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3.0 - 7.0 years
0 Lacs
karnataka
On-site
Role Overview: As a Network Administrator, your primary responsibility will be to maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization. You will undertake data network fault investigations in local and wide area environments using information from multiple sources and secure network systems by establishing and enforcing policies. Additionally, you will support and administer firewall environments in line with IT security policy and upgrade data network equipment to the latest stable firmware releases. Configuring routing and switching equipment and firewalls will also be part of your tasks, along with providing remote IT support to on-site engineers and end users during installation. Capacity management and audit of IP addressing and hosted devices within the Network will also be under your purview. Key Responsibilities: - Monitor network performance and troubleshoot network problems and outages - Collaborate with network architects on network optimization - Investigate data network faults in local and wide area environments - Establish and enforce network security policies - Upgrade data network equipment and configure routing and switching equipment - Provide remote IT support during installation - Manage IP addressing and hosted devices within the network Qualifications Required: - Bachelor's degree in IT, Computer Science, or related field - 3+ years of experience in network administration - MCSA/MCSE/MTA/Red Hat/CCNA certification preferred - Experience with networking, VPN, routing and switching protocols - Proficiency in configuring and maintaining Firewall, DLP solution, Endpoint Solution - Familiarity with tools like Wireshark, Packet Analyzer - Hands-on experience in configuring and maintaining Windows Servers, Linux Servers - Experience in O365 administration Additional Details: The company values flexibility in work timing and emphasizes strong communication and documentation skills in its employees. Please submit your CV if you meet the qualifications and are interested in this Network Administrator position.,
Posted 4 days ago
5.0 - 10.0 years
3 - 8 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
WALKIN DRIVE - 11th, 12th Sept : between 2 pm to 5 pm only. 13th Sept, Saturday : between 9 am to 12 pm only. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. Whats in it for you? Immense exposure and learning Excellent career growth Company of highly passionate leaders and mentors Ability to build things from scratch Company website : - https://www.mizuhogroup.com/asia-pacific/mizuho-global-services 1) ServiceNow CMDB Engineer (SNOW Developer) We are seeking an experienced ServiceNow CMDB Engineer to join our IT Service Management team. The ideal candidate will have 58 years of hands-on experience in ServiceNow CMDB implementation, configuration, and maintenance. This role is responsible for designing, developing, and supporting the Configuration Management Database (CMDB) and ensuring data integrity, accuracy, and compliance with organizational standards. Key Responsibilities Design, implement, and maintain the ServiceNow Configuration Management Database (CMDB) to ensure accurate representation of infrastructure and application assets. Configure and customize ServiceNow CMDB modules, including Discovery, Service Mapping, and integrations with external data sources. Develop and maintain CMDB data models, relationships, business rules, workflows, and automation scripts. Collaborate with IT, application, and business stakeholders to gather requirements and translate them into CMDB solutions aligned with ITIL best practices. Monitor, analyze, and improve CMDB data quality, completeness, and consistency through regular audits and reconciliation processes. Troubleshoot and resolve CMDB-related issues, providing advanced support and guidance to other ServiceNow users. Document CMDB processes, configurations, procedures, and standards. Train and mentor junior team members and end-users on CMDB functionality and best practices. Participate in ServiceNow upgrades, enhancements, and testing related to CMDB and associated modules. Required Skills & Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 58 years of hands-on experience with ServiceNow, with a strong focus on CMDB and ITSM modules. Solid understanding of ServiceNow CMDB architecture, Discovery, Service Mapping, and integration techniques. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Experience with data import/export, transformation, and reconciliation processes. Strong knowledge of ITIL processes, especially Configuration Management. Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications ServiceNow certifications (e.g., Certified Implementation Specialist CMDB, ITSM). Experience with cloud infrastructure integrations (AWS, Azure, etc.). Familiarity with other ServiceNow modules (ITOM, ITAM, SecOps). Knowledge of data governance and data quality best practices. Experience working in Agile/Scrum environments. 2) ServiceNow Administrator (SNOW Implementation) We are seeking an experienced ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration. Key Responsibilities Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management. Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. Design, develop, and maintain reports and dashboards within ServiceNow to support operational, management, and compliance needs. Monitor platform performance and ensure high availability, reliability, and data integrity. Collaborate with stakeholders to gather requirements, troubleshoot issues, and implement enhancements. Perform regular platform upgrades and patching, ensuring compatibility and security. Manage user roles, groups, and permissions to maintain proper access controls. Document configurations, processes, and procedures for ongoing support and knowledge sharing. Support integration of ServiceNow with other enterprise systems as needed. Provide end-user training and support on ITSM modules, reporting, and dashboard features. Required Skills & Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 58 years of experience as a ServiceNow Administrator, with proven expertise in ITSM modules. Strong experience in creating and managing ServiceNow reports and dashboards. Proficiency in ServiceNow configuration, including workflows, business rules, UI policies, and notifications. Solid understanding of ITIL processes and ITSM best practices. Experience with user and access management in ServiceNow. Strong analytical, problem-solving, and communication skills. Experience documenting technical processes and procedures. Preferred Qualifications ServiceNow System Administrator certification. Experience with ServiceNow Performance Analytics. Familiarity with ServiceNow integrations (REST/SOAP APIs). Knowledge of scripting languages (JavaScript, GlideScript) within ServiceNow. Experience working in large, complex enterprise environments. ITIL Foundation certification or higher. Experience with additional ServiceNow modules (ITOM, HRSD, etc.). 3) IT Server Infrastructure (SO) The IT Server Specialist is responsible for designing, implementing, maintaining, and optimizing the organization's and network infrastructure. This includes ensuring high availability, security, and performance of systems to support business operations. The role requires expertise in server management, network architecture, troubleshooting, and collaboration with cross-functional teams to meet organizational goals. Key Responsibilities Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V). Monitor server performance, availability, and capacity to ensure optimal operation. Perform regular backups and disaster recovery testing to safeguard data. Apply patches, updates, and security configurations to servers to protect against vulnerabilities. Manage Active Directory, DNS, DHCP, and other server roles. Security and Compliance: Implement and enforce security policies, procedures, and best practices for servers and networks. Conduct regular vulnerability assessments and penetration testing. Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001). Required Skills & Qualifications Strong knowledge of server operating systems (Windows, Linux). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud platforms (AWS, Azure, Google Cloud) Support and Troubleshooting: Provide technical support for server and network-related issues. Document and resolve incidents in a timely manner using ticketing systems. Conduct root cause analysis and implement preventive measures. Problem-Solving: Ability to diagnose and resolve complex Server issues. Analytical mindset with a focus on root cause analysis. Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Certifications (Preferred): Cisco CCNA/CCNP Microsoft Certified: Azure Administrator Associate VMware Certified Professional (VCP) Experience: 5-7 years of experience in server administration. Hands-on experience with enterprise-grade infrastructure. Work Environment: On-site work model depending on organizational requirements. May require after-hours support during emergencies or scheduled maintenance. Collaboration with IT teams, vendors, and external service providers. Key Performance Indicators (KPIs): Server uptime and availability. Incident response and resolution times. Compliance with security standards. Address: - Mizuho Global Services India Pvt. 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710. Please Note : Candidates residing within 20KMs radius from the office location will ONLY be considered. WALKIN DRIVE - 11th, 12th Sept : between 2 pm to 5 pm only. 13th Sept, Saturday : between 9 am to 12 pm only.
