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5.0 - 10.0 years

3 - 7 Lacs

Gurugram

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AHEAD is searching for a Virtualization & Compute Engineer to be a part of our Managed Services team. Candidates will be primarily responsible for the overall health and maintenance of virtualization and compute products in our managed services customer environments. Candidates will serve as a valued member of the Managed Services Virtualization team, providing tier2level support for virtualization technologies. The ideal candidate should be eager to learn, customer focused, an effective communicator, self-initiating and able to perform most tasks without direct oversight. Roles and Responsibilities Provide enterprise-level operational support for incidents, problem, and change management activities Investigate and triage technical events and requests needing additional resources Intelligently escalate issues to level 3 engineering Work across technical teams to troubleshoot complex infrastructure issues Work with vendors to resolve virtualization and compute issues Plan and perform maintenance activities Create and maintain detailed documentation Ensure that clients' infrastructure is healthy, stable, documented, and configured with accepted technical best practices Communicate with customers and internal teams with transparency Participate in on-call rotation Complete training and certification as assigned to further skills and knowledge Qualifications Bachelor's degree or equivalent in Information Systems or related field (Unique education, specialized experience, skills, knowledge, training, or certification may be substituted) 5+ yrs of experience with Virtualization technologies Experience with VMware vSphere/VVF required Experience with Nutanix AHV preferred Experience with Microsoft Hyper-V preferred 5+ yrs of experience with operational administration of IT systems 5+yrs of experience with performance monitoring tools (LogicMonitor, Elastic, etc.) 5+ yrs of experience with an enterprise ITSM system. ServiceNow preferred Experience with Cisco UCS and Dell hardware systems required Familiarity with Dell PowerFlex/PowerStore/VxRail preferred Operating System skills with Windows and Linux preferred Understanding of PowerShell and PowerCLI. Ability to create and utilize scripts preferred Managed services or consulting experience preferred VMware Certified Professional certification required ITILv4 certification preferred Soft Skills: Technical troubleshooting and problem-solving capabilities Approach projects and problems with a security first mindset Superior customer service and training skills Possess a strong sense of urgency and ability to set priorities Ability to work without direct supervision Team-oriented collaborator willing to share knowledge and experience Solid communicator with the ability to provide professional documentation Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Ability to effectively interact with all levels of business via phone, written communication, and in person Skilled in achieving results in a customer centric environment Self-motivated, able to work in a fast-paced environment

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6.0 - 11.0 years

3 - 7 Lacs

Chennai

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Role Summary: Designs and implements technical solutions for protecting the confidentiality, integrity and availability of sensitive information. Provides technical evaluations of client systems and assists with making security improvements. Provides technical support in the areas of vulnerability assessment, risk assessment, network security and security implementation. Conducts testing and audit log reviews to evaluate the effectiveness of current security measures. Conducts security product evaluations, and recommends products, technologies and upgrades to improve the client"™s security posture. Responsibilities : Customizes, validates, administers and supports a variety of enterprise wide information security platforms, systems, frameworks and applications, based on requirements provided by management; Develops implementation plans related to information security for systems, tools, platforms, and frameworks. Conducts security assessments of systems, tools, platforms, policies, procedures and frameworks. Creates designs and diagrams related to information security for systems, tools, platforms, and frameworks. Develops standard operating procedures for information security related to systems, tools, platforms, and frameworks. Leads audits and reviews designs for information security issues. Validates vulnerabilities identified during security testing, audits, and assessments, while reviewing for false positives. Understands large scale multi-tenant software products supporting multiple government agencies. Understands large scale software integrations of multiple software products. Acts as source for direction, training and guidance for less experienced information security engineers. Works with engineering teams to define and refine information security and systems management policies and settings. Evaluates new and emerging products, technologies and make recommendations to leadership concerning introduction of new technologies. Required Skills > 6 years of information security experience for state and/or federal agencies required. > 6 years of leading information security assessments, policy development, framework implementation, and tool implementation. Must have knowledge of one or more of the following productsBroadcom Identity Manager, Identity Suite and Single Sign On. Preferred Skills Undergraduate degree Certification from Information Security Program (CISM, CompTIA, GSEC, CISSP, etc.) Preferred. Preferred knowledge of one or more of the following productsDell Nutanix, Dell VxRail, VMware ESXi/vCenter/NSX/SRM, Microsoft Windows Server, RedHat Enterprise Linux, MS SQL Server, Nagios, NewRelic APM/Infrastructure/Browser, Octopus Deploy, Puppet, Splunk, Veracode.

