warranty incharge

Company Name – Popular Mega Motors

Company Website – www.populartata.com

Job Location – Hosur

Position – Warranty Incharge

· Roles & Responsibilities

· Coordinates and handles all Warranty/Goodwill claims according to the Manufactures and company guidelines and policies.

· Ensure that all relevant documents are complete / documented and the explanations are clear to understand for internal or external Auditors. provides analysis and Reports to the Warranty Supervisor and highlight potential risks for the company.

· Control the time units of warranty jobs and all clocking.

· Prepare and process warranty claims for submissions to PAP/PAG via WWS warranty system and within the stipulated number of submission days.

· Responsible for labelling warranty tagged and upkeep of warranty/goodwill parts and its disposal according to Porsche Guidelines.

· Responsible to keep the warranty storage room clean and organized and locked.

· Control all job cards especially warranty jobs to assure that all relevant details are mentioned, customer signatures are included and all requested documents/ test logs/ photos are attached to include a compiled monthly self-audit summary of all errors.

· Monitor and ensure all relevant information is correct in PQIS and closing of PQIS jobs in the PPN system.

· Responsible to ensure that the percentage of new parts used despite exchange parts being available’ is kept below the PAP stipulated level

Desired Candidate Profile

· Minimum 2 years of working experience in relevant field handling warranty

· Minimum Diploma in Engineering or equivalent

· Strong communication skills

· A team player and able to work independently

· Basic knowledge of automobile mechanism

· Candidates who have prior working experience in Automobile industry will have added advantage

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience:

• total work: 1 year (Required)

Work Location: In person