Development Support Engineers are responsible for providing application support to end-users, both internal and external, and act as the initial point of support before the development teams of those applications are engaged. Development Support Engineers are SMEs who determine if an incoming problem is a code issue, a data issue or an operational issue and take appropriate next steps to mitigate the issue. These actions include establishing priority and severity, engaging various stakeholders and coordinating through the problem-solving process. Technical Skills: Experience with MS SQL Server Experience in working in an Agile environment Experience in enterprise technical support Strong problem-solving skills Excellent client-facing skills Excellent written and verbal communication skills Incident management/problem management Good to have: Any development/testing background is a plus ASP.net, SSIS, SSRS is a plus Development/Modification of SQL Stored Procedures /Functions/Triggers ITIL certified Azure Certified Job Description: Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. Manage customers expectations and experience in a way that results in high customer satisfaction. Act as the conduit between the customer and development teams to troubleshoot and resolve reported issues. Act as an SME for the applications being supported to provide consistency for interfacing with each software development team Be the voice of the customer to ensure the appropriate expectations and urgency communicated to the software development teams Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community Use consistent processes across all supported regions for interfacing with various support stakeholders Responsibilities: Issue Ownership: Taking full responsibility for issues reported by lower support tiers or directly by customers, ensuring each problem is resolved effectively. Problem Solving: Conducting thorough research, diagnosis, and troubleshooting to find solutions to customer issues. Escalation Protocol: Adhering to established procedures for escalating unresolved issues to the correct internal teams for further investigation. Customer Communication: Delivering prompt and precise feedback to customers, maintaining clear and open communication channels. Issue Tracking: Recording and tracking all issues diligently, guaranteeing they are resolved in a timely manner. Reporting: Generating accurate reports promptly to provide insights into customer issues and resolutions. Knowledge Documentation: Creating detailed technical notes and articles to expand the knowledge base, aiding in future issue resolution. Live Ticket Handling: Managing live production issues that have been escalated, ensuring high-priority issues are addressed promptly. Customer Engagement: Responding to inquiries from current and potential customers regarding the functionalities and features of the applications. Feedback Loop: Relaying customer feedback and requirements to the development and engineering teams to inform product improvements. Additional Requirements: Timings: 6 PM to 3 AM (IST) Qualification: BE /B. Tech/MCA / M.sc IT

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Designation: AI Engineer Location: Kochi, India Experience: 2-5 Years Qualification: B. Tech /MCA /BCA Timings: 10 AM to 7 PM (IST) Work Mode: Hybrid Purpose: Responsible for functions, activities, and skills required for analysis, design, coding, integration, test & maintenance of Intelligent Document Processing modules and systems. Build NLP based solutions for query and document analysis, processing, information extraction and document classification, context-based information retrieval. Conduct research to advance the state-of-the-art Deep learning and NLP technologies. General: Builds knowledge of the organization, processes and customers Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Receives a moderate level of guidance and direction Moderate decision-making authority guided by policies, procedures, and business operations protocol. Technical Skills: Proficiency and experience working in the technical area of Intelligent Document Processing (Digitization, OCR/ICR/OMR, LLM, Classification Methodologies, Data Extraction Methodologies, ML, AI, NLP etc.) Experience in the design & development of highly scalable templates and training documents on IDP for efficient data extraction from semi/un-structured pdf or images. Experience in Docker and flask APIs. Must have experience with Redis and Celery. Closely Work with Solution Architects/Team leads and should be able to prepare technical design document & implement automated deployment. Understanding and Practice of AGILE Methodologies. Proficiency and experience in working as part of the Software Development Lifecycle (SDLC) using Code Management & Release Tools (MS DevOps, GitHub, Team Foundation Server) Proficiency and experience working with Relational Databases and SQL Scripting (MS SQL Server) Clear understanding of Architecture and infra requirement and setup Useful: Experience/Proficiency in .NET (C#, VB, C++, Java) & Python development languages Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Job Summary : As a Digital Services Scrum Master, you will support a cross-functional product team in adopting and maintaining Agile practices. You’ll help facilitate Scrum ceremonies, remove basic blockers, and track team progress using Azure DevOps. This role is ideal for early-career professionals passionate about Agile methodology and eager to grow within a collaborative engineering environment. Responsibilities: Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives Support backlog grooming and sprint goal alignment with the Product Owner Remove or escalate impediments that block team progress Maintain