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WFM Reporting Analyst

WFM Reporting Analyst

Taskus

0 - 5 years

6 - 7 Lacs

mumbai navi mumbai

Posted:3 days ago| Platform:

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Skills Required

bpo workforce management reporting analyst analytical social media wellness power bi outsourcing gaming data warehousing

Work Mode

Work from Office

Job Type

Full Time

Job Description

What We Offer:

Will mainly work on developing dashboards and reports for the Workforce Management . They will work closely with internal and external stakeholders (Operations, Support groups, Client s Reporting Team, etc.) to make sure that correct and up information on all dashboards and reports is available to the business at all times.

Key Responsibilities
Design performance efficient, impactful reports and visualizations for business and technical audiences Making large and/or complex data more accessible, understandable and usable Transforming, improving and integrating data, depending on the business requirements Responsible for data federation Create and maintain a reports instruction manual Delivering the data in a useful and appealing way to users

Skills and Qualifications
At least 6 ths experience in Workforce Management as Reporting Analyst or similar capacity Ability to work with large amounts of information and see the bigger picture Excellent analytical and problem solving skills Strong attention to detail Critical thinking Communication skills, both written and verbal Excellent math skills (optional but preferred) Ability to contribute proactively both independently and as part of a team (Preferred) experience in Power BI , Amazon Connect, Kibana, Teleopti (Preferred) exposure to ETL, databases / data warehouse that relates to developing reports using Power BI

How We Partner To Protect You: TaskUs will neither solicit ey from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that in ation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .

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WFM Reporting Analyst