and deeper integration with supply chain capabilities is growing. We believe that the cutting-edge capabilities we offer will truly differentiate us. Our supply chain platform team is dedicated to building world-class solutions that provide our global client list with the flexibility they seek. Position Summary: We are seeking a highly skilled and experienced .Net Fullstack Software Engineer to join our Supply Chain Platform team. You will be instrumental in designing, developing, testing, delivering, maintaining, and improving business applications across the full software development lifecycle. This role requires a strong technical acumen, a collaborative spirit, and the ability to build scalable, resilient, and secure solutions in an agile and DevOps-centric environment. Key Responsibilities: Software Development: Design, develop, test, deliver, maintain, and improve business applications, working across the full stack (frontend and backend) through the entire software development lifecycle. Quality & Technical Debt: Work within engineering teams to contribute to delivering high-quality products on time and continuously reduce technical debt. Requirements Analysis: Technically analyze business requirements and translate them into robust software solutions. End-to-End Implementation: Drive complete end-to-end software development and implementation, ensuring adequate unit testing, automation testing, and monitoring. Troubleshooting & Support: Effectively troubleshoot technical challenges in software designs and resolve any production incidents that may arise for delivered business solutions. DevOps Practices: Follow DevOps principles and practices, making necessary configuration changes to support deployments for business deliverables. Collaborative Delivery: Participate actively in building, supporting, and operating software within a DevOps model, working closely with the team to enable more productive, effective, and efficient business deliverables. Mentorship: Coach team members to enhance their productivity, effectiveness, and efficiency by demonstrating best practices. Required Experience & Skills: Fullstack Development: Strong working experience as a Fullstack Developer in C# , JavaScript/TypeScript , and any modern frontend framework (e.g., Angular, React, Vue). Backend Expertise: Experience building scalable web applications using ASP.NET Core . Database Proficiency: Seasoned developer with an excellent understanding of EF Core and SQL Server . DevOps & Testing: Solid understanding of DevOps methodologies (CI/CD, Docker or Kubernetes) and strong experience with Unit testing and Integration testing. Version Control: Experience with code versioning using Git. Quality Engineering: Hands-on experience in developing scalable, resilient, secure, and high-quality engineering products, preferably within the logistics space. Architectural Evolution: Strong belief in and demonstrated ability to iterate and evolve architecture. Cloud Native: A solid understanding of cloud-native architectures. Microservices: Experience with building and managing microservices through their full lifecycle (versioning, backward compatibility). Cloud Platforms: Experience with cloud platforms (Azure/AWS/GCP), with a preference for Azure . Agile/DevOps: Comfortable with Agile and DevOps practices and tools. Education: Master's Degree in Computer Science, Computer Engineering, or alternatively a Bachelor's Degree or higher in an IT-related discipline. Teamwork & Communication: A great team player and strong collaborator with excellent English verbal and written communication skills (a must). Preferred Experience & Skills: Exposure to distributed caching, failure detection algorithms, and application failover strategies. Experience with building self-healing, automatic fault detection, and recovery mechanisms. What We Offer: Joining Maersk will embark you on a great journey with career development in a global organization. You will gain broad business knowledge of the company's activities globally, as well as understand how the complexity of IT supports the transport and logistics business. We offer: The opportunity to build truly world-class supply chain management capabilities. A dynamic environment where digital innovation is central to our strategy. Exposure to a wide range of challenging business issues within a global enterprise. A collaborative setting that fosters continuous learning and technical growth. An inclusive workplace that values diversity and belonging.
Pune, Maharashtra, India
INR 18.0 - 27.5 Lacs P.A.