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4.0 - 7.0 years

6 - 9 Lacs

Mumbai

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Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft CertifiedAzure Administrator Associate AWS CertifiedSolutions Architect Associate Veeam Certified Engineer VMware certified ProfessionalData Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties.

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6.0 - 10.0 years

6 - 10 Lacs

Bengaluru / Bangalore, Karnataka, India

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About The Role We are seeking a skilled Infrastructure Support Engineer to join our team. The ideal candidate will have a strong background in managing and supporting on-premises infrastructure, specifically ESXi and VxRail systems, as well as experience with AWS cloud environments. This role requires a proactive approach to system monitoring, troubleshooting, and maintenance, ensuring optimal performance and reliability of our infrastructure. Key Responsibilities: On-Premises Support Manage and support VMware ESXi environments using vSphere, including installation, configuration, and troubleshooting. Install VMware ESXi hypervisors on physical servers. Configure networking, storage, and resource pools for optimal performance. Set up and manage vCenter Server for centralized management of ESXi hosts. Diagnose and resolve issues related to ESXi host performance, connectivity, and VM operation. Use VMware logs and diagnostic tools to identify problems and implement corrective actions. Perform regular health checks and maintenance to ensure optimal performance. Set up monitoring tools to track performance metrics of VMs and hosts, including CPU, memory, disk I/O, and network usage. Identify bottlenecks and inefficiencies in the infrastructure and take corrective action. Generate reports on system performance for management review. Design and implement backup strategies using VMware vSphere Data Protection or third-party solutions (e.g., Veeam, Commvault). Schedule regular backups of VMs and critical data to ensure data integrity and recoverability. Test backup and restoration processes periodically to verify effectiveness. Will be involved in L1 support on rotation Primary Skills AWS Support: Assist in the design, deployment, and management of AWS infrastructure. Monitor AWS resources, ensuring performance, cost-efficiency, and compliance with best practices. Troubleshoot issues related to AWS services (EC2, S3, RDS, etc.) and provide solutions. Collaborate with development teams to support application deployments in AWS environments. Qualifications: - Bachelor's degree in Computer Science or related field. - 5+ years of experience in infrastructure support, specializing in VMware (ESXi), vSphere, and VxRail. - Proven expertise in Linux administration. - Proficient in memory, disk, and CPU monitoring and management. - In-depth understanding of SAN, NFS, NAS. - Thorough knowledge of AWS services (Security/IAM) and architecture. - Skilled in scripting and automation tools (PowerShell, Python, AWS CLI). - Hands-on experience with containerization concepts. - Kubernetes, AWS EKS experience required. - Familiarity with networking concepts, security protocols, and best practices. - Windows administration preferred - Redhat VM / Nutanix Virtualization preferred - Strong problem-solving abilities and ability to work under pressure. - Excellent communication skills and collaborative mindset.

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4.0 - 9.0 years

2 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

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Experience on RedHat 5,6 &7 system administration, installation and configuration. (Must) Linux administration and trouble shooting. Knowledge on Kernel Patching, OS upgrade, Primary Skill - SAP BASIS Secondary Skill - SAP HANA Experience of upgrading system drivers on physical servers and installation of VMWare tools on virtual servers. Experience on installation of patches and troubleshooting. Hands on experience on troubleshooting windows performance issues. Experience on installation of basic software on severs. Troubleshooting hardware issues on servers and printers. Having knowledge of ILO and DRAC. Candidate should have knowledge of windows backup and restoration. Experience on installing print queues. Troubleshooting network issues at OS level. Candidate should have basic knowledge of VMWare management tasks. Experience on installing Windows 2008 & above servers. Inplace upgrades of windows OS Virtualisation infra deployment; decommissioning and migration. Working on day to day technical issues and resolving them. Generating and providing reports using standard tools as and when required. Handling patchsoftware installation uninstallation issues. Installing VMware Tools for Virtual machines and upgrading VM hardware version. Managing vMotion; Storage vMotion. Keeping track of regular scheduled backups and troubleshoot whenever required. Basic troubleshooting of OS from task manager or event logs. vcenter and Esxi deployment and configuration. vSphere troubleshooting. VXrail Deployment; Administration and management.

