Executive - Center of Excellence

Job Description

The COE Operations Executive plays a key role in supporting the efficient functioning of the hospital’s Center of Excellence. The role involves assisting with administrative coordination, patient flow management, data reporting, interdepartmental communication, and quality compliance to ensure the delivery of high-quality care within the COE. Key Responsibilities:Operational Support: Assist in the day-to-day operations of the COE including appointment scheduling, coordination with clinical and administrative staff, and maintaining operational checklists. Ensure timely availability of required resources like medical supplies, equipment, and reports for patient care activities. Track patient movement and support workflow efficiency to minimize delays. Patient & Staff Coordination: Act as a coordination point between patients, consultants, nursing staff, diagnostics, and other hospital departments. Support onboarding processes for new patients including documentation and orientation within the COE. Data Entry & Reporting: Maintain accurate records of patient volumes, procedures, and outcomes using hospital information systems (HIS/EMR). Generate daily/weekly operational reports and assist in preparing presentations for internal review meetings. Quality and Compliance: Assist with ensuring compliance with COE protocols, infection control standards, and hospital policies. Help prepare documentation for internal audits, certifications, and inspections. Administrative Tasks: Manage departmental communication including scheduling of internal meetings and coordination of case discussions or team briefings. Assist with inventory checks, requisitions, and vendor coordination (if applicable). Qualifications: Bachelor’s degree in Healthcare Management, Hospital Administration, Life Sciences, or a related field. 1–3 years of experience in hospital operations or healthcare administration (COE experience preferred). Familiarity with hospital workflows, HIS/EMR systems, and basic medical terminology. Key Skills: Strong interpersonal and coordination skills Proficiency in MS Office (Excel, Word, PowerPoint) Good organizational and time management abilities Attention to detail and ability to multitask Willingness to work in a fast-paced clinical environment Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹400,000.00 per year Benefits: Health insurance Life insurance Provident Fund Work Location: In person