sprint boards and team artifacts in Azure DevOps Promote team accountability, continuous improvement, and Agile values Track sprint metrics (velocity, burn-down charts) and share insights with stakeholders Foster a safe and inclusive team environment that encourages collaboration and transparency Coordinate cross-time-zone communication (primarily US and India) Qualifications: Bachelor’s degree in computer science, Business, Engineering, or related field 0–2 years of experience working on Agile software development teams (as intern, analyst, QA, or junior role) Basic understanding of Agile and Scrum concepts Strong communication and organizational skills Familiarity with Azure DevOps Boards or similar tools (Jira, Trello) Preferred Certification: Certified ScrumMaster (CSM) or Professional Scrum Master I (PSM I) Bonus: Microsoft Azure Fundamentals (AZ-900) certification #L1 - SM1 #L1 - HYBRID Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Key Responsibilities: Design, develop, and execute manual and automated test cases. Perform functional, regression, smoke, and exploratory testing across web and mobile applications. Develop and maintain automated test scripts using Selenium Conduct API testing using Postman, REST Assured, or similar tools. Perform load and performance testing using JMeter, k6, or other relevant tools. Identify, document, and track defects in JIRA, Azure DevOps, or similar bug tracking tools. Collaborate closely with developers, product managers, and other QA team members to ensure product quality. Contribute to test planning, test strategy, and overall quality assurance best practices. Required Skills & Experience: 2 to 5 years of experience in manual and automation testing. Strong knowledge of SDLC, STLC, and Agile methodologies. Knowledge in test automation frameworks such as Selenium, Cypress, or Playwright. Proficiency in API testing using tools like Postman or REST Assured. Hands-on experience with performance and load testing tools like JMeter or k6. Strong analytical and problem-solving skills. Excellent communication and teamwork skills. #L1 - SS3 ONSITE Show more Show less

Purpose : • Responsible for those functions, activities, and skills required for analysis, design, coding, integration, test & maintenance of software modules, subsystems or systems which control other electrical, mechanical, electronic or network systems. Scope : • Adapts departmental plans and priorities to address resource and operational challenges • Requires in-depth knowledge and experience • Decisions are guided by policies, procedures and business plan; receives guidance from manager • Generally domestic accountability Primary Responsibilities : • May perform one or more of the following: • Directs the activities of software applications development • Manages the development, installation, and maintenance of computer programs for business applications • Directs and coordinates activities related to the design, development and implementation of software operating systems • Plans, conducts, and coordinates business programming applications activities • Establishes programming standards and program documentation requirements • Reviews current status of system applications and prepares recommendations for improvements • Manages the development and implementation of web applications • Manages the technical programming and database development related to the organizations website • All other duties as assigned #L1-SM1 #L1-Remote

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose of role : The Delivery Account Operations Associate III has responsibility for the day-to-day assistance of our clients in the use of our Content to Capture solutions. Under the direction of the Quality Assurance Manager, the Delivery Account Operations Associate III will work both alone and with assigned team members to provide support and issue resolution for clients in a timely and professional manner. The primary focus will be on troubleshooting issues, analyzing the nature of the ticket received and routing it to the correct department within Xerox. This is a helpdesk role that will require system and process knowledge, and a consultative response to customers. This position requires to work 24/7 shifts. Exceptional verbal and written communication skills in American English are required. Scope of role : Provide timely and regular communication to customers on open cases, not letting cases remain in progress without an update for more than 2 days at a time Should understand all product modules, starting with purchasing, then moving to invoicing, reporting and other modules per performance plan Own all cases that have been assigned up through resolution, or to approved escalation Proactively engage clients to gather all information needed to resolve the case, or to gather requirements needed for Enhancements or Task Assignments Review and track all cases pertaining to, Production, Feedback, Implementation and R&D tickets for updates, questions, correct type assignment, Quality Accuracy, SLA delivery, etc. Proactively communicate updates with clients regarding all open cases, such as updates from Implementation and testing, or notification when a fix is available and has passed internal testing Take lead on taking care of the tickets assigned to self and doing a proper follow up until resolution Take lead starting the requirement gathering process for cases that will involve change management Contribute to the client facing online Knowledge Base on a regular basis, and update out of date solutions to provide clients with a valuable self-service platform to use before engaging Customer Care resources Should be able to Completes work with a limited degree of supervision Acts as an informal resource for colleagues with less experience