Workplace Technical Services Manager
Corporate Solutions
What this job involves:
Overall role
This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards. The role influences design, commissioning, operations and capacity management of a portfolio of buildings.
Major Responsibilities
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Planned, predictive and corrective works owner
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Major works owner (power down planning, execution and new/refurbishment project management)
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Administer quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard
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Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation.
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Contract management of critical equipment contracts
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Capacity and utilization coordination, reviews and reporting for office tenancy and server rooms
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Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks
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Incident management support including 24/7 on call for incident management in corporate real estate buildings
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Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate
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Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance
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Governance of as built drawings and OEM information
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Production and management of MOPS/SOPS/EOPS
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Management of lifecycle asset management and UPS component replacement
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Support for engineering standardization tasks across Asia Pacific
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Lead in-city technical training delivery
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Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team.
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Identify energy saving initiatives and work through to implementation and validation.
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Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned
Sound like youTo apply you need to have:
Ideal Experience
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Bachelor s degree in an Engineering discipline
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Minimum of 10 years of relevant engineering management experience
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Thorough understanding of building services design and engineering management
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Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions
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Drive innovation / thought leadership / industry knowledge
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Excellent verbal and written communication skills as well as presentation skills
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Ability to develop and explain complex operational management information to senior audiences
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Be resilient, with high focus on achieving goals
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High energy, flourishes in fast pace, dynamic environments
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Customer centricity
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Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures
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Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
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Strong analytical, organization and administration skills
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Experience working in Asia Pacific desired, specifically Australia
Critical Competencies for Success (with corresponding I am JLL behaviours )
Client Focus & Relationship Management I Value my Customers
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Demonstrates proactive & professional approach to customer service and stakeholder engagement
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Ability to interact with a wide range of client staff, including senior levels
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Ability to manage conflict and balance between client and firm requirements
People Management and Team Leadership I am a Team Player
Program Management & Organizational Skills I am Proactive
Problem Solving & Strategic Thinking I am Innovative
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Capacity to deal with ambiguity and solve complex problems effectively
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Analytical, proven ability to solve problems using a quantitative approach
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Proven ability to employ holistic approaches and looks at long term solutions
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Other Personal Characteristics
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Attention to detail
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Strives for compliance while being agile to adapt to business needs and change
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Natural communicator who enjoys engaging at all levels
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Self-motivated and confident
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Exhibits honesty & trustworthiness
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Open to new ideas & willing to challenge status quo
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Works well with diverse teams from various countries/cultures
Location:
On-site Hyderabad, TS
