Job
Description
The Opportunity: Under limited supervision, responsible for generating metrics and other reports to the business on time with accuracy in data. Acquire data from primary or secondary data sources and maintain databases/data systems. Filter and clean data, and review computer reports, printouts, and performance indicators to locate and correct code problems. Identify trends or patterns in data sets. Job Summary Avantor is seeking a detail-oriented and highly organized HR Shared Services Workday Reporting Analyst to support tactical reporting needs across HR. This role focuses on the operational delivery of Workday HCM reports, ensuring accurate, timely, and standardized reporting that supports business and HR service center operations. The successful candidate will be responsible for building, maintaining, and distributing a wide range of recurring and ad-hoc reports, with a primary focus on efficiency, data accuracy, and customer service to internal stakeholders. Key Responsibilities Produce and distribute scheduled and ad-hoc reports from Workday HCM. Build and maintain calculated fields, discovery boards, custom reports, and dashboards within Workday to meet operational reporting needs. Respond to reporting requests from HR teams, business users, and leadership within established service level agreements (SLAs). Maintain data integrity through routine audits and validation. Troubleshoot and resolve issues related to report functionality, access, and delivery. Document report specifications, run instructions, and schedules. Provide reporting support and assistance during major HR processes (e.g., performance management, mass data loads). Education and Experience Bachelors degree or equivalent practical experience in Human Resources, Business Administration, Information Systems, or a related field. Minimum 2 years of experience in Workday HCM reporting, preferably within a shared services or service center environment. Required Qualifications Proficiency with Workday HCM reporting, including calculated fields and custom reports. Familiarity with the Workday object model. Experience supporting HR operational reporting (e.g., headcount, turnover, requisition tracking). Familiarity with ServiceNow HR Service Delivery (HRSD) and case management. Strong understanding of data confidentiality and handling sensitive HR information appropriately. Preferred Qualifications Workday Pro Certification in HCM and HCM Reporting. Experience with ServiceNow reporting and dashboard creation. Previous experience working in a high-volume HR service center or shared services environment. Tools & Technology Proficiencies Workday HCM Advanced and Matrix Reporting (Required) Workday Discovery Boards, Document Generation, Worksheets and Slide (Preferred) ServiceNow HRSD Reporting (Preferred) Microsoft Excel (Intermediate to Advanced) Ticketing or case management systems (e.g., ServiceNow, Salesforce) Key Soft Skills Attention to Detail: Ability to maintain high levels of accuracy under deadlines. Process Orientation: Comfort with standardized, repeatable tasks and processes. Service Mindset: Prioritizes responsiveness, professionalism, and customer satisfaction. Organizational Skills: Manages multiple report requests and timelines simultaneously. Problem-Solving: Able to troubleshoot report issues and suggest operational improvements. Data Stewardship: Understands and protects the confidentiality and integrity of HR data. Impact Opportunities Improve HR operational effectiveness by delivering reliable, high-quality reporting. Enhance compliance and consistency in HR service center operations through accurate data delivery. Support organizational transparency by ensuring access to trusted HR metrics and reports.