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7.0 - 9.0 years

9 - 11 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Edge Computing Good to have skills : Machine Learning, Python (Programming Language) Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Edge Computing, and utilizing your skills in Machine Learning, Embedded Linux App Development, and Python programming language. Key Responsibilities :1) Should be Proficient in Embedded technologies (Linux, C/C++, Python) for Edge computing.2) Must have Advanced AI/ML development for Edge. 3) Should have Expertise in Docker, Container Orchestration, IoT Hub integration, and architecting solutions for major cloud IoT platforms (Azure, AWS, Google) for Edge. Technical Experience :1) Should have worked on Workload design and development proficiency for HCI (Azure Stack HCI, Dell VxRail).2) Must have Expertise in application performance tuning across CPU, GPU, VPU etc.3) Hands-on experience with various Edge computing hardware (NVIDIA Jetson, Intel NUC, etc) and specialized knowledge in Neural Network Layer optimization. Additional Information: The candidate should have a minimum of 7.5 years of experience in Edge Computing. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Bengaluru office. Qualifications BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI

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8.0 - 10.0 years

16 - 20 Lacs

Pune

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Responsible for the overall Operation of VMware ESXi 6.x, 7.x , Vcenter 7.x and HCI Systems (Nutanix, VxRail, Powerflex). and Windows server 2003,2008,2012,2016,2019, 2022 based systems Extensive troubleshooting skills on Windows OS related issues and performance issues Good knowledge on Active Directory, DNS, DHCP, IIS, Terminal services and Microsoft Windows Failover Cluster Hands on experience administering HP C 7000 chassis, rack and blade server generation 1 to latest. Experience with Monitors daily operation of Windows servers (e.g. space usage, CPU, memory) Recommend and install software upgrades, patches, and firmware upgrades as needed for hardware software as well as OS. Works closely with Engineering team, network team, storage team, application teams and business owners to provide assistance, support, and trouble shooting. Monitors systems performance issues and addresses problems in a prompt and efficient manner Evaluate current environment and recommend future technical direction to enhance Install, configure and maintain Disaster recovery solution. Experience with Blade Logic, Ansible, ServiceNow, Big Panda will be added advantage Knowledge on Nutanix will be an added advantage. Knowledge on VxRail, Powerflex will be an added advantage. Certifications : MCITP/MCSE VmWare Certified Professional Mandatory Skills: Vmware Cloud Foundation.

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7.0 - 12.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Edge Computing Good to have skills : Python (Programming Language), Machine Learning, Embedded Linux App Development Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Edge Computing, and utilizing your skills in Machine Learning, Embedded Linux App Development, and Python programming language. Key Responsibilities :1) Should be Proficient in Embedded technologies (Linux, C/C++, Python) for Edge computing.2) Must have Advanced AI/ML development for Edge. 3) Should have Expertise in Docker, Container Orchestration, IoT Hub integration, and architecting solutions for major cloud IoT platforms (Azure, AWS, Google) for Edge. Technical Experience :1) Should have worked on Workload design and development proficiency for HCI (Azure Stack HCI, Dell VxRail).2) Must have Expertise in application performance tuning across CPU, GPU, VPU etc.3) Hands-on experience with various Edge computing hardware (NVIDIA Jetson, Intel NUC, etc) and specialized knowledge in Neural Network Layer optimization. Additional Information: The candidate should have a minimum of 7.5 years of experience in Edge Computing. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Bengaluru office. Qualification BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI

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5.0 - 10.0 years

8 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Edge Computing Good to have skills : Embedded Linux App Development, Machine Learning Minimum 5 year(s) of experience is required Educational Qualification : BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Edge Computing, and utilizing your skills in Embedded Linux App Development and Machine Learning to deliver impactful solutions. Key Responsibilities :1) Should be Proficient in Embedded technologies (Linux, C/C++, Python) for Edge computing.2) Must have Advanced AI/ML development for Edge.3) Must have Expertise in Docker, Container Orchestration, IoT Hub integration, and architecting solutions for major cloud IoT platforms (Azure, AWS, Google) for Edge. Technical Experience :1) Should have worked on Workload design and development proficiency for HCI (Azure Stack HCI, Dell VxRail).2) Must have Expertise in application performance tuning across CPU, GPU, VPU etc.3) Hands-on experience with various Edge computing hardware (NVIDIA Jetson, Intel NUC, etc) and specialized knowledge in Neural Network Layer optimization. Additional Information: The candidate should have a minimum of 5 years of experience in Edge Computing. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI

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7.0 - 11.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Edge Computing Good to have skills : Python (Programming Language), Machine Learning, Embedded Linux App Development Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Edge Computing, and utilizing your skills in Machine Learning, Embedded Linux App Development, and Python programming language. Key Responsibilities :1) Should be Proficient in Embedded technologies (Linux, C/C++, Python) for Edge computing.2) Must have Advanced AI/ML development for Edge. 3) Should have Expertise in Docker, Container Orchestration, IoT Hub integration, and architecting solutions for major cloud IoT platforms (Azure, AWS, Google) for Edge. Technical Experience :1) Should have worked on Workload design and development proficiency for HCI (Azure Stack HCI, Dell VxRail).2) Must have Expertise in application performance tuning across CPU, GPU, VPU etc.3) Hands-on experience with various Edge computing hardware (NVIDIA Jetson, Intel NUC, etc) and specialized knowledge in Neural Network Layer optimization. Additional Information: The candidate should have a minimum of 7.5 years of experience in Edge Computing. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Bengaluru office. Qualification BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI

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2.0 - 6.0 years

4 - 8 Lacs

Chennai

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The Vmware Administration/ Dell Vxrail role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Vmware Administration/ Dell Vxrail domain.

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2.0 - 6.0 years

4 - 8 Lacs

Kolkata

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The Vmware Administration/ Dell Vxrail role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Vmware Administration/ Dell Vxrail domain.

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3.0 - 5.0 years

4 - 8 Lacs

Chennai

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Mnadatory skills :: VMware, enterprise architecture, Virtualisation, Cloud computing, ITIL, hyper converged platform / storage, including Pure Storage Arrays and working knowledge of Dell vXRail, vSAN, Metro clusters. Experience required is minimum 4 years Rates including mark up - 100K/M - 110 K/ Location Chennai Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: VMware Server Admin. Experience3-5 Years.

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6 - 10 years

17 - 20 Lacs

Gurgaon

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The AHEAD Modern Datacenter Specialist Solutions Engineer (SSE) will be focused on Datacenter technologies, including storage (block & file), compute, virtualization, and data protection . The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities: Active participation in the AHEAD Modern Datacenter SSE team, advisory and delivery teams. Working with the AHEAD partner management team and directly with selected strategic vendors to maintain technical and sales relationships. Be a thought leader within the Solutions Engineering organization, responsible for designing, architecting, and at times consulting for AHEAD clients. Build skills, relationships, and industry credibility across many segments to drive product, services, and consulting sales. Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements. Develop relationships with other Modern Datacenter SSE team members, leaders, and partners in support of sales objectives. Strategize and execute technical sales calls. Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately. Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding. Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management. Participate in the mentorship of entry-level team members. Possess strong, detailed product/technology/industry knowledge. Knowledge of job-associated software and applications. Qualifications: Expertise in Storage (Block & File), Compute, and Virtualization/VMware Cloud Foundation (VCF). Data Protection experience with Dell, Rubrik, Commvault, etc. Familiarity with Cisco UCS, Dell MX, PowerScale, PowerFlex and hyperconverged compute platforms (VxRail, Nutanix, Azure Stack HCI, OpenShift-V). Understanding of Datacenter automation tools like Ansible. Basic knowledge of cloud platforms like AWS and Azure. VMware and Virtualization technology expertise. Vendor experience with Dell, NetApp, Vast Data, Cisco, etc. Professional communication, presentation, analytical, and problem-solving skills Experience working as a technical lead in a pre-sales or sales campaign. Ability to work under critical conditions and influence others to achieve results. Strong interpersonal skills with excellent presentation skills. Must be independent, self-motivated, a self-starter, and possess a good working attitude. Able to work well within a team and partner environment. Customer-focused and results-driven. Other Skills: Innovation Mindset : Ability to identify and leverage emerging Datacenter technologies to drive innovative solutions that meet evolving client needs. Automation Expertise : Advanced understanding of automation frameworks and scripting to optimize Datacenter operations and reduce manual effort. Problem Solving: Strong analytical skills with a focus on troubleshooting complex Datacenter environments, including storage, compute, and networking issues. Consultative Approach: Ability to engage with clients as a trusted advisor, guiding them through the decision-making process with clear, strategic recommendations. Collaboration Skills: Proven track record of working effectively across teams, including sales, engineering, and vendor partners, to deliver cohesive solutions. Continuous Learning : Commitment to staying updated on the latest industry trends, certifications, and best practices related to Datacenter technologies. Security Awareness: Knowledge of Datacenter security best practices, ensuring that proposed solutions adhere to compliance and regulatory standards.