Completes a variety of atypical assignments Areas of expertise and focus : Exceptional verbal and written communication skills are required. Able to provide support via ticketing system Able to handle stress with ease and not get flustered or easily frustrated Should be open to work in different shifts Results and goal-oriented, with a strong work ethic Energetic, assertive, customer-centric personality Team player with the ability to form strong working relationships with clients and team members Puzzle solver; likes to tinker and troubleshoot issues. Analytical and consultative focus. Ability to handle multiple issues at once, and prioritize that work Has a strong desire to learn new technology (and may have a strong technical background – such as SQL, web servers, enterprise application support) Should be ready to accept change Provides suggestions and improvement ideas for process. Background, skills, and qualifications : University Graduate or Diploma Holders, Preferably IT, Computer science Preferred Relevant language skills - Should be able to converse and comprehend in English. Customer support experience preferred Previous experience as a Sr Quality Analyst/Quality Analyst Demonstrated ability to work collaboratively Should have a minimum experience of 2-6 years Good to have Specialized external certification e.g., ITIL/SQL For Internal Candidates – DVT is not eligible to apply Location of this role : Typically, the role will be home based with travel or relocation as required per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays. #L1 - SM1 #L1 - ONSITE Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose Responsible for functions, activities, and skills required for analysis, design, coding, integration, test & maintenance of Intelligent Document Processing modules and systems. Build NLP based solutions for query and document analysis, processing, information extraction and document classification, context-based information retrieval. Conduct research to advance the state-of-the-art Deep learning and NLP technologies. General Builds knowledge of the organization, processes and customers Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Receives a moderate level of guidance and direction Moderate decision-making authority guided by policies, procedures, and business operations protocol. Technical Skills Proficiency and experience working in the technical area of Intelligent Document Processing (Digitization, OCR/ICR/OMR, LLM, Classification Methodologies, Data Extraction Methodologies, ML, AI, DL, NLP etc) Experience in the design & development of highly scalable templates and training documents on IDP for efficient data extraction from semi/un-structured pdf or images. Experience in Docker and flask APIs. Must have experience with Redis and Celery. Closely Work with Solution Architects/Team leads and should be able to prepare technical design document & implement automated deployment. Understanding and Practice of AGILE Methodologies. Proficiency and experience in working as part of the Software Development Lifecycle (SDLC) using Code Management & Release Tools (MS DevOps, Github, Team Foundation Server) Proficiency and experience working with Relational Databases and SQL Scripting (MS SQL Server) Clear understanding of Architecture and infra requirement and setup Useful: Experience/Proficiency Python Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Job Purpose Deliver long term, sustained business results for the PSG a business in the region. Develop and lead the PSG business, deploying effective processes to maximize XIND’s success across all the market segments in which we compete. Outcome Deliver the annual PSG revenue and profit plan Grow faster than the market Achieve PSG customer satisfaction & loyalty Job Responsibilities Deliver the annual PSG plan revenue and profit. Deploy the annual revenue and profit plan for PSG across the direct & indirect sales resources in the Technology & Channels team. · Deploy an efficient coverage of the key market verticals of the Graphic Communication segment (Printing, Publishing & Photo), Government & Printing Presses in GovtDepts./PSUs/Universities etc. · The deployment of the coverage strategy through direct & indirect channel · Implement a robust and disciplined sales management process to ensure proper coverage and productivity. Perform regular assessments to identify and quantify opportunities and gaps in performance. Implement and evaluate appropriate gap closing programs. Take a leadership role in managing customer requirements. Develop and implement actions and programs to improve customer experience. · Implement EMEA marketing programs and develop and implement local marketing programs to support the delivery of the PSG plan To continuously improve the PSG capability and performance of the direct & indirect sales team. Identify and deploy training to accelerate the achievement of benchmark productivity. Ensure the highest levels of competence within the PSG function by the regular development and use of assessment and development tasks and programs. To deliver the highest levels of productivity and make the PSG Group an attractive place to work. Develop and communicate the PSG strategy for internal and external audiences to ensure understanding of staff and customers Completion of all PSG and related training / e-learning courses mandatory for subsequent deployment to Partner and Partner FOS. · Coverage through Channel Partners both existing and deployment of new partners for optimum territory coverage Growth and Development of Partners and their FOS, through regular trainings and weekly / monthly / quarterly business reviews. · Supporting Partners with Product demos, Road shows, events and customer engagement on an ongoing basis. To