Posted 4 days ago
6.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
You have 6-8 years of experience in a similar operations function within a high availability (HA), 24x7, mission critical operations environment. You are familiar with Jira, Confluence, and Service Now. Your knowledge includes incident analysis practices and system administration on both Linux and Windows servers. You have experience in administering Server Infrastructure & instances, as well as network infrastructure (switches, routers, firewalls, etc.). You have the ability to create and maintain Operational Reports effectively. Moreover, you have a Bachelor's degree in computer science or a related technology field or equivalent experience. Your communication skills, both verbal and written, are superior, which includes leading phone meetings related to mission-critical incident triage. You are capable of participating in an on-call rotation for the Incident Commander role, including off-hours and weekends. Being process-oriented, energetic, and an analytical thinker are some of your key strengths. Your troubleshooting skills cover operating-system and application-level problems extensively. Additionally, you have a solid understanding of ITIL Methodology, Incident management process and workflow, Change and Release Management, infrastructure services, with exposure to Linux and Windows Servers. You are familiar with concepts and technologies like cloud computing, server clusters, high availability network configurations, DNS, SMTP, NTP, NAS, HTTP, Storage technologies (SAN, NAS, Block Storage, Object Storage), and Database concepts. You are quick to assimilate knowledge of new systems and are adaptable.,
Posted 5 days ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
Exide Energy Solutions Limited is a wholly owned subsidiary of Exide Industries Limited, a leading battery manufacturing and distribution company in India with annual revenues exceeding $1.8 billion. With an investment of over $500 million, Exide Energy Solutions Limited is establishing India's first Giga plant for manufacturing Lithium-Ion Cells at Devanahalli Industrial Area in Bengaluru. Specializing in designing, developing, and manufacturing Lithium Ion Cells and Battery Pack solutions, Exide Energy serves various energy storage needs, catering to OEM customers across key market applications such as 2W, 3W, 4W, CV, and industrial applications. The company is dedicated to advancing li-ion technology through significant R&D investments, including the establishment of an in-house team and necessary lab infrastructure to support development activities. As a Deputy Manager/Manager at Exide Energy Solutions Limited, you will play a crucial role in overseeing the maintenance, configuration, and reliable operation of computer systems and servers. Your responsibilities will include installing hardware and software, continuously improving and ensuring the smooth operation of backend servers/systems for applications hosted on Data Center/Cloud Infrastructure, and actively resolving problems to minimize work disruptions within the department. **Job Overview:** - Configuration and installation of various servers (Physical and Virtual), SAN Storage, and Backup applications - Creation of Users, Groups, Mailboxes on O365 console - Management of Windows and RHEL Servers (File, FTP, Print, etc.), SAN Switch, and Storage - Monitoring performance to ensure system availability and reliability - Providing Level 2/3 support and troubleshooting to resolve issues - Vendor Management **Role & Responsibilities:** - Configuring servers, administering operating systems, hardening, load balancers, firewall management, including user and process management, resource contention, preventive maintenance, and updates/patches management - Leading the Data Center On-Prem and Cloud Servers - Conducting periodic health checks, troubleshooting problems, and implementing rectification measures - Installing and upgrading computer components and software, managing virtual servers, and integrating automation processes - Managing Active Directory - Performing backups of servers, databases, and recovery - Proactively monitoring client updates using Intune - Hands-on experience with Virtualization, preferably VMWare - Creating LUNs and assigning them to respective servers as needed - Hands-on experience with Windows and Linux operating systems **Internal/External Integration Points:** - Liaising with internal stakeholders from Process, R&D, SC, Quality, Equipment, Sales & Marketing, and other functions - Collaborating with suppliers for IT Plant Machinery requirements and vendor development **Education:** - Bachelor's degree in IT/CS, BSc Comp Sci, IT, or equivalent **Location:** - Bangalore Rural, Karnataka, India **Experience:** - 7 to 9 years of experience in Server Administration for both Windows and Linux systems **Desired Skills:** **Functional:** - Strong interpersonal, written, and oral communication skills - Ability to conduct research on networking issues and products - Effective presentation of ideas in user-friendly language - Excellent task prioritization in high-pressure environments - Strong customer service orientation - Experience working in a collaborative team environment **Behavioral:** - Excellent interpersonal communication, logical analysis, negotiation, and decision-making skills - Strong planning, organizing, problem-solving, stress management, and time management abilities,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
At PwC, our cybersecurity team focuses on protecting organizations from cyber threats using advanced technologies and strategies. As part of the identity and access management team at PwC, you will ensure secure and efficient access to systems and data for employees and clients. Your responsibilities will include designing and implementing strategies to protect sensitive information and manage user identities. In this role, you will build meaningful client connections, manage and inspire others, and navigate complex situations. You will deepen your technical expertise, grow your personal brand, and anticipate the needs of your teams and clients. Embracing ambiguity, you will ask questions, seek opportunities to grow, and deliver quality results. To excel in this role, you should respond effectively to diverse perspectives, use a broad range of tools to generate new ideas, and employ critical thinking to solve problems. You should understand the broader objectives of your projects, develop a deeper understanding of the business context, and interpret data to inform recommendations. Upholding professional and technical standards is essential to this role. Your responsibilities will include troubleshooting and resolving technical problems related to CyberArk, performing support operations, leading incident calls, testing fixes, and documenting solutions. You will provide on-call support, participate in support meetings, ensure incidents are resolved within SLAs, and contribute to continual improvement efforts. To be successful in this role, you should have at least 3 years of hands-on experience in CyberArk components CPM, PSM, and PVWA. Certification in CDE/CyberArk Sentry is preferred. Experience with SIEM, 2FA, applying patches, conducting DR drills, and resolving CyberArk issues is required. Knowledge of Enterprise Change Management processes and CPM/PSM connector customization is beneficial. This position requires flexibility to work in rotational shifts from 6 PM to 3 AM IST/9 PM to 6 AM IST. A Bachelor's degree is preferred. Upholding the firm's code of ethics and business conduct is essential to this role.,
Posted 6 days ago
5.0 - 10.0 years
