Workshop Coordination Executive

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About Unicliff

Unicliff is a leading EdTech platform dedicated to empowering students and working professionals through high-quality online learning programs. Our mission is to guide individuals toward a brighter and more successful future by providing skill-based learning opportunities that align with real-world goals.

Role Overview

Workshop Coordination Executive

Key Responsibilities

• Make reminder calls to registrants for upcoming Unicliff workshops.
• Inform participants about workshop schedules, joining links, and session details.
• Ensure every participant receives at least two reminders before the session.
• Maintain accurate call records and update participant details in the system.
• Address basic queries and escalate complex ones to the concerned team.
• Support the operations and academic teams in ensuring maximum workshop attendance.

Requirements

• Excellent verbal communication skills in English and Hindi.
• Confident and polite telephone etiquette.
• Ability to handle a large number of calls efficiently.
• Basic computer knowledge (Google Sheets/Excel preferred).
• Prior experience in telecalling, customer service, or coordination roles will be an advantage.

Why Join Us

• Be part of a fast-growing EdTech organization shaping the future of learners.
• Friendly work environment with growth opportunities.
• Gain exposure to the education and training sector.