Posted:2 days ago|
Platform:
Work from Office
Full Time
Dear,
I hope this message finds you well.
* ITIL v3 Foundation preferred
* Ability to work in a team environment.
* Proficiency in hardware, software and/or operating systems environments.
* Strong technical aptitude.
* Knowledge of the technical aspects of hardware/software subject matter.
* Customer Service skill.
* Problem solving skills.
* Organizational skills.
* Participate in 24x7x365 shift coverage
* Leads end-to-end service delivery to meet contract specs and customer needs. Builds strong client relationships, manages escalations, and identifies growth opportunities. Coordinates technical teams, tracks performance, and drives continuous improvement.
Norwin Technologies
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