3 - 8 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. Whats in it for you? Immense exposure and learning Excellent career growth Company of highly passionate leaders and mentors Ability to build things from scratch Company website : - https://www.mizuhogroup.com/asia-pacific/mizuho-global-services 1) ServiceNow CMDB Engineer (SNOW Developer) We are seeking an experienced ServiceNow CMDB Engineer to join our IT Service Management team. The ideal candidate will have 5–8 years of hands-on experience in ServiceNow CMDB implementation, configuration, and maintenance. This role is responsible for designing, developing, and supporting the Configuration Management Database (CMDB) and ensuring data integrity, accuracy, and compliance with organizational standards. Key Responsibilities Design, implement, and maintain the ServiceNow Configuration Management Database (CMDB) to ensure accurate representation of infrastructure and application assets. Configure and customize ServiceNow CMDB modules, including Discovery, Service Mapping, and integrations with external data sources. Develop and maintain CMDB data models, relationships, business rules, workflows, and automation scripts. Collaborate with IT, application, and business stakeholders to gather requirements and translate them into CMDB solutions aligned with ITIL best practices. Monitor, analyze, and improve CMDB data quality, completeness, and consistency through regular audits and reconciliation processes. Troubleshoot and resolve CMDB-related issues, providing advanced support and guidance to other ServiceNow users. Document CMDB processes, configurations, procedures, and standards. Train and mentor junior team members and end-users on CMDB functionality and best practices. Participate in ServiceNow upgrades, enhancements, and testing related to CMDB and associated modules. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of hands-on experience with ServiceNow, with a strong focus on CMDB and ITSM modules. Solid understanding of ServiceNow CMDB architecture, Discovery, Service Mapping, and integration techniques. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Experience with data import/export, transformation, and reconciliation processes. Strong knowledge of ITIL processes, especially Configuration Management. Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications ServiceNow certifications (e.g., Certified Implementation Specialist – CMDB, ITSM). Experience with cloud infrastructure integrations (AWS, Azure, etc.). Familiarity with other ServiceNow modules (ITOM, ITAM, SecOps). Knowledge of data governance and data quality best practices. Experience working in Agile/Scrum environments. 2) ServiceNow Administrator (SNOW Implementation) We are seeking an experienced ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration. Key Responsibilities Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management. Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements. Design, develop, and maintain reports and dashboards within ServiceNow to support operational, management, and compliance needs. Monitor platform performance and ensure high availability, reliability, and data integrity. Collaborate with stakeholders to gather requirements, troubleshoot issues, and implement enhancements. Perform regular platform upgrades and patching, ensuring compatibility and security. Manage user roles, groups, and permissions to maintain proper access controls. Document configurations, processes, and procedures for ongoing support and knowledge sharing. Support integration of ServiceNow with other enterprise systems as needed. Provide end-user training and support on ITSM modules, reporting, and dashboard features. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of experience as a ServiceNow Administrator, with proven expertise in ITSM modules. Strong experience in creating and managing ServiceNow reports and dashboards. Proficiency in ServiceNow configuration, including workflows, business rules, UI policies, and notifications. Solid understanding of ITIL processes and ITSM best practices. Experience with user and access management in ServiceNow. Strong analytical, problem-solving, and communication skills. Experience documenting technical processes and procedures. Preferred Qualifications ServiceNow System Administrator certification. Experience with ServiceNow Performance Analytics. Familiarity with ServiceNow integrations (REST/SOAP APIs). Knowledge of scripting languages (JavaScript, GlideScript) within ServiceNow. Experience working in large, complex enterprise environments. ITIL Foundation certification or higher. Experience with additional ServiceNow modules (ITOM, HRSD, etc.). 3) IT Server Infrastructure (SO) The IT Server Specialist is responsible for designing, implementing, maintaining, and optimizing the organization's and network infrastructure. This includes ensuring high availability, security, and performance of systems to support business operations. The role requires expertise in server management, network architecture, troubleshooting, and collaboration with cross-functional teams to meet organizational goals. Key Responsibilities Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V). Monitor server performance, availability, and capacity to ensure optimal operation. Perform regular backups and disaster recovery testing to safeguard data. Apply patches, updates, and security configurations to servers to protect against vulnerabilities. Manage Active Directory, DNS, DHCP, and other server roles. Security and Compliance: Implement and enforce security policies, procedures, and best practices for servers and networks. Conduct regular vulnerability assessments and penetration testing. Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001). Required Skills & Qualifications Strong knowledge of server operating systems (Windows, Linux). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud platforms (AWS, Azure, Google Cloud) Support and Troubleshooting: Provide technical support for server and network-related issues. Document and resolve incidents in a timely manner using ticketing systems. Conduct root cause analysis and implement preventive measures. Problem-Solving: Ability to diagnose and resolve complex Server issues. Analytical mindset with a focus on root cause analysis. Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders. Certifications (Preferred): Cisco CCNA/CCNP Microsoft Certified: Azure Administrator Associate VMware Certified Professional (VCP) Experience: 5-7 years of experience in server administration. Hands-on experience with enterprise-grade infrastructure. Work Environment: On-site work model depending on organizational requirements. May require after-hours support during emergencies or scheduled maintenance. Collaboration with IT teams, vendors, and external service providers. Key Performance Indicators (KPIs): Server uptime and availability. Incident response and resolution times. Compliance with security standards. Address: - Mizuho Global Services India Pvt. 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710. Please Note : Candidates residing within 20KMs radius from the office location will ONLY be considered. Only shortlisted candidates will be invited for an F2F interview at office on 13th September, Saturday
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a Wintel System Admin L2 with over 5 years of experience, you will play a crucial role in ensuring the security and efficiency of our WINTEL systems. Your primary responsibility will be to conduct routine testing and analysis of security safeguards, monitoring and verifying compliance with security controls, and implementing operational components. You will be tasked with creating, suspending, and deleting security accounts and endpoints on servers, as well as resolving any related issues in adherence to established procedures. Additionally, you will be responsible for implementing planned changes such as server configuration, upgrades, and repairs, and responding to client requests based on contractual conditions. Your role will also involve developing and updating procedures and operational documentation, as well as implementing solutions, modifications, installations, and maintenance tasks as necessary. Operating within set guidelines, policies, and procedures, you should be able to execute instructions with minimal supervision. Key skills and qualifications required for this position include: - Technical Support Engineer (L2) with a degree in B.E. / B. Tech/BCA/Graduate/Diploma (Onsite) - 5+ years of relevant experience, ITIL Certified, and OEM Certified in Minimum One Technology - Exposure to Windows Servers, IIS & Active Directory administration Your expertise should encompass proactive monitoring and administration, the ability to create/modify/manage alerts for servers, and a good understanding of Windows OS platforms and configurations. Additionally, you should have knowledge of various technologies including Disk & Storage Management, File & Print Server Management, Terminal Services, RAID Administration, NTFS Permissions, and troubleshooting. Experience in OS migration concepts, Microsoft Windows failover Cluster installation and configuration, server RAID configurations, File Server management, Print Server management, FTP & SFTP services, Active Directory, DNS services, Azure AD, VMware, technical documentation, and customer communication will be valuable assets in this role. You will also be expected to support the L1 team as needed and demonstrate proficiency in incident, service, change, and problem management processes. Good writing and communication skills are essential for technical documentation, reports, and customer interactions. In summary, as a Wintel System Admin L2, you will be a critical team member responsible for ensuring the security, efficiency, and smooth operation of WINTEL systems while demonstrating strong technical skills and effective communication abilities.