WhatsApp Integration Specialist

0 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a WhatsApp Integration Specialist to implement intelligent, prompt-based communication workflows via WhatsApp using the WhatsApp Business API and third-party platforms (e.g., Twilio, Gupshup, 360dialog). The role focuses on creating smart, automated messaging flows for service bookings, follow-ups, reminders, and customer interactions. Youโ€™ll work closely with our backend and product teams to deliver a reliable, user-friendly experience.


Responsibilities

  1. Set up & manage WhatsApp Business API and platform integrations
  2. Design and deploy chatbot flows for booking, reminders, and customer updates
  3. Automate responses & handoffs via webhook triggers
  4. Ensure compliance, data privacy, and system reliability
  5. Monitor, troubleshoot, and continuously improve messaging workflows



๐‘๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:


  1. Hands-on experience with WhatsApp Business API and integration tools
  2. Proven ability to build end-to-end chatbot workflows for service-oriented platforms
  3. Strong understanding of webhooks, APIs, and backend integration (Node.js, Python, etc.)
  4. Ability to work independently and deliver scalable messaging solutions


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