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6 - 10 years

3 - 7 Lacs

Pune, Bengaluru

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About The Role We are seeking a skilled Infrastructure Support Engineer to join our team. The ideal candidate will have a strong background in managing and supporting on-premises infrastructure, specifically ESXi and VxRail systems, as well as experience with AWS cloud environments. This role requires a proactive approach to system monitoring, troubleshooting, and maintenance, ensuring optimal performance and reliability of our infrastructure. Key Responsibilities: On-Premises Support Manage and support VMware ESXi environments using vSphere, including installation, configuration, and troubleshooting. Install VMware ESXi hypervisors on physical servers. Configure networking, storage, and resource pools for optimal performance. Set up and manage vCenter Server for centralized management of ESXi hosts. Diagnose and resolve issues related to ESXi host performance, connectivity, and VM operation. Use VMware logs and diagnostic tools to identify problems and implement corrective actions. Perform regular health checks and maintenance to ensure optimal performance. Set up monitoring tools to track performance metrics of VMs and hosts, including CPU, memory, disk I/O, and network usage. Identify bottlenecks and inefficiencies in the infrastructure and take corrective action. Generate reports on system performance for management review. Design and implement backup strategies using VMware vSphere Data Protection or third-party solutions (e.g., Veeam, Commvault). Schedule regular backups of VMs and critical data to ensure data integrity and recoverability. Test backup and restoration processes periodically to verify effectiveness. Will be involved in L1 support on rotation Primary Skills AWS Support: Assist in the design, deployment, and management of AWS infrastructure. Monitor AWS resources, ensuring performance, cost-efficiency, and compliance with best practices. Troubleshoot issues related to AWS services (EC2, S3, RDS, etc.) and provide solutions. Collaborate with development teams to support application deployments in AWS environments. Qualifications: - Bachelor's degree in Computer Science or related field. - 5+ years of experience in infrastructure support, specializing in VMware (ESXi), vSphere, and VxRail. - Proven expertise in Linux administration. - Proficient in memory, disk, and CPU monitoring and management. - In-depth understanding of SAN, NFS, NAS. - Thorough knowledge of AWS services (Security/IAM) and architecture. - Skilled in scripting and automation tools (PowerShell, Python, AWS CLI). - Hands-on experience with containerization concepts. - Kubernetes, AWS EKS experience required. - Familiarity with networking concepts, security protocols, and best practices. - Windows administration preferred - Redhat VM / Nutanix Virtualization preferred - Strong problem-solving abilities and ability to work under pressure. - Excellent communication skills and collaborative mindset.

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3 - 6 years

7 - 11 Lacs

Maharashtra

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Description Skills and Competencies Deep expertise in VMware vSphere ESXi and vCenter Server Extensive handson experience with Dell EMC VxRail including deployment configuration and management Strong knowledge of virtual networking storage and security configurations Deep expertise in Windows Server operating systems 2012 2016 2019 2022 Advanced knowledge of Active Directory DNS DHCP and Group Policy management Strong experience with backup and recovery solutions Excellent problemsolving and analytical skills Strong scripting skills with PowerShell and other automation tools Effective communication and interpersonal skills Ability to lead projects and work independently in a fastpaced environment Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills VMware;Dell EMC VxRail;VMware vSphere;VMware Vsphere Hypervisor;vMware vCenter Languages RequiredENGLISH Role Rarity To Be Defined