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As the Tech Lead, Technical Production Control at Fiserv, you will be an integral part of a 24/7 team responsible for monitoring the production platform including applications and servers. Your primary role will involve addressing incidents such as alerts related to Batch Jobs, servers, and applications by coordinating with relevant parties and taking ownership of the situation. You will interact with US counterparts, Datacenter teams, and external vendors to ensure smooth operations. Key Responsibilities: - Resolve production incidents by analyzing issues and coordinating with necessary parties. - Monitor and respond to Observability Alerts using tools like Splunk, Dynatrace, and Automic. - Collaborate with L1 and L2 teams to isolate and escalate alerts related to application and datacenter issues. - Work with Application/systems Analyst on production issues/outages. - Adhere to data center policies and corporate IT compliance standards. - Maintain knowledge of various applications, their interactions, and procedures to correct production errors. - Diagnose and respond to customer support service requests. - Perform advanced research to resolve production-related incidents. - Ensure service and performance compliance with documented standards. - Identify automation opportunities for repetitive tasks. Requirements: - Bachelor's degree in Information Technology, Computer Science, Electrical/Computer Engineering, or related field. - 8-10 years of overall experience. - Proficiency in Monitoring and alerting tools such as Splunk, Dynatrace, Moogsoft, Automic. - Experience with ticketing tools like ServiceNow for incident documentation. - Deep knowledge of Windows 2012 and 2019 servers. - Strong written communication skills for preparing Incident Reports. - Experience in meeting stringent SLAs and implementing process improvements. - Financial industry experience is a plus. - Automation and scripting proficiency (scheduled jobs, Splunk, Python, Selenium). - Willingness to work flexible shifts or weekends based on business demands. - Experience in Site Reliability. Join us at Fiserv Technology group to work on revenue-generating projects and deliver best-in-class financial services products. Explore the opportunities of a career with Fiserv and Find Your Forward with us. Thank you for your interest in employment with Fiserv. To apply, please use your legal name, complete the profile, and attach your resume.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As an Infrastructure Engineer, you will play a key role in designing, implementing, and maintaining infrastructure and tools for the continuous integration and delivery of software applications. Your responsibilities will include creating infrastructure using Terraform, fixing security vulnerabilities, collaborating with software developers and IT staff for overseeing code releases, automating and streamlining operations and processes, building and maintaining tools for deployment, monitoring, and operations, troubleshooting and resolving issues across development, test, and production environments, and enhancing the overall performance of the software development lifecycle. Your expertise in cloud services such as AWS and Azure, along with containerization technologies like Docker and Kubernetes, will be crucial for success in this role. You should be familiar with Azure CI/CD tools and practices and possess excellent problem-solving skills to troubleshoot complex issues effectively. An expert-level knowledge of AWS services is highly desirable, and experience with Linux and Windows servers would be an added advantage. Additionally, previous experience working with .NET, IIS, Tomcat, Apache, and other J2EE container technologies will be beneficial for fulfilling the requirements of this position.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Support Consultant / Technical Support Consultant at Altera, a member of the N. Harris Computer Corporation family, you will be a crucial part of the IT operations team. Your primary responsibility will be to monitor and maintain the performance of critical systems, ensuring the uptime and availability of applications and infrastructure. You will work with monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor, as well as monitor SQL databases, Windows servers, and Internet Information Services (IIS). Your role will involve providing L1 and L2 support while ensuring compliance with service level agreements (SLAs). You will conduct regular health checks, performance tuning of SQL databases, oversee Windows servers and IIS functionality, monitor interface subsystems, and provide first-level support for system incidents. Additionally, you will maintain documentation, participate in root cause analysis (RCA) for incidents, collaborate with cross-functional teams, and ensure 24/7 uptime of critical systems. As a successful candidate, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. You should also possess 2-4 years of experience in a systems monitoring and support role, familiarity with application performance monitoring tools, knowledge of SQL databases, Windows Server administration, IIS management, networking concepts, and troubleshooting techniques. Proficiency in troubleshooting system issues, performing root cause analysis, strong analytical skills, attention to detail, and excellent communication skills are essential. Availability to work in a 24x7 environment, including evenings, weekends, and on-call rotations, is required. Preferred qualifications include understanding of monitoring tools like AppDynamics and LogicMonitor, familiarity with healthcare applications, and knowledge of ITIL best practices and frameworks. If you are interested in joining Altera Digital Health and contributing to the new era of healthcare technology, please contact us at HR.Recruiting@AlteraHealth.com for further information or assistance with the application process.,
Posted 1 week ago
5.0 - 9.0 years
12 - 18 Lacs
chennai
Work from Office
Primary skillsets (mandatory): Proficient in ITIL Operation Methodology with strong analytical skills and Proven work experience. Operation Excellence on Redhat Linux, Windows servers Vulnerability remediation for LINUX servers and Windows servers Knowledge on configuration management, monitoring, continuous Integration tools on UNIX and windows platforms; Ansible tools setup Optional Automation of deployment, customization, upgrades and monitoring through DevOps tools Strong English communication skills. Secondary skill sets (good to have): Experience in providing 24x7 support for critical servers, Availability, Performance, Monitoring, Incident response, Preparation, Change management and Capacity management Experience working with ServiceNow Ticket Tool Self-starter with a proactive approach and a problem-solving mindset, capable of working on multiple projects simultaneously and meeting tight deadlines. Experience with Kubernetes and containers. Proven working Experience with the Technology below: Configuration management tools: Ansible, Gitlab CI , DAIR Script: Shell Monitoring: Dynatrace
