Web Developer

 About The Role  

Project Role :Web Developer

Project Role Description :Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites.
Must have skills :JavaScript Object Notation (JSON)

Good to have skills :Python (Programming Language), ServiceNow
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
?¢Lead technical analysis, troubleshooting, and resolution of Slack integration issues across Salesforce, MuleSoft, SAP, and other connected systems.?¢Own complex incident resolution, root-cause analysis, and long-term fixes; guide improvements in monitoring, reliability, and automation.?¢Collaborate with cross-functional teams (client, product owners, support teams) to streamline support workflows and improve stability.?¢Develop and enhance scripts, utilities, dashboards, and automation solutions to reduce manual effort and improve support turnaround.?¢Provide technical mentorship, ensure adherence to best practices, and contribute to continuous improvement and knowledge management.Best Skills to Cross-Skill into Slack SupportAPI & Integration BasicsUnderstanding REST APIs, JSON payloads, webhooks, and common error patterns.Log Analysis & TroubleshootingAbility to read logs from any platform (Splunk, CloudWatch, Salesforce debug logs, MuleSoft logs).Basic ScriptingPython or JavaScript for simple automation, utilities, and debugging support.OAuth & Authentication FundamentalsToken flow, permission scopes, and common auth failures.Monitoring & Alert HandlingWorking with alerts, dashboards, and health checks.ServiceNow / ITSM FamiliarityFor incident handling, routing, and documentation.Optional (Nice-to-Have) Cross-Skilling AreasSalesforce Integration Concepts (connected apps, API calls, basic flows)MuleSoft Fundamentals (API Manager, logs, error handling)Cloud Basics (AWS/Azure basics for log and deployment understanding) Qualification 15 years full time education