VP, Digital transformation

You are a dynamic and highly experienced Digital Experience & Customer Engagement Leader responsible for driving end-to-end digital transformation programs across global B2B and B2C platforms. Your strategic leadership will focus on delivering exceptional customer experiences through innovative architectures, modern commerce technologies, and a strong command of agile delivery models. Your role involves providing technical and delivery leadership across global programs, collaborating with cross-functional stakeholders to shape digital strategy, lead engineering excellence, and scale high-performance teams. You will lead the end-to-end delivery of high-impact digital transformation programs using platforms such as Salesforce Commerce Cloud, SAP CX, Adobe Commerce, and Shopify. Driving architecture and design of modern digital ecosystems using MACH and composable architecture principles will be a key aspect of your responsibilities. Additionally, you will orchestrate large cross-geography teams across India, the US, EMEA, and APAC regions, owning and managing program portfolios with a P&L responsibility exceeding $25M+ annually. Defining and enforcing engineering best practices including Agile/DevSecOps, Accessibility (WCAG), Performance Testing, and CI/CD pipelines will be crucial. Establishing and scaling technical teams, defining capability models, mentoring engineering leads, and ensuring coding standards will also fall under your purview. You will drive customer engagement from pre-sales through execution, building trusted relationships with senior stakeholders, including CIOs/CEOs. Leading solutioning for new business opportunities and proposals, as well as collaborating with cross-functional teams to ensure seamless delivery across experience, content, and commerce layers, will be essential for success. As a qualified candidate, you should have 19+ years of experience in digital transformation, software architecture, and delivery management. Deep hands-on experience with various platforms like Salesforce Commerce, SAP CX, Adobe Commerce (Magento), CommerceTools, Shopify Plus, and other eCommerce and CMS platforms is required. Proven leadership in large-scale digital delivery, managing programs with multi-million dollar budgets and large global teams is essential. A strong understanding of microservices architecture, cloud-native solutions, and API-first design is expected. Expertise in front-end architecture, particularly in frameworks like Vue.js, React/Next.js, and Angular is a must. You should also be experienced in cloud platforms such as AWS (Lambda, EC2, Bedrock) and Azure (IaaS/PaaS) and be AZ-900 Certified. Proven experience in delivering accessibility-compliant web experiences (WCAG 2.0+) is important. Proficiency in project management tools like JIRA, Rally, Azure DevOps, and design tools like Visio is also required for this role.,