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Safran Engineering Services logo

Workplace Admin L2

2 - 5 years

4 - 9 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Workplace Admin Application Packaging System Center Configuration Manager SCCM

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Workplace L2 administrator is part of the SAB IT Operations organization, reporting to ISC Infra Lead Tower in India and functionaly reporting to the SAB IT IT Operations manager in Belgium. We are seeking an IT Workplace L2 engineer responsible for maintaining and supporting our workstations fleet for SAB and its subsidiaries. The ideal candidate will handle system patching, BitLocker activation follow-ups, GPO installation and provide IT services following defined procedures. He/she participates in the proper functioning of SAB Workstations by guaranteeing the cyber compliance, packages deployment and maintenance of the various workstations with a view to quality, productivity and security. Role & responsibilities As part of its activity, the IT Workplace L2 engineer oversees cyber ops, which includes ensuring that all Nexthink KPIs related to workstations are compliant with Group objectives. Amongst others, • Patching Windows 10 & 11 machines following internal patching schedule and procedures. • BitLocker compliance follow-up: identify unencrypted PCs, contact users, guide them through activation, and verify encryption status and cipher mode. The IT Workplace L2 engineer is also in charge of level 2 activities based on tasks assigned by the SAB Infra team, • Support software installations through SCCM or via manual/local sources where applicable. • GPO maintenance, harmonization and clean-up • Deliver Level 2 IT support based on defined procedures • Provide network share access to users following a predefined process. • Document activities in the ITSM tool (ServiceNow). • Escalate complex issues to L3 teams as needed.

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Safran Engineering Services
Safran Engineering Services
www.safran-group.com/en/safran-engineering-services

Aerospace & Defense

Vélizy-Villacoublay

Approximately 600 Employees

57 Jobs

    Key People

  • Olivier Andriès

    CEO

  • Stéphane Cueille

    Chief Executive Officer of Safran Engineering Services

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