Walkin Interview | 15 December |US Evening Shift

Job Title:

Experience

Job Location

Shift Timing

Note : Candidate working in Night Shift are eligible for the role

Job Summary

About Renewal Services Team:

• Interact with Insurance Carriers/ North America office counterparts on a regular basis to ensure accurate and complete documentation to support the offices in North America
• Communicate with the Client Servicing team in North America to better understand the request andcomply with the requirements
• Support requests from North America offices by following the standard Operating Procedures whenrequesting Loss run reports from the insurance carriers, as well as preparing the pre-placementdocuments of Client Proposal Workbook, Exposure workbook & Loss run Summary
• To pay attention to detail when preparing the documentation
• Ensure adherence to compliance procedures

Principal Duties/Responsibilities

• Handle mailbox as per process and timeliness
• Working on Loss Runs requests received via Service Hub/Email• Prioritize and organize work on daily basis as per business requirement
• Ensure adherence to compliance procedures• Completing Mandatory training on time
• Work closely with onshore teams to ensure effective delivery of client service
• Ensure ongoing, effective relationships with stakeholders (Internal - Offices/External - Carriers)
• Participate and contribute to potential process improvement areas
• Deliver as per defined KPI's for the role - Maintain Quality, Productivity, Turnaround standards

  Top 5 Competencies

1. Focusing on Clients
2. Working in Teams
3. Driving Excellence
4. Fostering Innovation
5. Adapting to Change

Preferred candidate profile

Required Qualifications, Skills, Knowledge, Experience

1. Qualifications: Any Graduate / Postgraduate/ MBASkills:
2. Communication Skills - Written, Verbal and interpretation
3. MS Office - MS Excel Basic
4. Eye for detail
5. Insurance Fundamentals
6. Time Management