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Walk-in Wipro Hiring For Technical Support

Walk-in Wipro Hiring For Technical Support

Wipro

1 - 3 years

2 - 3 Lacs

Hyderabad

Posted:1 day ago| Platform:

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Skills Required

Technical Support Voice Process BPO Customer Support Technical Voice Process Troubleshooting Voice Support International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Wipro is hiring for below role. Role: Technical Support Associate/ Help Desk Associate Type: Voice ( Blended ) Company: Wipro Education: Any Graduate/ Post Graduate Shifts: Rotational (24/7) Experience: 1-3 Years CTC: 3.20 LPA Key Responsibilities: • Identify, Assist and resolving basic technical issues. • Provide technical support via voice channels. • Troubleshoot customer queries and requests. • Manage customer expectations and ensure customer satisfaction. • Document customer interactions for review and follow-up. • Utilize computing and technical expertise to respond to customer inquiries. • Regularly review customer feedback and take measures to improve customer service. • Inform customers on the steps to follow to exploit services of the company. Requirements: • Strong english communication and interpersonal skills. • Patience and problem-solving attitude. • Prior experience in customer service (Voice, Semi Voice, Blended) . • International customer calling experience will be an added advantage. • Immediate joiners Graduation Mandatory Two way transportation provided Note: Please carry below document's. Resume Experience documents Education documents Aadhar Xerox Interview Location: Wipro PVT Ltd, Kanchi Gachibowli Rd, Journalists Colony Phase 3, Phase 3, Gachibowli, Hyderabad, Telangana 500075.

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Wipro

www.wipro.com

Information Technology & Services

Bengaluru

250,000+ Employees

8908 Jobs

Key People

Thierry Delaporte

CEO & Managing Director
Jatin Dalal

Chief Financial Officer
Saurabh Govil

Chief Human Resources Officer
Ravi Venkatesan

Chairman

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Walk-in Wipro Hiring For Technical Support

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