work on understanding the market and sharing market intelligence on a weekly basis. · PSG Business planning to ensure forecast accuracy on a 4-month rolling basis Background and Experience · 15 years’ experience in B2B sales and 3-4 years’ experience in operational Management Demonstrated strong knowledge of IT products and services, preferable high value capital goods. Strong knowledge and experience with employee performance standards, organizational development, project management, leadership development, career development, quality improvement principles, business process reengineering and computer applications. Preferably experience in the printing and publishing industry Education Degree or equivalent · MBA in Marketing Attributes &Competencies Strong interpersonal skills and the ability to interface with all levels within the organization. Demonstrated excellent verbal, interpersonal and written communication skills. Able to work in a diverse work group. Proven ability to identify and analyze needs, problem solving abilities, knowledge of long-term strategic planning, leadership/management development, curriculum design, and group facilitation. Proven effective leadership skills in being flexible, creative, team-oriented, strategic and process driven. Strong track records in developing strong business relationships with Sr. Management. · Proven ability to create cost effect and ROI measurement systems to present to Sr. Management. Track record for sales and sales management Proven customer first track record · Strong customer negotiation skills and experience #L1-SS3 #L1-ONSITE

Designation : Data Validation Location : Chandigarh (IT Park) Educational Criteria : University Graduate or Diploma Holders (Non-Technical), Preferably B. Com. Technical Skills : Basic knowledge of Excel, MS Word & Power Point, Excellent Communication Skills. Work Mode : WFO (5 days) Working Shift : (Rotational) Candidate should be able to work within tight timelines & maintain quality standards. Interview Criteria : 2 Rounds (Both Face to Face) Interview Process : Aptitude Test Typing Test In-person interview Purpose of Role : Validation Trainee plays an integral role in the entire Capture and Content cycle as the invoices to be delivered to the customer are thoroughly Validated by them. Data Validation Trainee must make sure that the information being released to the customer post Manual Validation is accurate & have to immediately raise an alarm in case there is any abnormality being observed in Data Validation Cycle. Data Validation Trainee constantly explores the opportunities for improvement. Scope of Role : Validation Trainee role is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. Demonstrate & deliver high standard of Service & Data Accuracy to our Scan & Capture Customers. The role has significant Data Accuracy responsibilities & a pivotal role to ensure continuous improvement in the Capture & Content process. Areas of Expertise and Focus : Basic Computers knowledge including Excel & internet. Should be able to handle high pressures and act in a composed manner. Must have good Communication skills, a Logical thinker & a Team player. Understand customer requirements & meet the deadlines as per the SLA. The candidate having knowledge of basic invoicing and related AP processes is preferable. Background, skills, and qualifications : University Graduate or Diploma Holders (Non-Technical), Preferably B. Com. Freshers can also apply to this job role. Good Communication skills. Should be able to converse in English fluently. Candidate should be able to work within tight timelines & maintain quality standards. Candidate may ask to work on other language (Latin character) documents apart from English language. Location of this Role : Typically, the role will be home based (India-Haryana-Chandigarh) without travel or relocation as per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays. #LI-SM1 #LI-Onsite

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Job Description: IT/ITES Apprentice Position Overview: As an IT/ITES (Information Technology/Information Technology Enabled Services) apprentice, you will work closely with experienced professionals in the IT/ITES industry to gain practical skills and knowledge in various areas of technology and business processes. This apprenticeship program provides you with the opportunity to learn and contribute to real-world projects, develop technical expertise, and acquire valuable work experience in the IT/ITES sector. Key Responsibilities: Learning and Training: Engage in comprehensive training programs designed to enhance your technical skills, industry knowledge, and familiarity with IT/ITES processes and systems. Support and Assistance: Assist senior IT/ITES professionals in executing various tasks and projects, such as system administration, data management, technical support and process improvement. Troubleshooting and Issue Resolution: Collaborate with team members to identify and resolve technical issues , other IT-related problems that may arise. Documentation: Create and maintain technical documentation, user guides, and standard operating procedures (SOPs) to ensure efficient knowledge sharing and future reference. Data Management: Support data analysis, data entry, data cleansing, and data validation tasks to ensure data accuracy and integrity. Customer Support: Interact with internal or external customers to provide technical support, troubleshoot software or hardware issues, and ensure customer satisfaction. Adherence to Policies and Standards: Comply with organizational policies, security protocols, and industry best practices to safeguard sensitive information and maintain data privacy. Professional Development: Stay updated with emerging technologies, industry trends, and advancements in the IT/ITES sector through continuous learning and self-development. Qualifications and Skills: Bachelor’s Degree. Pursuing or recently completed a degree or certification in computer science, information technology, or a related field is preferred. Basic understanding of computer systems, networks, software applications, and programming concepts. Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively. Excellent communication skills, both written and verbal, to interact with team members and stakeholders. Ability to work independently and as part of a team, demonstrating a proactive and collaborative approach. Willingness to learn and adapt to new technologies and industry practices. Familiarity with programming languages, databases, operating systems, or specific software tools is a plus. Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Designation: Data Validation Location: Chandigarh (IT Park) Educational Criteria: University Graduate or Diploma Holders (Non-Technical), Preferably B. Com. Technical Skills: Basic knowledge of Excel, MS Word & Power Point, Excellent Communication Skills. Work Mode: WFO (5 days) Working Shift: (Rotational) Candidate should be able to work within tight timelines & maintain quality standards. Interview Criteria: 2 Rounds (Both Face to Face) Interview Process: Aptitude Test Typing Test In-person interview Purpose of Role: Validation Trainee plays an integral role in the entire Capture and Content cycle as the invoices to be delivered to the customer are thoroughly Validated by them. Data Validation Trainee must make sure that the information being released to the customer post Manual Validation is accurate & have to immediately raise an alarm in case there is any abnormality being observed in Data Validation Cycle. Data Validation Trainee constantly explores the opportunities for improvement. Scope of Role: Validation Trainee role is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. Demonstrate & deliver high standard of Service & Data Accuracy to our Scan & Capture Customers. The role has significant Data Accuracy responsibilities & a pivotal role to ensure continuous improvement in the Capture & Content process. Areas of Expertise and Focus: Basic Computers knowledge including Excel & internet. Should be able to handle high pressures and act in a composed manner. Must have good Communication skills, a Logical thinker & a Team player. Understand customer requirements & meet the deadlines as per the SLA. The candidate having knowledge of basic invoicing and related AP processes is preferable. Background, skills, and qualifications: University Graduate or Diploma Holders (Non-Technical), Preferably B. Com. Freshers can also apply to this job role. Good Communication skills. Should be able to converse in English fluently. Candidate should be able to work within tight timelines & maintain quality standards. Candidate may ask to work on other language (Latin character) documents apart from English language. Location of this Role: Typically, the role will be home based (India-Haryana-Chandigarh) without travel or relocation as per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays. Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Job Title: Associate - QA Engineer Experience Level: 3-7 Years Responsibilities: Sr.QA Engineer who needs to be a strong independent contributor who Collaborate with Solution Architects/Project Stakeholders/QA Lead to understand project requirements from BRD’s and Acceptance criteria defined in User stories. Develop comprehensive test plans, test cases, and test scripts for System Testing (ST), System Integration Testing (SIT) and Joint System Integration Testing (JSIT) with UAT and customer teams Execute test cases and document test results and defects in a timely and efficient manner in Azure dev ops. Perform functional and regression testing to ensure the quality and stability of software applications. Provide assistance on testing the UAT and PROD defect fixes. Participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Work closely with developers, product owners, and business stakeholders to identify, prioritize, and resolve defects and issues. Work on automation tools and frameworks to streamline testing processes and improve test efficiency on both Desktop/Web Applications. Having hands-on automation experience is key to contributing to our Automation packs. Should be willing to play both Functional and Automating testing roles. Contribute to continuous improvement initiatives to enhance QA processes and methodologies. Mentor junior team members and provide guidance on best practices in QA and Agile methodologies. Requirements: Bachelor's degree in computer science, Engineering, or related field. 3-7 years of experience in software quality assurance with a focus on System Testing and System Integration Testing (SIT). Strong understanding of Agile principles and experience working in Agile environments. Proficiency in creating test plans, test cases, and test scripts for complex software systems. Experience in Web test automation tools such as Java - Selenium, Playwright (Java Script). Experience in Desktop Automation or RPA based tools like Power Automate, UI Path, etc., Solid understanding of QA processes, methodologies, and best practices. Excellent communication skills and ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving skills with attention to detail. Ability to work independently and manage multiple tasks and priorities effectively. Certification in software testing (e.g., ISTQB) is a plus. Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose: Responsible for those functions, activities, and skills required for analysis, design, coding, integration, test & maintenance of software modules, subsystems or systems which control other electrical, mechanical, electronic or network systems. Scope: Adapts departmental plans and priorities to address resource and operational challenges Requires in-depth knowledge and experience Decisions are guided by policies, procedures and business plan; receives guidance from manager Generally domestic accountability Primary Responsibilities: May perform one or more of the following: Directs the activities of software applications development Manages the development, installation, and maintenance of computer programs for business applications Directs and coordinates activities related to the design, development and implementation of software operating systems Plans, conducts, and coordinates business programming applications activities Establishes programming standards and program documentation requirements Reviews current status of system applications and prepares recommendations for improvements Manages the development and implementation of web applications Manages the technical programming and database development related to the organization’s website All other duties as assigned Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Summary Imports documentation Invoice, Picklist, AWB/SWB, sending pre alerts to CHA, checklist verification Check that all deliveries have signed delivery paperwork Liaise with customers / lease companies regarding their deliveries, collections and relocations, by telephone and email Liaise with Subcontractors, Workshop and Warehousing Team as appropriate, and any other internal department as required Check that all correct paperwork received from SOP and Sales prior to scheduling; update SOP and Sales once a delivery date is in place MIS Reporting Import Ordering Keep records of hard copies of import docs and sharing with accounts Responsible for Custom Duty payment, challan with CHA Responsible for CHA bills verification, submission on time for regular payment to CHA Liaise with MRP labelling clauses / LM Liaise with E waste management clause as per the CPCB and responsible for the returns Liaise with CHA for the priority clearance of all import shipments Responsible for Insurance and claims for any damages or lost case SAP Order placement Vendor Management Requirement SCM professional Preferably from Import background Graduation or above Should have knowledge of Oracle Suite and SAP Experience/Education background Minimum of 6 years’ experience in service & imports industry Excellent verbal and written communication skills Minimum Graduation (or equivalent) is mandatory. Good numeracy and analytical skills #L1-SM1 #L1-HYBRID

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Summary Imports documentation Invoice, Picklist, AWB/SWB, sending pre alerts to CHA, checklist verification Check that all deliveries have signed delivery paperwork Liaise with customers / lease companies regarding their deliveries, collections and relocations, by telephone and email Liaise with Subcontractors, Workshop and Warehousing Team as appropriate, and any other internal department as required Check that all correct paperwork received from SOP and Sales prior to scheduling; update SOP and Sales once a delivery date is in place MIS Reporting Import Ordering Keep records of hard copies of import docs and sharing with accounts Responsible for Custom Duty payment, challan with CHA Responsible for CHA bills verification, submission on time for regular payment to CHA Liaise with MRP labelling clauses / LM Liaise with E waste management clause as per the CPCB and responsible for the returns Liaise with CHA for the priority clearance of all import shipments Responsible for Insurance and claims for any damages or lost case SAP Order placement Vendor Management Requirement SCM professional Preferably from Import background Graduation or above Should have knowledge of Oracle Suite and SAP Experience/Education Background Minimum of 6 years’ experience in service & imports industry Excellent verbal and written communication skills Minimum Graduation (or equivalent) is mandatory. Good numeracy and analytical skills Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Designation: MLOps Engineer Location: Kochi, India Experience: 5-8 years Qualification: B. Tech /MCA /BCA Timings: 10 AM to 7 PM (IST) Work Mode: Hybrid Purpose: Collaborating with development and operations teams to design, develop, and implement solutions for continuous integration, delivery, and deployment ML-Models rapidly with confidence. Use managed online endpoints to deploy models across powerful CPU and GPU machines without managing the underlying infrastructure. Package models quickly and ensure high quality at every step using model profiling and validation tools. Optimize model training and deployment pipelines, build for CI/CD to facilitate retraining, and easily fit machine learning into your existing release processes. Use advanced data-drift analysis to improve model performance over time. Build flexible and more secure end-to-end machine learning workflows using MLflow and Azure Machine Learning. Seamlessly scale your existing workloads from local execution to the intelligent cloud and edge. Store your MLflow experiments, run metrics, parameters, and model artifacts in the centralized workspace. Track model version history and lineage for auditability. Set compute quotas on resources and apply policies to ensure adherence to security, privacy, and compliance standards. Use the advanced capabilities to meet governance and control objectives and to promote model transparency and fairness. Facilitate cross-workspace collaboration and MLOps with registries. Host machine learning assets in a central location, making them available to all workspaces in your organization. Promote, share, and discover models, environments, components, and datasets across teams. Reuse pipelines and deploy models created by teams in other workspaces while keeping the lineage and traceability intact. General: Builds knowledge of the organization, processes and customers. Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Receives a moderate level of guidance and direction. Moderate decision-making authority guided by policies, procedures, and business operations protocol. Technical Skills Will need to be strong on ML pipelines, modern tech stack. Proven experience with MLOPs with Azure and MLFlow etc. Experience with scripting and coding using Python and Shell Scripts. Working Experience with container technologies (Docker, Kubernetes). Familiarity with standard concepts and technologies used in CI/CD build, deployment pipelines. Experience in SQL and Python and Strong math skills (e.g. statistics). Problem-solving aptitude and Excellent communication and presentation skills. Automating and streamlining infrastructure, build, test, and deployment processes. Monitoring and troubleshooting production issues and providing support to development and operations teams. Managing and maintaining tools and infrastructure for continuous integration and delivery. Managing and maintaining source control systems and branching strategies. Strong skills in scripting languages like Python, Bash, or PowerShell. Strong knowledge of Linux/Unix administration. Experience with configuration management tools like Ansible, Puppet, or Chef. Strong understanding of networking, security, and storage. Understanding and Practice of AGILE Methodologies. Proficiency and experience in working as part of the Software Development Lifecycle (SDLC) using Code Management & Release Tools (MS DevOps, Github, Team Foundation Server) Required: Proficiency and experience working with Relational Databases and SQL Scripting (MS SQL Server) Above average verbal, written and presentation skills. Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose: Collaborating with development and operations teams to design, develop, and implement solutions for continuous integration, delivery, and deployment ML-Models rapidly with confidence. Use managed online endpoints to deploy models across powerful CPU and GPU machines without managing the underlying infrastructure. Package models quickly and ensure high quality at every step using model profiling and validation tools. Optimize model training and deployment pipelines, build for CI/CD to facilitate retraining, and easily fit machine learning into your existing release processes. Use advanced data-drift analysis to improve model performance over time. Build flexible and more secure end-to-end machine learning workflows using MLflow and Azure Machine Learning. Seamlessly scale your existing workloads from local execution to the intelligent cloud and edge. Store your MLflow experiments, run metrics, parameters, and model artifacts in the centralized workspace. Track model version history and lineage for auditability. Set compute quotas on resources and apply policies to ensure adherence to security, privacy, and compliance standards. Use the advanced capabilities to meet governance and control objectives and to promote model transparency and fairness. Facilitate cross-workspace collaboration and MLOps with registries. Host machine learning assets in a central location, making them available to all workspaces in your organization. Promote, share, and discover models, environments, components, and datasets across teams. Reuse pipelines and deploy models created by teams in other workspaces while keeping the lineage and traceability intact. General : Builds knowledge of the organization, processes and customers. Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Receives a moderate level of guidance and direction. Moderate decision-making authority guided by policies, procedures, and business operations protocol. Technical Skills : Will need to be strong on ML pipelines, modern tech stack. Proven experience with MLOPs with Azure and MLFlow etc. Experience with scripting and coding using Python. Working Experience with container technologies (Docker, Kubernetes). Familiarity with standard concepts and technologies used in CI/CD build, deployment pipelines. Experience in relational database (e.g.:- MS SQL Server) & NoSQL Databases (e.g.:- MongoDB) Python and Strong math skills (e.g. statistics). Problem-solving aptitude and Excellent communication and presentation skills. Automating and streamlining infrastructure, build, test, and deployment processes. Monitoring and troubleshooting production issues and providing support to development and operations teams. Managing and maintaining tools and infrastructure for continuous integration and delivery. Managing and maintaining source control systems and branching strategies. Strong knowledge of Linux/Unix administration. Experience with configuration management tools like Ansible, Puppet, or Chef. Strong understanding of networking, security, and storage. Understanding and Practice of AGILE Methodologies. Proficiency and experience in working as part of the Software Development Lifecycle (SDLC) using Code Management & Release Tools (MS DevOps, Github, Team Foundation Server) Above average verbal, written and presentation skills. Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose of role Data Validation Specialist plays a pivotal role in the entire Capture and Content cycle, ensuring that all documents delivered to customers are thoroughly validated. They must ensure the accuracy of information released after manual validation and promptly raise an alarm if any abnormalities are detected during the Data Validation Cycle. Additionally, Data Validation Specialists continuously seek opportunities for improvement. Scope of role The role of Data Validation Specialist role is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. They are responsible for demonstrating and delivering a high standard of service and data accuracy to our Capture & Content Services customers. This role carries significant responsibilities for data accuracy and plays a pivotal part in driving continuous improvement in the Capture & Content process. Areas of expertise and focus: Basic Computer Knowledge Microsoft Office, (Pref.) The candidate should have basic computer knowledge including Excel. Background, Skills And Qualifications All candidates need to be hired through the NATS portal (Government Organized). Portal Link: NATS Portal. Graduation or 3 Year Diploma post 10+2 in Any Discipline is Must Candidate should be able to work within tight timelines & maintain quality standards. Should be comfortable in handling large volumes of data and manage productivity numbers. Basic Knowledge on Excel & Power point Must have good Communication skills, a Logical thinker & a Team player. Should be able to converse in English 5 days a week from Monday to Friday and one should be available on Weekends /Public holidays as per business requirements. 5 days a week from Monday to Friday. One Open to Work from Office in compliance to all health & safety guidelines Preference would be given to candidate having exposure working on European Languages Location of this role: Typically, the role will be home based with travel or relocation as required per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays. Show more Show less

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose of role: Data Validation Specialist plays a pivotal role in the entire Capture and Content cycle, ensuring that all documents delivered to customers are thoroughly validated. They must ensure the accuracy of information released after manual validation and promptly raise an alarm if any abnormalities are detected during the Data Validation Cycle. Additionally, Data Validation Specialists continuously seek opportunities for improvement. Scope of role: The role of Data Validation Specialist is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. They are responsible for demonstrating and delivering a high standard of service and data accuracy to our Capture & Content Services customers. This role carries significant responsibilities for data accuracy and plays a pivotal part in driving continuous improvement in the Capture & Content process. Areas of expertise and focus: The candidate should have a solid understanding of basic invoicing and related accounts payable (AP) processes. Should be able to handle high pressures and act in a composed manner. Good knowledge of Process Documentation & Procedures. Basic Computers knowledge including MS Office & internet. Understand customer requirements & meet the deadlines as per the SLA. Must have good Communication skills, a Logical thinker & a Team player. Candidate who is flexible as per shift rotation and as per business need should apply Background, skills, and qualifications: University Graduate or Diploma Holders (Non-Technical), Preferably B. Com. Relevant language skills - Should be able to converse and comprehend in English. Candidate should be able to work within tight timelines & maintain quality standards. Should have a minimum experience of 2+ years in total. Candidate may ask to work on other language (Latin character) documents apart from English language. Location of this role: Typically, the role will be home based (India-Haryana-Chandigarh) without travel or relocation as required per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays.

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose of role: Data Validation Specialist plays a pivotal role in the entire Capture and Content cycle, ensuring that all documents delivered to customers are thoroughly validated. They must ensure the accuracy of information released after manual validation and promptly raise an alarm if any abnormalities are detected during the Data Validation Cycle. Additionally, Data Validation Specialists continuously seek opportunities for improvement. Scope of role: The role of Data Validation Specialist is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. They are responsible for demonstrating and delivering a high standard of service and data accuracy to our Capture & Content Services customers. This role carries significant responsibilities for data accuracy and plays a pivotal part in driving continuous improvement in the Capture & Content process. Areas of expertise and focus: The candidate should have a solid understanding of basic invoicing and related accounts payable (AP) processes. Should be able to handle high pressures and act in a composed manner. Good knowledge of Process Documentation & Procedures. Basic Computers knowledge including MS Office & internet. Understand customer requirements & meet the deadlines as per the SLA. Must have good Communication skills, a Logical thinker & a Team player. Candidate who is flexible as per shift rotation and as per business need should apply Background, skills, and qualifications: University Graduate or Diploma Holders (Non-Technical), Preferably B. Com. Relevant language skills - Should be able to converse and comprehend in English. Candidate should be able to work within tight timelines & maintain quality standards. Should have a minimum experience of 2+ years in total. Candidate may ask to work on other language (Latin character) documents apart from English language. Location of this role: Typically, the role will be home based (India-Haryana-Chandigarh) without travel or relocation as required per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays. #LI-AR1 #LI-Onsite