Ward Secretary

Job Summary:

We are seeking a dedicated and organized Ward Secretary for Ortho-One. The ideal candidate will be responsible for coordinating patient-related administrative activities, ensuring smooth communication between patients, doctors, nursing staff, and other departments.

Key Responsibilities:

• Orient in-patients at admission regarding ward facilities, policies, and hospital services.
• Coordinate with doctors, nurses, and admission staff for patient care and bed management.
• Communicate surgery details, discharge plans, and insurance/cash procedures to patients and attendants.
• Handle daily ward rounds and report patient concerns to the HOD.
• Prepare and type discharge summaries, day-care summaries, and related documents.
• Issue feedback forms and collect patient feedback at discharge.
• Prepare required certificates and letters for patients and attendants.
• Assist with room/bed changes, ambulance arrangements, and special patient requirements.
• Ensure smooth communication and patient satisfaction throughout hospitalization.

Qualifications & Requirements:

Qualification

• Any graduate with relevant hands-on experience.

Experience

• Minimum 2 years of experience as a Ward Secretary.

Skills

• Fluent in English, Malayalam, and Tamil.
• Excellent communication and interpersonal skills.
• Strong teamwork and doctor coordination abilities.
• Good computer proficiency.

Job Types: Full-time, Permanent

Benefits:

• Leave encashment
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• as Ward Secretary: 2 years (Required)

Language:

• The candidate should speak Malayalam fluently. (Required)

Work Location: In person