0 - 5 years
2 - 4 Lacs
Posted:-1 days ago|
Platform:
Work from Office
Full Time
Identify high transacting customers and reduce the transactions of these customers.
Identify Depleting customers and control them
Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors
Cash balancing and Cash bundling
Processing of Retail FX postings / Gold sales/Pre Paid Cards
Executing of funds transfer/ FD closure / Account Closure
Custodian for teller boxCustodian for cheque drop boxes
Ensure error free transactions of receipts & payments.
Ensure highest level of customer service.
Recording complaints as per the specified process
Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area
Regular customer contact to establish needs of the customer and opportunities to cross-sell
Penetration of Saving Accounts on non liability customers
Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it
Utilizing the sales resources (BDR/COEX) for optimal sales support
Penetration of FD to unique customers
Using Data-mine for cross-selling
Sales of various Credit Cards
Sales of Third Party Products to the customers
Sales of Asset Products
Disseminating product information
Hdfc Bank
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