Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Profile Brief Email ticketing process Research role will also be involved Good knowledge of real estate business Customer handling exp. 5 days working Day shift Job Description: To reply on emails sent by Sales team after completing the task mentioned on the email. Carry out primary research to acquire information about real estate projects PAN India Collect and validate the content of the projects through online research and calls/email Craft and proofread the content on project pages on the portal Coordinate with clients (internal / external) through emails and chat to authenticate project information Engage with brokers / builders / owners for in-depth information on real estate projects Ensure process adherence to critical SLAs, TATs and SOPs of process Required Skills: Clear understanding of quality check process Excellent verbal and written communication skills Comfort with an extensive calling process Knowledge of various online property portals Customer handling experience
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