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13 - 15 years

27 - 30 Lacs

Chennai, Delhi NCR, Hyderabad

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Dear Candidate, We are seeking a skilled Enterprise Support Specialist to join our team. The ideal candidate will be responsible for providing high-quality technical support to enterprise clients, ensuring their systems run smoothly and efficiently. You will be the primary point of contact for resolving technical issues, implementing solutions, and offering ongoing assistance to help our clients achieve their business objectives. Role & Responsibilities: Technical Support : Provide troubleshooting and technical support for enterprise clients, diagnosing and resolving issues related to software, hardware, and networking. Incident & Problem Management : Manage incidents, problems, and service requests, ensuring timely resolution in line with SLAs (Service Level Agreements). System Monitoring : Monitor client systems to ensure smooth operation, identifying potential issues before they impact business processes. Client Communication : Act as the primary liaison between clients and internal teams, communicating technical issues, updates, and solutions effectively. Documentation & Reporting : Maintain detailed records of support activities, including issues, resolutions, and system changes. Provide regular reports on system performance and incidents. System Updates & Configuration : Assist in the deployment, configuration, and maintenance of enterprise software solutions, ensuring they meet client needs. Collaboration with Internal Teams : Work closely with development, operations, and product teams to address client concerns and escalate issues when necessary. Required Skills & Qualifications: Technical Support Expertise : Proven experience in enterprise-level technical support, troubleshooting software, hardware, and network-related issues. Systems & Networking Knowledge : Strong understanding of enterprise IT infrastructure, including server management, cloud solutions, networking, and system configurations. Ticketing Systems : Experience with issue tracking and ticketing systems like JIRA , ServiceNow , or Zendesk . Client-Focused : Strong customer service skills, with a focus on providing exceptional support to enterprise clients. Problem-Solving : Excellent analytical and troubleshooting skills to resolve complex technical issues quickly and efficiently. Documentation & Reporting : Strong documentation skills, with the ability to create clear reports and guides for both clients and internal teams. Software Solutions : Familiarity with enterprise software and systems such as ERP , CRM , database management systems , and cloud platforms . Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

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5 - 10 years

5 - 8 Lacs

Bengaluru

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Job Title Vblock and Vxrail Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Configure Vblock switches and network configurations experience. Vblock upgradation from old environment to latest environment. Collaborate with solution architects to design Vblock and VxRail solutions that meet business and technical requirements. Develop detailed infrastructure designs, considering scalability, resilience, performance, and security aspects. Deploy, configure, and integrate Vblock and VxRail systems within the existing IT environment. Ensure proper installation and configuration of hardware, software, and networking components. Monitor the health, performance, and availability of Vblock and VxRail systems. Proactively identify and resolve issues, applying updates, patches, and fixes as needed. Provide advanced troubleshooting and technical support for Vblock and VxRail-related incidents. Collaborate with cross-functional teams to resolve complex technical issues. Implement security best practices to safeguard Vblock and VxRail environments. Preferred Skills: Technology->Converged Infrastructure->VCE vBlock Educational Requirements Master Of Engineering,MBA,Bachelor Of Science,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

