Walk-in Drive For Customer Support Email Process _ SMFG India Porur

Job Description

Walk-in Drive for Customer Support Email Process at SMFG India Credit SMFG India Credit is hosting a walk-in recruitment drive for the Customer Relationship Officer (Email Process) position! We are a leading financial services provider and part of the globally recognized Sumitomo Mitsui Financial Group (SMFG). If you have experience in handling customer queries via email, this is your opportunity to join a dynamic team. Date: 23rd May 2025 Time: 11:00 AM to 3:00 PM Job Location: Chennai, Porur Office Timing: 9:30 AM to 6:30 PM Interview Venue: SMFG India Credit Co. Ltd., Commerzone IT Park, Tower B, 1st Floor, Mount Poonamallee Road, Porur, Chennai, Tamil Nadu - 600116 To access the venue, kindly contact Ms. Gayathri Anand at 7304964190 upon arrival for your gate pass. Eligibility: Experienced candidates in handling customer queries via email Must have managed 50+ emails daily Age: 30 years & below Please attend the interview only if you have relevant experience in handling customer queries via email, managing 50+ emails on a daily basis. Job Responsibilities: Respond professionally and efficiently to customer emails Handle inquiries, requests, and complaints with a solution-oriented approach Ensure clear communication to prevent repeat queries Maintain accurate CRM tagging of customer interactions Build trust and strong customer relationships through effective communication Qualifications: Strong written and verbal communication skills Ability to multitask and manage time effectively Bachelor's degree preferred (any stream) 1-2 years of experience in customer service (email support/semi-voice/non-voice) Next Steps: Walk in with a copy of your updated resume Arrive 10-15 minutes before your scheduled time for a smooth check-in process Join Us! Be part of SMFG India Credit, a trusted financial institution with a pan-India presence, serving millions of customers. If you are passionate about customer service and eager to grow in a dynamic environment, we welcome you to attend the walk-in drive! To access the venue, kindly contact Ms. Gayathri Anand at 7304964190 upon arrival for your gate pass.