Posted:20 hours ago|
Platform:
Work from Office
Full Time
processes.
Responsibilities • Administer and maintain Zoho ServiceDesk Plus (SDP) ITSM application.
requirements.
resolution standards, publish reports
3+ years of experience as a Zoho Administrator and IT Service Desk.
• Proven experience as a Zoho SDP Administrator or similar ITSM role.
• Strong understanding of ITIL framework and service management principles.
• Experience with Zoho Deluge scripting and custom functions.
• Familiarity with APIs, integrations, and reporting tools.
• Excellent analytical, problem-solving, and communication skills.
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