Ward Secretary - IP Operations

1 years

2 - 4 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Administrative Support:

  • Answer and direct telephone calls, take messages, and provide information to patients, families, and staff.
  • Maintain patient records and ensure accurate documentation of medical information.
  • Schedule patient appointments, tests, and procedures, coordinating with other departments as needed.
  • Assist in maintaining patient charts and files, ensuring they are up-to-date and organized.
  • Prepare reports, correspondence, and forms related to patient care.
  • Handle incoming and outgoing mail and deliveries for the ward.

Communication:

  • Act as a point of contact between medical staff, patients, families, and external parties.
  • Relay messages and ensure proper communication between the healthcare team and patients/families.
  • Communicate patient needs or requests to the appropriate staff members in a timely manner

Coordination of Ward Operations:

  • Help manage the ward’s day-to-day operations by assisting with patient admissions and discharges.
  • Assist with managing bed availability and patient flow.
  • Track inventory and ensure necessary supplies are available.
  • Handle requests for patient transfers or other interdepartmental services.

Patient Interaction:

  • Greet patients and visitors, ensuring a friendly and professional environment.
  • Provide basic information and direct patients and families to appropriate services or departments.
  • Assist with the preparation of patient paperwork, such as consent forms and insurance documentation.

Compliance and Confidentiality

  • Maintain an organized filing system for medical records and other sensitive information.
  • Assist in audits or compliance checks related to patient documentation.

Job Type: Full-time

Pay: ₹250,000.00 - ₹400,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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Gleneagles Hospital logo
Gleneagles Hospital

Healthcare

Singapore

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