Waiter/Waitress

You will be responsible for offering the highest level of personalized service to guests at all times. In case of guest complaints or issues without an immediate solution, it is crucial to report them to supervisors and ensure follow-up with guests. Awareness of hotel activities and providing proper handover of pending points for the next shifts is necessary. Your duties include providing courteous, professional, efficient, and flexible service, following opening and closing procedures, monitoring operating supplies to reduce wastage, handling services and products, and having the ability to recommend Food & Beverage combinations, upsell, and cross-sell. Maintaining high grooming and hygiene standards, fostering good relationships with colleagues and other departments, and offering full support to supervisors and the team are essential aspects of the role. You will be responsible for hosting and serving guests to ensure an exceptional dining experience, creating lasting memories, and building relationships. Bringing restaurant concepts to life with personal flair and style in guest interactions is a key part of the position. Ideally, you should have a relevant degree or diploma in Hospitality or Tourism management and a minimum of 2 years of work experience in hotel operations. Good customer service, communication, and interpersonal skills are necessary for this role.,