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3 - 8 years

5 - 10 Lacs

Coimbatore

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary : Plan and implement medium to high risk changes on high profile production Vmware systems Analyze and assess the impact and risk of low to medium risk changes on high profile production Vmware systems. Resolve difficult/complex incidents affecting the operation/availability of high profile production Vms & ESX/ESXi. Basic knowledge of Linux commands to analyze Memory, CPU, Disk, Network and Vmware owned processes. Patch-upgrade-Vmtools install. Manage and Support virtual infra along with vendors & clients. Roles & Responsibilities: Plan and implement medium to high risk changes on high profile production Vmware systems Analyze and assess the impact and risk of low to medium risk changes on high profile production Vmware systems. Resolve difficult/complex incidents affecting the operation/availability of high profile production Vms & ESX/ESXi. Basic knowledge of Linux commands to analyze Memory, CPU, Disk, Network and Vmware owned processes. Patch-upgrade-Vmtools install. Manage and Support virtual infra along with vendors & clients. Resource allocation / modification of VMs. Vulnablity remidiations. Managing Dell VRTX. Good to have knowledge on CloudLink/KMS. Manage data recovery (physical / user data). Analyze system performance indicators and recommend improvement actions through OEM Review the problem management register and implement actions. Co-ordinate with vendor for urgent support needs through support-channels like metalink. Make pro-active suggestions for service improvements. Should contribute on Automation activities. Need have understanding vXRAIL-vROPS. Must have knowledge on migrations. Must have knowledge on SRM. Must have knowledge on permissions. Must have knowledge on solving backup failure issues. Professional & Technical Skills: Proficient knowledge in Virtual Infrastructure Performing ESXi upgradation/vCenter patching. DR expericence via SRM. Must have knowledge on migrations. Must have knowledge on SRM. Must have knowledge on permissions. Must have knowledge on solving backup failure issues. Managing Dell VRTX. Problem management. vSphere. Vmware products. Capacity to handle vendor technical troubleshooting calls. Managing physical devices. VMC on AWS. NSX - NSX-T. Additional Information: Good verbal and written communication skills to connect with customers at varying levels of the organization. Ability to operate independently and make decisions with little direct supervision Flexible to work in 24/7 shift Bachelor's degree Preferred to have VMware certification on Virtualization management AWS Associate level certification. Qualifications 15 years full time education

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2 - 7 years

4 - 9 Lacs

Maharashtra

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Description MS - Transition Responsibilities Systems Management Storage Management - File and Block (PowerMax, PowerStore, PowerScale, NetApp) VMware Management and Maintenance Horizon Management and Maintenance Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills VMware;Raima Database Manager;DELL Technologies PowerFlex;Dell EMC VxRail Languages RequiredENGLISH Role Rarity To Be Defined

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7 - 10 years

16 - 25 Lacs

Pune

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Location: Pune Experience: 7-10 Years Budget: 21 LPA (Fixed) Notice Period: 10 Days (Immediate joiners are highly recommended) Position: Server Admin Job Summary: The Server Admin is responsible for managing and maintaining an organisation's virtual infrastructure both VMware & Hyper-V, ensuring optimal performance, scalability, and security, including tasks like creating virtual machines, managing hypervisors, migration and troubleshooting issues. Good working knowledge of VxRail technology and related storage administration. Good hands-on experience with Linux OS. Managing and monitoring the network and coordinating with the global network team. Relationships: Reports to: IT Manager. Core Responsibilities: Virtual Infrastructure Management: Deploy, configure, and manage virtual machines (VMs) and virtual desktops. Manage and maintain virtualization platforms like VMware vSphere and Microsoft Hyper-V. Ensure high availability, performance, and security of virtualized environments. Performance Monitoring and Optimization: Monitor the performance of virtualized systems and identify areas for optimization. Troubleshoot and resolve performance issues, ensuring smooth operation of virtualized applications and services. Resource Management: Allocate and manage virtual resources (CPU, memory, storage) to meet the needs of virtual machines. Optimize resource utilization to maximize efficiency and minimize costs. Backup and Disaster Recovery: Implement and manage backup and disaster recovery solutions for virtualized environments. Ensure that virtual machines and data are protected against data loss and downtime. Security: Implement and enforce security policies and procedures for virtualized environments. Monitor and respond to security threats and vulnerabilities. Documentation and Automation: Maintain detailed documentation of virtualized infrastructure and processes. Develop and implement automation scripts to streamline tasks and improve efficiency. Collaboration: Work with other IT teams (e.g., network, storage, security) to ensure smooth operation of the overall IT infrastructure. Provide technical guidance to other IT personnel. Technology: Microsoft Servers, Hyper-V and VMware. must have. Understand Cloud Platforms and cybersecurity. VxRail Technology (hyper-converged system with VMware Cloud Foundation SDDC Manager)- must have Dell EMC Isilon Storage Management – must have Linux OS – must have Previous Experience and Competencies : Bachelor’s degree in IT-related discipline Strong computer literacy with aptitude and readiness for multidiscipline training 5 – 10 years seniority (Senior and Hands-on) Preferred Certifications Windows Servers & VMware administration. Interest in designing, analysing and troubleshooting large-scale distributed systems. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to debug and optimize code and automate routine tasks. Good to have: Cloud technology (GCP / Azure / AWS). Behavior: Fosters and maintains excellent internal, client and third-party relationships Possesses a high degree of initiative Adaptable and willing to learn new technologies; keeps abreast of key developments in relevant technologies Able to work under pressure Excellent oral, and written communication, and interpersonal skills Practices effective listening techniques Able to work independently or as part of a team Effectively analyses and solves problems with attention to the root cause