On-site
Full Time
A.P. Moller - Maersk is an integrated logistics company dedicated to connecting and simplifying supply chains, enabling global trade, and helping our customers grow. From the farm to your refrigerator, or the factory to your wardrobe, we are developing solutions that meet customer needs from one end of the supply chain to the other with the vision to become a global integrator of container logistics. Digitization and IT are taking center stage in enabling our customers to trade globally. Join us as we re-think what technology can do. Position Summary: As a Software Engineer / Financial System Analyst within the ATR-Consolidation team, you will be instrumental in developing and administering Maersk's financial consolidation application, OneStream XF. This role involves ensuring operational service excellence, enhancing the system, and providing crucial support and guidance to over 1000 end users globally for their monthly and quarterly financial reporting and forecasting. Key Responsibilities: Provide First-Level Support: Address and resolve technical and functional inquiries from end users of the financial consolidation application. Ensure Service Excellence: Implement and maintain Standard Operating Procedures, review development output for quality and adherence to specifications, and ensure a high-quality end-user experience. Develop and Enhance Solutions: Independently develop minor solutions and contribute collaboratively to new features and functionalities within the OneStream XF application, ensuring transparency and thorough documentation. Analyze Business Processes: Engage with end users, gather feedback, and analyze financial business processes to identify opportunities for enhancement, standardization, and automation. Facilitate User Acceptance Testing (UAT): Organize and manage UATs to ensure new developments meet user requirements and are robust for deployment. Translate Business Needs: Effectively translate end-user needs and financial reporting requirements into clear system solutions and specifications. Communicate Effectively: Ensure clear and timely communication to the end-user community regarding system updates, changes, and best practices. Operate and Optimize System: Actively operate and monitor the OneStream XF system, identifying and implementing process improvements and automation to enhance efficiency and reliability. Qualifications: Required Skills and Experience: Education: Master's degree in Finance, Accounting, Economics, IT, or a similar relevant field. Mindset: Strong analytical mindset, highly detail-oriented, with the drive and curiosity to suggest and implement innovative solutions. Financial Understanding: Great understanding of accounting, controlling, and financial reporting processes, including forecasting. Communication: Excellent written English skills for high-quality documentation and effective communication. Collaboration: Extroverted team player with great communication skills and an eagerness to deliver high-quality outcomes to end users. Preferred Skills and Experience: Experience Level: Newly graduated candidates or those with some years of experience from a previous job are welcome. Financial Systems: Prior experience working with financial consolidation systems such as OneStream, HFM, Cognos, or similar. Technical Knowledge: Knowledge in programming (VB.net) and SQL understanding. Accounting: Fundamental knowledge of accounting principles. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer: Exposure to a wide and challenging range of business issues through regular engagement with key stakeholders worldwide. Opportunities for career development in a dynamic, global organization operating in a fast-paced environment utilizing modern technologies. A diverse team with colleagues from different backgrounds and cultures, valuing customer outcomes and passionate about using technology to solve problems. The freedom and responsibility to shape the setup and processes within our community. Support for continuous learning, including through conferences, workshops, and meetups. An inspiring international environment with an attractive value proposition, promoting flexible work hours and other benefits to support work-life balance.
Mumbai, Maharashtra, India
INR 4.0 - 8.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Position Summary: The Procurement team in Maersk West Central Asia (WCA) is seeking a highly motivated and experienced Assistant Manager - Procurement . This role will be primarily responsible for real estate procurement and 3PL/2PL/4PL services & warehousing and distribution projects related to the procurement of industrial properties, goods, and services, as well as Opex and Capex procurement for our self-managed sites in India. You will act as a crucial business partner to respective Project teams, Site, and Facility Managers, developing cost-effective, compliant, and high-quality procurement solutions. This is a front-line role that ensures every dollar spent is professional, aiming to reduce operating expenses and drive significant savings and value creation. What This Position Involves (Key Responsibilities): End-to-End Procurement Management: Manage the procurement of industrial properties (CAPEX, OPEX & Services) and core day-to-day procurement activities such as contracting, preparing and performing negotiations, and supplier management. Cost & Savings Focus: Own the cost agenda by analyzing spend to identify opportunities and driving procurement savings at the self-managed site(s) you are responsible for. You will perform your responsibilities using our global procurement processes and tools, ensuring the controls posture of the Procurement processes in the site(s) you support. Negotiation & Contracting: Lead negotiations and coordinate service level agreements between Maersk and its suppliers. Integrate Contract Management frameworks to help ensure cost leadership, compliance, and best-in-class supplier performance. Project & Stakeholder Management: Independently and as part of a team, successfully complete assigned procurement tasks and projects with excellent results while meeting agreed deadlines. Efficiently manage internal and external stakeholders, engaging a broad range of colleagues and stakeholders locally and regionally across various departments. Supplier Relationship Management (SRM): Drive comprehensive Supplier Relationship Management, including performance management, to foster strong and productive supplier partnerships. Market Intelligence: Perform in-depth