Warehouse Supervisor

Warehouse Supervisor

Domnic Lewis has been mandated to hire for Warehouse Supervisor

Job Title: Warehouse Supervisor

Location: Mumbai / Bhiwandi
Department: Sales and Operations
Reports To: Customer Service Manager

Job Summary

The Warehouse Supervisor is responsible for managing day-to-day warehouse operations, ensuring efficient receipt, storage, and dispatch of pharmaceutical products in compliance with GMP/GDP guidelines. The role emphasizes adherence to regulatory standards, safety practices, inventory accuracy, and timely order fulfillment to support overall business operations.

Key Responsibilities

1. Warehouse Operations

• Supervise the receipt, storage, and dispatch of raw materials, finished goods, and packaging materials.

• Ensure proper handling, labeling, and binning of products as per Standard Operating Procedures (SOPs).

• Monitor material movement to ensure FIFO/FEFO and expiry date compliance.

2. Inventory Management

• Maintain accurate inventory records using WMS or ERP systems (e.g., Adage).

• Conduct daily cycle counts, monthly stock reconciliations, and variance analysis.

• Report stock discrepancies, damages, or pilferages promptly.

3. Regulatory Compliance & Documentation

• Ensure compliance with GDP and other applicable pharmaceutical warehousing standards.

• Maintain complete and accurate documentation including GRNs, stock registers, and batch traceability records.

• Support internal and external audits by maintaining readiness and proper documentation.

4. Team Supervision

• Lead and supervise warehouse assistants, forklift operators, and helpers.

• Assign daily tasks and monitor performance to achieve productivity targets.

• Train team members on SOPs, safety procedures, and hygiene standards.

• Manage forklift hiring and operations as required.

5. Health, Safety & Environment

• Enforce safety protocols and ensure proper use of PPE by all staff.

• Maintain warehouse conditions (temperature, humidity) as per product storage requirements.

• Handle temperature-sensitive materials with appropriate care and documentation.

6. Coordination & Logistics

• Coordinate with Customer Service, Finance, Clearing Agents, Freight Forwarders, and Transporters.

• Liaise with logistics partners for timely and cost-effective dispatches.

• Optimize workflow to improve efficiency and reduce operational costs.

Qualifications & Requirements

• Education: B.Pharm / D.Pharm with relevant experience in the pharmaceutical industry.

• Experience: 4–6 years in warehouse operations, preferably within pharma or healthcare sectors.

• Knowledge:

  • Strong understanding of GDP, GMP, and warehouse SOPs.

  • Proficiency in WMS/ERP systems and Microsoft Excel.

  • Knowledge of pharmaceutical documentation and batch traceability.

• Skills:

  • Strong leadership, communication, and organizational skills.

  • Attention to detail and ability to work under time-sensitive conditions.

Work Schedule

• Full-time, 5 days a week (Monday to Friday).

• General shift hours; may require overtime based on dispatch schedules.

• Occasional Saturday work as per business needs.