Job Description

Roles & Responsibilities Outbound Operations Oversight: Manage and supervise the picking, packing, and shipping of outbound orders. Ensure timely and accurate fulfillment of orders in accordance with company standards and customer requirements. Coordinate with shipping carriers and logistics providers to optimize delivery schedules and resolve any issues related to outbound shipments. Inventory Management: Oversee the accurate staging and preparation of goods for outbound shipments. Monitor inventory levels to ensure sufficient stock for order fulfillment and prevent stockouts. Conduct regular checks to ensure the accuracy of outbound inventory and address any discrepancies. Team Leadership: Lead and manage a team of outbound warehouse staff, including scheduling, task assignment, training, and performance management. Promote a culture of teamwork and high performance, encouraging staff to adhere to best practices and achieve operational goals. Process Optimization: Develop, implement, and refine standard operating procedures (SOPs) for outbound processes. Identify opportunities for process improvements to enhance efficiency, accuracy, and productivity. Utilize data and performance metrics to drive decision-making and continuous improvement. Customer Satisfaction: Ensure that all outbound shipments meet quality standards and customer expectations. Address and resolve any issues or discrepancies related to outbound orders promptly and effectively. Collaborate with customer service and other departments to address customer feedback and improve service levels. Safety and Compliance: Ensure compliance with all health and safety regulations and company policies related to outbound operations. Conduct regular safety training for outbound staff and enforce safety protocols to maintain a safe working environment. Address and resolve any safety or compliance issues promptly. Reporting and Documentation: Maintain accurate records and documentation for all outbound shipments, inventory levels, and staff performance. Prepare and present regular reports on outbound operations, including key performance indicators (KPIs) and operational issues. Requirement Any graduate or Post graduate 3-8 years of experience. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Note - Interested candidates can share their resume on - nelson.1@globalbees.com