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Support Consultant / Technical Support Consultant at Altera, a member of the N. Harris Computer Corporation family, you will play a crucial role in ensuring the performance and availability of critical systems to support caregivers worldwide. Your responsibilities will include monitoring and maintaining applications and infrastructure, conducting health checks and performance tuning of SQL databases, overseeing Windows servers and IIS functionality, monitoring interface subsystems, and providing first-level support for system incidents. You will collaborate with cross-functional teams to implement system upgrades, patches, and configurations while minimizing downtime. Additionally, you will participate in root cause analysis for incidents, maintain documentation related to system configurations and incident responses, and ensure 24/7 uptime of critical systems to meet predefined SLAs. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. You should also have 2-4 years of experience in a systems monitoring and support role, familiarity with application performance monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor, basic knowledge of SQL databases and Windows Server administration, and understanding of networking concepts. Preferred qualifications include understanding of healthcare applications, knowledge of ITIL best practices and frameworks, and proficiency in monitoring tools like AppDynamics and LogicMonitor. Strong analytical skills, attention to detail, excellent communication skills, and the ability to work collaboratively in a team environment are essential for success in this role. Availability to work in a 24x7 environment, including evenings, weekends, and on-call rotations as required, is also necessary. If you are passionate about driving innovation in healthcare technology and ensuring the delivery of high-quality care to communities globally, we encourage you to apply for this exciting opportunity at Altera. For any accessibility concerns or assistance with the application process, please reach out to HR.Recruiting@AlteraHealth.com.,
Posted 2 weeks ago
13.0 - 17.0 years
0 Lacs
maharashtra
On-site
You are currently being offered the opportunity to join an industry-leading financial organization in a pivotal role as a Vice President - Java Development. By becoming a part of this dynamic team, you will have the chance to engage in a journey of innovation and transformation utilizing cutting-edge technologies. Your contributions will play a crucial role in enhancing operational excellence and delivering key solutions within the FIC Markets space. In this lead role, you will be responsible for hands-on development while also providing technical, architectural, design, and development support to junior team members. Collaboration with technology teams globally will be essential, as you identify appropriate technology solutions to modernize the platform and ensure its development and maintenance. Understanding business requirements, designing solutions, implementation, testing, and L3 support will be part of your core responsibilities. Furthermore, you will engage with business and technical stakeholders worldwide for requirement analysis, solution/approach, testing, and status updates. Your role will involve proposing and implementing strategic/tactical solutions for business and technical challenges, leading the delivery of high-quality changes within specified timelines throughout the software development lifecycle. Additionally, you will conduct unit testing, provide support for SIT, UAT, and Regression testing, and adhere to organizational and team-level processes and best practices. To excel in this position, you are required to hold a Bachelor's degree in computer science, information systems, or a related technical/quantitative field along with at least 13 years of experience in Java development. Proficiency in Java frameworks such as Spring and Spring Boot, as well as experience with Caching solutions like Gemfire and Redis, Middleware solutions such as Solace, Kafka, and Pulsar, and Java testing frameworks like Junit, are mandatory. Familiarity with development lifecycle tools such as Maven, Jenkins, Git, and Ansible is essential, along with the ability to work with both Linux and Windows servers. Your success in this role will be further enhanced by your ability to work effectively in a global team, demonstrating excellent interpersonal and communication skills, both written and verbal. Moreover, your strong personal initiative, attention to detail, positive hands-on attitude, and focus on delivering work of the highest standard are crucial. Good analytical skills, problem-solving abilities, and a solid understanding of object-oriented programming principles will be assets in fulfilling your responsibilities effectively. Desirable skills for this role include knowledge of the Investment Banking and Capital Markets domain, experience with Python, C#/.Net, Docker, Kubernetes, Ingress Controller, AWS, and Big Data technologies such as Spark, Parquet, and Dremio. Familiarity with ActivePivot will also be advantageous in this role.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining a dynamic and forward-thinking team as an IT Service Management Analyst within the Service Management Office. Your primary responsibility will be to oversee the Event Management processes using ServiceNow ITOM. Reporting to the ITOM Manager and the Event Management Process Owner, you will play a vital role in enhancing service management policies, procedures, and tools. Collaboration with cross-functional teams will be essential to ensure that event management, alerting, and incident creation align with business objectives and stakeholder needs. Your contributions will support the organization's IT service management goals and promote the adoption of ITIL practices throughout Global SAS IT. Key responsibilities include: - Defining, documenting, and implementing processes related to event management - Executing operational activities in accordance with Event Management policies and industry best practices - Addressing tickets for incidents, requests, and enhancements related to event management - Engaging in strategic projects to ensure timely delivery of required event management functionality - Providing guidance and training on event management processes to cross-functional teams - Ensuring seamless integration of event management with other IT Service Management processes - Establishing Key Performance Indicators (KPIs) and metrics to evaluate the effectiveness of event management - Collaborating with stakeholders and process owners to enhance IT service management processes and customer experience - Generating and presenting reports as needed - Identifying opportunities for service improvement The position demands a blend of technical proficiency, process management expertise, and a collaborative approach to working across departments to ensure efficient event management practices. Your qualifications should include a Bachelor's degree in Computer Science or a related field, complemented by seven years of IT experience. Proficiency in ServiceNow ITOM and ITSM is crucial, along with familiarity with Agile, Scrum, and IT architectures both on-premise and in the cloud. Strong communication, problem-solving, and organizational skills are essential, as well as a solid understanding of ITIL processes and principles. Additionally, preferred qualifications include over three years of hands-on experience with ServiceNow ITOM and ITSM, along with an ITIL Foundation Certification. If you possess a curious, passionate, authentic, and accountable mindset, you will fit right in with our values-driven culture.