VP - IT and Product Development

Role & responsibilities

As a V P, you will play a pivotal role in leading and managing a team of 20 professionals, Streamlining the daily operations of the India technology team and collaborating with the US counterparts to ensure the successful fulfillment of overarching objectives in product development and information technology. This encompasses tasks such as managing networking, infrastructure, cloud services, security measures, end-user support, and other technology-related activities.

Key Responsibilities

Establishing an internal team comprising developers, analysts, and QA specialists for the purpose of advancing the development of the India team Connect and associated product suite.

Objectives include minimizing operational expenses, enhancing operational efficiency, accelerating time-to-market, elevating product quality, and boosting team productivity.

Overseeing the management, administration, and patching of servers and end-user devices to ensure optimal performance.

Managing Azure and AWS cloud platforms to support the technological infrastructure.

Handling database administration responsibilities to maintain data integrity and accessibility.

Building and operating an internal helpdesk for end-user support, focusing on addressing queries and technical issues promptly.

Ensuring alignment of systems with business requirements to enhance overall functionality and effectiveness.

Preferred candidate profile

Bachelors / masters degree in computer science/management information systems or relevant field is required.

MBA preferred.

Total of 18+, out of which minimum of 10+ years experience in leading application development teams and infrastructure/support teams.

Agile/Scrum expertise is required.

Must be a hands-on manager who has a deep technical knowledge of software development. It will be important that this individual be able to operate in detail with the team but also be able to work at a strategic level with the technology leadership team.

Strong communicator with analytical and problem solving/conflict resolution skills, with an ability to handle multiple priorities. Excellent project management and organizational skills

Strong interpersonal, presentation, and negotiating skills to quickly establish rapport and credibility at all levels within an organization in US and India.

Thorough knowledge of computer hardware, infrastructure, networking, and software development.

Experience in change management, risk management, quality management, and financial management of business projects and programs.

Experience in managing a team of internal and external resources working in a matrix organization.