ZOHO CUSTOMIZATION EXPERT-AGRA

Experience:

Location:

Job Overview:

Key Responsibilities And Result Areas

• Customize and configure Zoho applications such as Zoho CRM, Zoho Creator, Zoho Projects, Zoho Desk, etc., to meet the specific needs of our organization, ensuring timely delivery of customized solutions.
• Analyze business requirements and translate them into technical solutions within the Zoho ecosystem, promoting continuous improvement based on user feedback and evolving needs.
• Develop custom modules, workflows, and scripts to enhance the functionality of Zoho applications.
• Integrate Zoho applications with third-party systems and tools as needed to ensure effective system interoperability.
• Provide technical support and troubleshooting assistance to end-users of Zoho applications, fostering high user satisfaction through efficient support and training.
• Stay updated on the latest features and capabilities of Zoho applications and recommend best practices for implementation.
• Train internal teams on how to effectively use and manage customized Zoho solutions.
• Maintain documentation related to Zoho customizations and integrations to ensure comprehensive record-keeping and knowledge sharing.
  

Eligibility Criteria

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 3-8 years of experience in customizing and configuring Zoho applications, with a focus on Zoho CRM.
• Proficiency in Deluge scripting language for Zoho Creator customization.
• Strong understanding of relational databases and data modeling concepts.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills with the ability to collaborate with cross-functional teams.