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7 - 11 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Edge Computing Good to have skills : Python (Programming Language), Machine Learning, Embedded Linux App Development Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Edge Computing, and utilizing your skills in Machine Learning, Embedded Linux App Development, and Python programming language. Key Responsibilities :1) Should be Proficient in Embedded technologies (Linux, C/C++, Python) for Edge computing.2) Must have Advanced AI/ML development for Edge. 3) Should have Expertise in Docker, Container Orchestration, IoT Hub integration, and architecting solutions for major cloud IoT platforms (Azure, AWS, Google) for Edge. Technical Experience :1) Should have worked on Workload design and development proficiency for HCI (Azure Stack HCI, Dell VxRail).2) Must have Expertise in application performance tuning across CPU, GPU, VPU etc.3) Hands-on experience with various Edge computing hardware (NVIDIA Jetson, Intel NUC, etc) and specialized knowledge in Neural Network Layer optimization. Additional Information: The candidate should have a minimum of 7.5 years of experience in Edge Computing. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Bengaluru office. Qualification BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI

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4 - 9 years

5 - 13 Lacs

Pune

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Position: Senior Delivery(vxrail) Location: Pune Required Skills: VxRail, VCF, PowerMax, NSX-T, Dell Switches Regards, Jyothi Jyothimr@norwintechnologies.com

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3 - 5 years

10 - 14 Lacs

Bengaluru

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Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Must have skills:Hyper-V, Windows Server Administration Good to have skills:VMWare vSphere, Hardware Management (Cisco UCS, Dell etc), Hyperconverged Infrastructure (VXRail, Nutanix etc).Roles and responsibility:(CL10 Required 6-7 years relevant experience)Candidates should be able to provide Frontline technical assistance and support related to Hyper-V and VMware infrastructure issue's, primary goal is to ensure the smooth operation and maintenance of Hyper-V and VMware environments, addressing user queries, troubleshooting problems, and escalating issues as necessary to higher-level support teams. Candidates should have Strong understanding of Windows Server operating systems (Windows server 2016,2019 & 2022). Proficiency in Hyper-V, Hyper-V Manager, Clustering and Smart Center Virtual Machine Manager (SCVMM). Familiarity with networking concepts, protocols, and troubleshooting techniques. Working experience with server hardware and understanding of Storage & Backup solutions. Candidate should have experience of server builds, health checks & regular maintenance activities. Hands on Experience to perform Windows and VMware Patching and upgrades. Hands on Experience to maintain and Manage Hardware lifecycle activities. Required good problem-solving skills and ability to handle any situation. Candidate should work with vendors as per requirement. Candidate should have work experience of incident, change mgmt and problem mgmt tasks. Identify the repeated tasks and ability to automate. Prepare regular KT plan for juniors to improve their quality of work Identify the Server monitoring gaps and minimize the incidents proactively. Ability to participate in Major incident activities Qualifications 15 years full time education

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7 - 9 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Edge Computing Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Edge Computing, and utilizing your skills in Machine Learning, Embedded Linux App Development, and Python programming language. Key Responsibilities :1) Should be Proficient in Embedded technologies (Linux, C/C++, Python) for Edge computing.2) Must have Advanced AI/ML development for Edge. 3) Should have Expertise in Docker, Container Orchestration, IoT Hub integration, and architecting solutions for major cloud IoT platforms (Azure, AWS, Google) for Edge. Technical Experience :1) Should have worked on Workload design and development proficiency for HCI (Azure Stack HCI, Dell VxRail).2) Must have Expertise in application performance tuning across CPU, GPU, VPU etc.3) Hands-on experience with various Edge computing hardware (NVIDIA Jetson, Intel NUC, etc) and specialized knowledge in Neural Network Layer optimization. Additional Information: The candidate should have a minimum of 7.5 years of experience in Edge Computing. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Bengaluru office. Qualifications BE BTech in MLAI Or BE BTech in any stream Post Graduation in MLAI

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