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining a dynamic and innovative organization that excels in analytics and inspires customers worldwide. As an experienced IT Service Management Analyst, you will be a key member of the Service Management Office, focusing on Configuration Management utilizing ServiceNow ITOM. Your responsibilities will include delivering Configuration Management services, following industry best practices and organizational goals under the direction of the ITOM Manager and Configuration Management Process Owner. Collaboration with cross-functional teams will be essential in maintaining and enhancing the health of the CMDB and supporting IT service management objectives across Global SAS IT. You will be involved in operational activities, fulfilling Configuration Management Service Requests, providing guidance and training, engaging in strategic projects, and improving IT service management processes while ensuring a positive customer experience. Your qualifications should include a Bachelor's degree in Computer Science or a related field, along with at least seven years of experience in IT. Proficiency in ServiceNow CMDB and ITOM, Agile and Scrum methodologies, and a general understanding of IT architectures are required. Strong attention to detail, excellent analytical skills, effective communication, and the ability to manage multiple priorities are key attributes for success in this role. Preferred qualifications include hands-on experience with ServiceNow ITOM and ITSM, along with an ITIL Foundation Certification. Your curiosity, passion, authenticity, and accountability align with our core values and will drive your contributions to the team's success. If you encounter any communication claiming to be from SAS but do not originate from a verified sas.com email address or request sensitive information or money, please reach out to Recruitingsupport@sas.com for verification. Join us on our journey towards fulfilling careers, flexibility, and a world-class employee experience.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be responsible for working on Live Production Servers such as App and Web using IIS versions 7.0, 7.5, 8.0, and SQL servers. This includes tasks like web application deployment on live servers and managing server upgradation and maintenance. You will also be involved in the installation, configuration, and administration of Windows servers ranging from 2008 to 2016, including Active Directory, DNS, DHCP, WSUS, and WDS roles. Your role will encompass managing Active Directory users, computers, and Group Policy Management, along with implementing WSUS role for security and essential updates on servers and client machines. Additionally, you will handle the WDS role by capturing and deploying images for new installations. Proficiency in Windows, Active Directory, DNS, DHCP, VMware, and creating and managing virtual machines using Hyper-V Manager is required. You will also be involved in planning, designing, documenting, and implementing various systems involving desktop PCs, servers, network equipment, and software applications. This includes TFS and SVN server implementation in a Windows environment and administration & maintenance tasks. Furthermore, you will install, configure, and administer ESXi 6.7 and 6.5 Servers and manage virtual machines using VMware vSphere client and Venter server. Your responsibilities will extend to individual project handling, design, and implementation, collaborating with customers, business partners, and service providers. You will install and configure customer-provided applications, test their performance in lab environments, and monitor server performance. Maintaining and monitoring backup schedules for all Live and Local servers will also be part of your duties. Basic knowledge of Scrum and Agile Project Methodology is beneficial. To excel in this role, you should possess strong communication skills, conceptual thinking, and hands-on experience in maintaining and managing Windows Servers independently. The ideal educational background for this position includes a B.Sc in IT, BCA, M.Sc, or M.C.A. This is a full-time position suitable for candidates with 1 to 4 years of experience, based in Ahmedabad.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
A career in the Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. The team provides premium, cost-effective, high-quality services that support process quality and delivery capability for client engagements. To stand out in a constantly changing world, each individual at PwC needs to be a purpose-led and values-driven leader. The PwC Professional, our global leadership development framework, sets expectations across lines, geographies, and career paths, defining the skills required for success and career progression. As a Senior Associate, you'll work as part of a team of problem solvers, helping to address complex business issues from strategy to execution. Key responsibilities at this level include using feedback for self-awareness, delegating tasks, critical thinking, extracting insights from trends, ensuring quality and accuracy, utilizing tools effectively, seeking diverse opportunities, communicating clearly, building relationships, and upholding ethical standards. Responsibilities: - Troubleshoot and resolve complex technical issues related to Hashicorp reported by customers. - Lead incident calls with stakeholders. - Apply and test fixes in Non-Prod and Production environments. - Document problem solutions in the knowledge base. - Maintain detailed documentation of case progress and technical details. - Provide 24x7 on-call support via rotational schedule. - Participate in support review meetings and present challenges and mitigation plans. - Ensure incidents are resolved within defined SLAs. - Provide input for continual improvement. - Plan and deliver new activities within timelines. - Audit accounts, work on reports, resolve server login and permission issues as needed. Requirements: - 4+ years of hands-on experience in Hashicorp. - Hashicorp Certification is a plus. - Experience with Hashicorp solutions and tools like SIEM, 2FA. - Hands-on experience in applying patches, conducting DR drills, and setting up Hashicorp. - Proficient in resolving Hashicorp issues related to unavailability and replication. - Experience with supporting platforms using Hashicorp, including Windows servers, UNIX servers, and databases. - Hands-on experience in implementing Hashicorp policies. - Willingness to work in US day shift (9AM EST - 5PM EST) / India night shift (7 PM IST - 3 AM IST) and provide weekend/on-call support.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
At PwC, our cybersecurity team focuses on protecting organizations from cyber threats using advanced technologies and strategies. As part of the identity and access management team, your role will involve ensuring secure and efficient access to systems and data for employees and clients. You will design and implement strategies to protect sensitive information and manage user identities effectively. Building strong client relationships and inspiring others is a key aspect of this role. You will navigate complex situations, enhance your technical expertise, and be proactive in anticipating the needs of your teams and clients. Embracing ambiguity and leveraging challenging moments as opportunities for growth are essential qualities for success in this position. To excel in this role, you should possess the following skills and experiences: - Ability to respond effectively to diverse perspectives and needs. - Proficiency in using various tools and techniques for problem-solving. - Strong critical thinking skills to tackle complex concepts. - Understanding of project objectives and alignment with overall strategy. - Awareness of changing business contexts and the ability to adapt. - Reflection for self-awareness and continuous improvement. - Data interpretation for insights and recommendations. - Adherence to professional standards, code of conduct, and independence requirements. Responsibilities associated with this role include: - Troubleshooting and resolving technical issues related to CyberArk. - Leading incident calls with stakeholders. - Applying fixes and testing in different environments. - Documenting solutions and case progress. - Providing on-call support. - Participating in support review meetings and offering input for improvement. - Planning and executing new activities within defined timelines. - Auditing accounts and addressing login and permission issues. Requirements for this role include: - 3+ years of hands-on experience with CyberArk components. - CyberArk Sentry certification is a plus. - Familiarity with CyberArk solutions and tools like SIEM and 2FA. - Experience in applying patches and conducting DR drills. - Proficiency in supporting platforms with CyberArk. - Knowledge of Enterprise Change Management processes. - Understanding of CPM and PSM connector customization. Additionally, the role requires: - Flexibility to work in rotational shifts from 6 PM to 3 AM IST or 9 PM to 6 AM IST. - Bachelor's degree preferred. If you are looking for a challenging role in cybersecurity that involves proactive problem-solving, client interaction, and continuous learning, this position at PwC may be the right fit for you.