supplier market analysis and organize market intelligence to inform sourcing strategies. Collaboration: Cooperate closely with colleagues within the Area, Region, and Global functions, including global procurement teams in different parts of the world who will support with project management, system implementation, market analysis, and tendering. Travel: Travel to sites and supplier locations within India, as per business requirements. Who We Are Looking For: Education: Bachelor's or Master's degree in Supply Chain, Logistics, Engineering, Business Administration, or related areas. Procurement Experience: Minimum 7 to 10 years of procurement and industry experience , with an in-depth understanding of best-in-class procurement practices specialized in indirect procurement and real estate procurement (sourcing, contracting, negotiation, etc.). Cost & Project Management: Proven experience in Take Cost Out initiatives and project management to effectively drive sourcing projects. Planning & Prioritization: Strong planning and prioritizing skills (based on impact) to manage work activities efficiently, meet deadlines, and achieve high-level goals in a complex, fast-paced, high-pressure, and often ambiguous environment. Financial Acumen: General understanding of finance and accounting principles, with the ability to interpret financial data and apply it to decision-making. Collaboration & Stakeholder Management: Ability to work both independently and as part of a cross-departmental team, with excellent stakeholder management skills. Language: English is mandatory; Hindi is an advantage. Personal Attributes: Strong communication skills, entrepreneurial mindset, ability to build rapport at all levels, capable of influencing without direct authority, takes ownership, works independently in a structured manner, handles risks and uncertainties, flexible in adapting to changing priorities, and comfortable challenging the status quo. What is in it for you This role places you at the front line of our business, ensuring proximity to the market and local strategic objectives. You'll be part of a wider Regional Procurement setup, with opportunities to connect with a large global community of Procurement professionals. We offer new, exciting possibilities for personal and professional development in a positive and diverse work environment where new ideas are always welcome! Furthermore, there is a great opportunity for a continued global career path within Procurement at Maersk. You will enjoy strong support from colleagues and management who possess extensive experience in sourcing, cost management, and the logistics business. You'll have a robust global procurement team behind you, helping with project management, system implementation, market analysis, and tendering. This position will polish your ability to deliver results through a wide, complex network of internal and external stakeholders, fostering extensive networking and interaction with both global teams and local/regional/global vendors. This is your opportunity to join Maersk and make a significant difference to our growth by driving a saving and value creation based mindset!
Mumbai, Maharashtra, India
INR 2.0 - 7.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Position Summary: As a Claims Adjuster , you will be responsible for the comprehensive management and administration of all cargo claims filed globally. This role demands a customer-centric approach, coupled with a keen eye for legal requirements, to ensure fair yet firm claims and recovery management. You will proactively coordinate with local front desks, provide technical expertise, and drive loss prevention initiatives to secure the best possible settlements for the Group. Key Responsibilities: Cargo Claims Handling: Handle cargo claims efficiently and effectively as per established guidelines and organizational policies. Customer-Centric & Legal Compliance: Maintain a customer-centric approach while adhering strictly to legal requirements, ensuring claims are closed within the legal ambit. Claims Relationship Management: Establish and foster appropriate claims handling relationships within your respective management area. Factual Assessment & Documentation: Accurately assess and meticulously document the factual background of claims matters, ensuring comprehensive and timely updates to the claims file. Recovery Management: Safeguard rights of recovery and proactively drive recovery actions to maximize settlements for the Group. Stakeholder Liaison: Liaise effectively with a wide range of internal and external stakeholders, including claimants (customers, recovery agents, lawyers, underwriters, P&I Clubs), and third-party claims administrators. Data Management: Accurately enter and update data in the claims database (case management system) according to corporate guidelines, maintaining top-level data quality. Claims Settlement: Manage and settle claims matters in accordance with corporate guidelines and established decision-making authority. Advisory Support: Provide expert advice and support to local claims desks regarding any claims-related matters. Loss Prevention: Formulate, drive, and/or support various loss prevention initiatives to minimize future incidents and claims. Required Experience & Skills: Education: Graduate from a recognized university. An LLB / LLM or MBA degree would be preferable. Experience: Minimum of 2 years of working experience within the Shipping, Logistics, Marine Surveyor, or Insurance Industry. Exposure to shipping operations is preferable. Experience in core claims handling (which includes independent claim settlement) will be a significant advantage. Functional/Technical Skills:Good Analytical skills with an eye for detail. Proficient knowledge of the structure and content of the English language , including meaning and spelling of words, rules of composition, and grammar. Knowledge of local maritime laws , legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the political process directly impacting claims handling in the region. Good Comprehension skills . Excellent team player. Well-organized to effectively manage multi-tasks. Flexible and adaptable to changes. Demonstrates strong ownership and responsibility for assigned tasks. Decision-Making Authority: As per organizational guidelines and established frameworks. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer constant challenge and the scope to learn in an open and friendly atmosphere, with a strong focus on continuous improvement and personal development.
