Job Title: Ecommerce Analyst Experience: 4+ Years Location: Hebbal, Bengaluru, Work From Office Shift Timings: 3:00 pm - 12:00 am IST Job Description : Have a strong knowledge of the Ecommerce space including customer service, marketing strategies and operational support Monitor, write, and update product content contained on e-Commerce websites. Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use Produce templates that streamline processes and keep these updated Collect, clean, and manage large datasets from multiple sources to ensure accuracy and reliability. Assist in writing/maintaining standards, and best practices for content creation, distribution, maintenance, and new product listings Work with marketing, supply chain and other relevant departments to provide updated content for assigned accounts to be shared across e-Commerce platforms Understand Email Marketing, SEO, Keyword Research, Google Analytics Develop subject matter expertise in assigned product categories and take ownership of daily business administration on Ecommerce Share SEO best practices, pricing policies, media assets, inventory, and/or pre-orders Use Spreadsheets or Excel (pivot tables, VLOOKUPs, etc.) in addition to web analytics to stay organized and monitor changes in product sales and identify opportunities for improvement Ability to multitask and meet deadlines while maintaining attention to detail Work collaboratively with Supply Chain, field Branches, and Customer Care Center on usual or high impact cases and escalation Update/produce templates that streamline processes and keep these updated Other requirements: Highly Proficient in using applications like Word, Excel, and PowerPoint, etc. Attention to detail and able to maintain confidentiality Experience in liaising with multiple stakeholders & changing management Experience in Magento tool and Adobe commerce. Experience: 4+ years Ecommerce experience Strong written and oral communication skills Advanced Excel skills HTML Skills Preferred Ability to work in an ever-changing environment Strong organizational skills are critical to this role Hands-on experience in managing and maintaining Ecommerce content Familiarity with web design and a keen eye to detail Excellent communication and collaboration skills Experience of working with Magento or other ecommerce marketing tools