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an ideal candidate for this role, you should have a strong background in network infrastructure and security. You must have hands-on experience working with Firewalls, Switches, Routers, and Wi-Fi AP or controller devices. It is essential that you can provide details of the models and firmware versions running on these devices, along with your proficiency in CLI or GUI, firmware upgrades, and failsafe restores. Additionally, you should be familiar with handling IPS/IDS attacks, setting up IPSEC/GRE/SSL VPN tunnels, and configuring routing protocols like BGP. Your knowledge of Virtualization should be clearly defined, whether at a beginner, moderate, or advanced level. Experience in building cloud environments and managing online backups/system images is highly desirable. In terms of systems administration, you should have expertise in managing Email Servers, Windows Servers, Desktops/Laptops, Linux, and Mac OS systems at varying proficiency levels. Experience in Storage and Data Backup solutions, as well as Antivirus and Patch Management administration, is crucial. It would be beneficial if you could list out the specific tools you have worked with in these areas. Familiarity with Ticketing systems and Monitoring tools such as Nagios is preferred. Moreover, knowledge of ISMS and ITIL processes would be considered an added advantage. Your ability to adapt to various computing environments and your level of involvement in the setup and maintenance of these environments will be key in determining your fit for this role.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
The Linux Engineer (L3) role requires a deep understanding of Unix and Linux Infrastructure, including support for RedHat Enterprise Linux 3,4,5, SUSE 10, and 11 in a DMZ environment. You should possess knowledge in various technologies such as NIS, DNS, FTP, LDAP, RSYNC, Client NFS, Puppet, Email, Browsers, and Email clients. As an L3 level engineer, you must comprehend the critical nature of the job and be able to design and architect enterprise and web-scale hosting platforms. Your responsibilities will include administering application servers, web servers, and databases seamlessly. Additionally, you are expected to have expertise in cloud and virtualization platforms, infrastructure automation, application hosting technologies, DevOps philosophy, Agile methods, and Infrastructure as Code. Your role will involve leading infrastructure and operations using these approaches. You should have a background in server virtualization, IaaS and PaaS cloud, infrastructure provisioning, configuration management tools, and be proficient in scripting using at least one scripting language. Moreover, you should be comfortable with building Linux and/or Windows server systems. Qualifications for this position include a BE/ B.Tech/ M.Tech/ MSc/ MCA qualification or equivalent, along with certifications on open source Operating Systems. A minimum of 4 years of experience as a system administrator in Microsoft Server platform and SQL ES is required. Strong scripting skills and experience with automation tools are essential for this role. You will be accountable for leading and completing team work as agreed upon, ensuring the delivery of quality work. The salary for this role is as per market standards. This position falls under the IT Support category in the IT Services & Consulting industry, specifically in the functional area of IT & Information Security. The employment type is Full Time, Contractual.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Join us as a CyberArk SecDevOps - Analyst at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a CyberArk SecDevOps - Analyst you should have experience with strong communication both verbal and written in English, experience with Microsoft suite of products, Service Now ticketing tool, operating systems - Unix, Linux, Windows servers, Database Management Systems, Web Servers, an understanding of IT Security applications like Cyber-Ark, RSA SecurID Authentication, and Splunk. Some other highly valued skills may include Incident, Problem and Change management, ensuring issues are managed within agreed SLA/SLT, managing email, Hotline queries and ticketing systems, supporting and managing system outages via the published major incident management process, knowledge base maintenance, system stability monitoring, application & server restarts, analyzing automation failures, identifying root cause of failure and working with L3, Integration, and application owners, attending Major Incident Management calls related to outages and complex technical issues needing interaction with multiple teams, and representing support team on such calls and articulating support team position in an effective manner. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role: To develop, implement and maintain solutions that support the safeguarding of the banks systems and sensitive information. Accountabilities: - Provision of subject matter expertise on security systems and engineering patterns. - Development and implementation of protocols, algorithms, and software applications to protect sensitive data and systems. - Management and protection of secrets, ensuring that they are securely generated, stored, and used. - Execution of audits to monitor, identify and assess vulnerabilities in the banks infrastructure/software and support the response to potential security breaches. - Identification of advancements to support the innovation and adoption of new cryptographic technologies and techniques. - Collaboration across the bank, including developers and security teams, to ensure that cryptographic solutions align with business objectives, security policies and regulatory requirements. - Development/ Implementation and maintenance of Identity and Access Management solutions and systems. Analyst Expectations: To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organization's products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organization. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a network engineer at NTT Global Data Center Japan/APAC in Singapore, you will be responsible for managing the daily operation of the network infrastructure. Reporting to the Director APAC IT, you will support the business and client requirements by handling network equipment, security systems, VoIP telephony, and providing technical support. You will have the opportunity to work on projects, participate in an on-call rota for out-of-hours support, and collaborate with internal and external stakeholders. Key Responsibilities: - Managing network equipment such as routers, switches, and WIFI - Handling DNS/DHCP/IPAM and security equipment including Firewall, VPN, and Vulnerability scanner - Maintaining infrastructure monitoring and alerting systems - Managing VoIP telephony system - Providing Level-2/3 support and troubleshooting for network issues - Offering internal technical support and escalation path for complex networking problems - Interfacing with on-site engineers and contractors during network provisioning - Participating in projects and on-call support - Performing any other duties relevant to the position and company's operations Required Experience: - Prior experience in an IT Department within a Data Center is desirable - Knowledge of routing (OSPF/BGP/CIDR/VRRP/IPv6), switching (VLANS/LACP/PoE/STP), and general networking concepts (DNS/DHCP/SMTP/VPN) - Experience with Windows and Linux servers - Willingness to handle hands-on tasks related to data center operations - Flexibility to travel to other locations at short notice - Ability to collaborate with stakeholders from different business areas/functions Academic Qualifications and Certifications: - Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field - Certifications like CompTIA Network+, CCNA, or JNCIA are beneficial Join NTT DATA to continue growing your career in a diverse and inclusive workplace. Embrace new opportunities and challenges while expanding your skills and expertise to make a difference in the global team. Apply now to be part of our innovative and impactful journey. #GlobalDataCentersCareers Workplace type: On-site Working NTT DATA is an Equal Opportunity Employer.