Job
Description
As a Wintel System Admin L2 with over 5 years of experience, you will play a crucial role in ensuring the security and efficiency of our WINTEL systems. Your primary responsibility will be to conduct routine testing and analysis of security safeguards, monitoring and verifying compliance with security controls, and implementing operational components. You will be tasked with creating, suspending, and deleting security accounts and endpoints on servers, as well as resolving any related issues in adherence to established procedures. Additionally, you will be responsible for implementing planned changes such as server configuration, upgrades, and repairs, and responding to client requests based on contractual conditions. Your role will also involve developing and updating procedures and operational documentation, as well as implementing solutions, modifications, installations, and maintenance tasks as necessary. Operating within set guidelines, policies, and procedures, you should be able to execute instructions with minimal supervision. Key skills and qualifications required for this position include: - Technical Support Engineer (L2) with a degree in B.E. / B. Tech/BCA/Graduate/Diploma (Onsite) - 5+ years of relevant experience, ITIL Certified, and OEM Certified in Minimum One Technology - Exposure to Windows Servers, IIS & Active Directory administration Your expertise should encompass proactive monitoring and administration, the ability to create/modify/manage alerts for servers, and a good understanding of Windows OS platforms and configurations. Additionally, you should have knowledge of various technologies including Disk & Storage Management, File & Print Server Management, Terminal Services, RAID Administration, NTFS Permissions, and troubleshooting. Experience in OS migration concepts, Microsoft Windows failover Cluster installation and configuration, server RAID configurations, File Server management, Print Server management, FTP & SFTP services, Active Directory, DNS services, Azure AD, VMware, technical documentation, and customer communication will be valuable assets in this role. You will also be expected to support the L1 team as needed and demonstrate proficiency in incident, service, change, and problem management processes. Good writing and communication skills are essential for technical documentation, reports, and customer interactions. In summary, as a Wintel System Admin L2, you will be a critical team member responsible for ensuring the security, efficiency, and smooth operation of WINTEL systems while demonstrating strong technical skills and effective communication abilities.,