Pune, Maharashtra, India
INR 4.0 - 9.0 Lacs P.A.
On-site
Full Time
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Job Purpose: We are seeking a highly motivated Business Resilience Officer with a strong foundation in Business Continuity Planning (BCP). The ideal candidate will possess excellent communication skills and be comfortable operating under high-pressure situations, particularly during contingencies. This role demands a proactive individual who can effectively implement continuity strategies, ensure compliance across processes, and contribute to building a world-class business resilience framework across our Global Service Centers. Key Responsibilities: BCM Implementation & Standardization: Drive the implementation of changes, improvements, and standardization initiatives related to Business Continuity Management (BCM) across our Global Service Centers (GSCs). BCM Framework Alignment: Ensure strict alignment with the BCM framework by diligently completing activities such as: Conducting Business Impact Analysis (BIA) . Performing process risk assessments . Creating and maintaining comprehensive Functional Recovery Plans (FRPs) . Coordinating the training and testing of recovery strategies. Critical Process Management: Maintain an updated list of critical processes and continuously align continuity strategies with evolving business needs and organizational changes. New Process Integration: Collaborate seamlessly with migration managers to integrate newly transitioned processes into the Business Continuity Management System (BCMS) framework. BCP Awareness & Training: Conduct monthly Business Continuity Plan (BCP) awareness sessions for employees to foster a resilient culture. Vital Process Record Keeping: Maintain and regularly update vital process records, including shift schedules, customer contact lists, access requirements, exception matrices, cross-training documents, and the BCP pool staff list on SharePoint. Site-Level BCMS Activities: Execute site-level BCMS activities, including periodic review and revision of business continuity strategies, contact lists, and Functional Recovery Plans (FRPs). Testing & Coordination: Coordinate and conduct BCMS testing and training with Process Continuity Owners (PCOs) as per defined frequencies. Crisis Management SPOC: Act as the Single Point of Contact (SPOC) for all PCOs during crisis events, providing clear guidance and coordination. Recovery Leadership: Lead recovery coordination efforts during a crisis event, ensuring strict adherence to the Functional Recovery Plan (FRP). Status Reporting: Provide regular process recovery status updates to Process Leads, ensuring transparency and timely information flow. Required Experience & Skills: Education: Graduate in any discipline (prior experience in Business Continuity Planning is preferred). Communication: Strong verbal and written communication skills, with the ability to share information effectively across varied audiences. Interpersonal Skills: Strong interpersonal skills and the ability to build effective working relationships across teams. Multi-Site Management: Ability to manage responsibilities across multiple sites. Leadership & Influence: Capability to lead awareness programs and influence stakeholders effectively. Financial Acumen: Basic understanding of Finance and Accounting processes. Crisis Readiness: Availability and readiness to manage crisis situations, demonstrating calmness under pressure. Success Criteria: Self-motivated and accountable, with a proactive approach in challenging environments. Demonstrated ability to initiate and implement changes with a structured, organized working style. Able to multitask, adapt to changing priorities, and deliver results under pressure. Strong in maintaining accurate and comprehensive documentation. Collaborative team player who promotes a positive and respectful work environment. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer constant challenge and the scope to learn in an open and friendly atmosphere, with a strong focus on continuous improvement and personal development.
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