We are hiring For Voice process / Tamil & English in Chennai

1 - 6 years

3 - 4 Lacs

Posted:12 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for dedicated individuals to join our Voice Process team in Chennai. The ideal candidate will be fluent in Tamil and English and will be responsible for providing exceptional customer support through various communication channels.

Responsibilities

  • Handle inbound and outbound calls in Tamil and English.
  • Provide excellent customer service and support to clients.
  • Resolve customer queries and issues effectively and efficiently.
  • Document all interactions and maintain accurate records of customer information.
  • Collaborate with team members to improve processes and customer satisfaction.

Skills and Qualifications

  • Proficient in Tamil and English (both spoken and written).
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and familiarity with CRM software.
  • Customer service experience is a plus, but not mandatory.

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