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an AWS Infrastructure Architect, you will be responsible for designing and implementing robust infrastructure solutions on Linux and Windows Servers, utilizing technologies such as Docker, SQL Clustering, MongoDB, Redis, Nginx, and cloud platforms like AWS and Azure. Your expertise in creating highly available applications in AWS, deploying applications in a highly available environment using DevOps tools, and designing the security of AWS environments will be crucial to the success of our projects. You will leverage your experience in setting up scalable infrastructure and working on customer projects to ensure the reliability and scalability of our systems. Additionally, your proficiency in Docker, Kubernetes, and serverless computing will be instrumental in optimizing our infrastructure for performance and efficiency. We are looking for immediate joiners who are passionate about architecting cutting-edge solutions and have a strong background in infrastructure design and implementation. If you are someone who thrives in a fast-paced, dynamic environment and enjoys tackling complex challenges, we encourage you to apply for this exciting opportunity.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
Milliman is a prominent independent actuarial and consulting firm with a global presence in major cities across the world. Established in 1947, Milliman offers a wide range of services in healthcare, property & casualty insurance, life insurance, financial services, and employee benefits. The GCS IT team within Milliman is crucial for maintaining the global technology framework, ensuring the security, reliability, and scalability of the systems. The team's primary focus is on enabling innovation, improving operational efficiency, and providing a seamless IT experience for all users within the organization. In this role, your primary responsibility will be user support, where you will provide timely assistance to users through various channels such as tickets, email, phone, and chat. You will offer step-by-step guidance to address hardware, software, network, and application issues while documenting support problems and solutions accurately in the ticketing system. Additionally, you will be involved in issue diagnosis and resolution by analyzing reported problems, identifying root causes, and implementing appropriate solutions. Any unresolved or complex issues will be escalated to higher-level teams for further assistance. Your role will also include software and hardware support tasks such as installing, configuring, and troubleshooting software and tools in alignment with IT security standards. Furthermore, you will assist in hardware setups for workstations, printers, scanners, and mobile devices, as well as administering patch management tools for regular updates. Active Directory management will be a key part of your responsibilities, involving the administration of user accounts, groups, and security permissions. You will troubleshoot authentication and access control issues while ensuring security best practices within the Active Directory environment. In terms of network and connectivity, you will diagnose and resolve wired and wireless network connectivity issues and support users with corporate networks, VPNs, and remote access solutions. Auditing and compliance tasks will also be part of your role, including conducting regular audits of file server permissions and Active Directory security settings, performing vulnerability scans, and ensuring security compliance through critical updates. The ideal candidate will have at least 2 years of experience in IT support, with 1-2 years of experience in providing direct end-user support. Required technical skills include expertise in Active Directory management, Windows operating systems, networking concepts, remote support tools, IT asset management tools, cloud technologies, and vulnerability management. Soft skills such as excellent communication, problem-solving abilities, and customer service skills are essential. Education-wise, a Bachelor's degree in computer science, Information Technology, or a related field is required, or equivalent experience. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are considered a plus for this role.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Are you looking for an exciting career opportunity to boost your professional journey If yes, then consider joining us at LDS infotech Pvt Ltd for various Sales, Presales, and Technical roles. You will have the chance to collaborate with esteemed clients, including Fortune 500 companies and our MNC Partners such as Microsoft, Oracle, Sophos, Fortinet, Symantec, and McAfee. As a Presales Consultant/IT Manager at our Mumbai office, you will play a crucial role in providing technical assistance and guidance during the pre-sales process. Your responsibilities will include identifying customers" technical and business requirements, designing solutions, consulting with technical teams, and supporting sales teams and partners in proposal activities. Moreover, you will have the opportunity to attend client meetings, deliver technical presentations, provide product support to stakeholders, and contribute to the development of bespoke solutions. Key Responsibilities: - Attend client meetings to gather technical and business requirements for solution creation - Provide technical solutions in a timely and professional manner - Deliver technical presentations both internally and externally - Conduct training sessions on solutions and offer product support to channel partners - Collaborate with Product Management to provide feedback on existing products and input on new products - Build strong relationships internally and externally, keeping colleagues informed and fostering teamwork - Understand business drivers and risks to effectively sell technical solutions to customers - Respond to customer requests for information on RFIs and RFPs - Maintain high product knowledge through product training and best practices insight - Qualify and support in closing sales opportunities - Drive regional revenue through sales activities - Develop and maintain account plans with a technical focus - Ensure successful pilot projects and product installations - Address technical and business presales issues, escalating when necessary - Assist in regional business development activities - Install and maintain demos and software on presales equipment - Engage with corporate applications, emails, and communication tools Technical Expertise Desired: - Proficiency in Windows Servers, Databases, and End-user products - Strong knowledge of Virtualization technologies such as ESX, KVM, and HyperV - Familiarity with Windows and Linux server systems, network storage systems, and data center services - Experience in requirements gathering, design, and solution building in a commercial setting - Interest in routing, switching, Firewall, and general network infrastructure - Working knowledge of Cloud IAAS, PAAS, and SAAS Functional Area: - Provide technical solutions professionally and within agreed timeframes Reporting to: Manager Number of Persons Reporting to Candidate: Manager Position Requires Traveling: Yes (Field Calls) - Traveling allowance provided for client visits,
Posted 1 month ago
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