Walk-in Interview 10th November - Field Desktop Service Engineer

0 years

1 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Walk-in Interview 10th November 2025 by 10AM.

Field Desktop Service Engineer (Diploma / BSC or BCA Computer Science, IT – Erode Location).

Job Summary:

We are looking for a skilled and customer-focused Field Desktop Service Engineer to provide on-site support, troubleshooting, and maintenance of computer systems, peripherals, and networking devices for our clients in and around Erode. The candidate should have strong technical knowledge, good communication skills, and a proactive attitude towards resolving IT-related issues efficiently.

Key Responsibilities:

  • Install, configure, and troubleshoot desktops, laptops, printers, and other IT peripherals.
  • Provide on-site and remote technical support for hardware and software issues.
  • Perform system upgrades, OS installations, and antivirus maintenance.
  • Handle basic LAN/WAN network configuration, cabling, and connectivity issues.
  • Coordinate with backend IT teams for escalation and issue resolution.
  • Maintain documentation of service calls, equipment status, and client feedback.
  • Ensure minimal downtime and provide quick turnaround for service requests.
  • Support end-users in understanding system usage and basic troubleshooting.

Skills & Qualifications:

  • Education: Diploma / B.E. / BSC & BCA in Computer Science, IT, or related field.
  • Experience: 0–3 years of experience in desktop support, field engineering, or IT hardware service.
  • Strong knowledge of Windows OS, MS Office, and common business applications.
  • Familiar with LAN/WAN networking, IP configuration, and printer sharing.
  • Good communication and interpersonal skills.
  • Ability to work independently and manage multiple client sites.
  • Two-wheeler with valid driving license Must preferred.

Preferred Certifications (Optional):

  • CompTIA A+, N+
  • Microsoft Certified Desktop Support Technician (MCDST)
  • Any OEM Hardware Certification (HP, Dell, Lenovo, etc.)

For More Info:

Position: Field Desktop Service Engineer

Opening: 5

Location: Erode

Address: Ascent E-digit Solutions Pvt Ltd., 176/1 Hindu Nagar, Perundurai Road, Thindal Post, Palayapalayam, Erode – 638012.

Map: https://maps.app.goo.gl/kwAbfYJC7matfWCB8

Contact: 97900 99019

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • Do you have bike ?

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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