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4 Sap Cx Jobs

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19.0 - 23.0 years

0 Lacs

karnataka

On-site

You are a dynamic and highly experienced Digital Experience & Customer Engagement Leader responsible for driving end-to-end digital transformation programs across global B2B and B2C platforms. Your strategic leadership will focus on delivering exceptional customer experiences through innovative architectures, modern commerce technologies, and a strong command of agile delivery models. Your role involves providing technical and delivery leadership across global programs, collaborating with cross-functional stakeholders to shape digital strategy, lead engineering excellence, and scale high-performance teams. You will lead the end-to-end delivery of high-impact digital transformation programs using platforms such as Salesforce Commerce Cloud, SAP CX, Adobe Commerce, and Shopify. Driving architecture and design of modern digital ecosystems using MACH and composable architecture principles will be a key aspect of your responsibilities. Additionally, you will orchestrate large cross-geography teams across India, the US, EMEA, and APAC regions, owning and managing program portfolios with a P&L responsibility exceeding $25M+ annually. Defining and enforcing engineering best practices including Agile/DevSecOps, Accessibility (WCAG), Performance Testing, and CI/CD pipelines will be crucial. Establishing and scaling technical teams, defining capability models, mentoring engineering leads, and ensuring coding standards will also fall under your purview. You will drive customer engagement from pre-sales through execution, building trusted relationships with senior stakeholders, including CIOs/CEOs. Leading solutioning for new business opportunities and proposals, as well as collaborating with cross-functional teams to ensure seamless delivery across experience, content, and commerce layers, will be essential for success. As a qualified candidate, you should have 19+ years of experience in digital transformation, software architecture, and delivery management. Deep hands-on experience with various platforms like Salesforce Commerce, SAP CX, Adobe Commerce (Magento), CommerceTools, Shopify Plus, and other eCommerce and CMS platforms is required. Proven leadership in large-scale digital delivery, managing programs with multi-million dollar budgets and large global teams is essential. A strong understanding of microservices architecture, cloud-native solutions, and API-first design is expected. Expertise in front-end architecture, particularly in frameworks like Vue.js, React/Next.js, and Angular is a must. You should also be experienced in cloud platforms such as AWS (Lambda, EC2, Bedrock) and Azure (IaaS/PaaS) and be AZ-900 Certified. Proven experience in delivering accessibility-compliant web experiences (WCAG 2.0+) is important. Proficiency in project management tools like JIRA, Rally, Azure DevOps, and design tools like Visio is also required for this role.,

Posted 3 days ago

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5.0 - 9.0 years

0 Lacs

jaipur, rajasthan

On-site

The SAP Practice Head will lead and oversee the SAP practice within the organization. You will drive the strategic direction, manage client relationships, and ensure the delivery of high-quality SAP solutions. Your role will require a blend of technical expertise, leadership skills, and business acumen to enhance the growth and effectiveness of the practice. You will be responsible for developing and implementing the vision and strategy for the SAP practice, aligning it with the overall business goals. Leading, mentoring, and developing a high-performing team of SAP consultants and project managers will also be a key part of your role. Building and maintaining strong relationships with key clients, understanding their needs, and ensuring satisfaction with SAP solutions will be crucial. As the SAP Practice Head, you will oversee the delivery of SAP projects, ensuring they are completed on time, within scope, and within budget. Collaboration with the sales team to identify opportunities, prepare proposals, and participate in client presentations will also be part of your responsibilities. Staying updated on industry trends and advancements in SAP technologies to drive innovation within the practice will be essential. Additionally, you will manage resource planning and allocation to ensure the optimal utilization of team members. The ideal candidate should have 10+ years of experience in SAP consulting, with a minimum of 5 years in a leadership role. Experience working with a SAP partner organization and a strong understanding of SAP on RISE, SAP CX, SAP modules, and solutions (e.g., S/4HANA, ECC, BW) are required. The candidate should also have experience in heading and incubating SAP practices, a proven track record of successful project delivery, and client management. Ability to lead cross-functional teams and manage multiple projects simultaneously is crucial for this role.,

Posted 1 month ago

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7.0 - 8.0 years

7 - 8 Lacs

Chennai, Tamil Nadu, India

On-site

SAP CX Business Systems Analyst KLA is seeking a SAP CX Business Systems Analyst to join our IT group. This role is crucial for enabling business growth and productivity through customer service, creativity, and technological excellence. You'll be a key player in facilitating requirements, designing solutions, and supporting the implementation of SAP CX modules to enhance our operational efficiency. Responsibilities Facilitate conversations to assess requirements , define scope, and recommend best practices for SAP CX. Conduct workshops and design sessions to help clients fully utilize the functionality of their SAP CX products. Provide guidance and support for the transition to SAP Service Cloud and FSM modules and SAP S/4HANA , leveraging knowledge of new features and capabilities. Collaborate with cross-functional teams , including developers, architects, and project managers, to deliver scalable and reliable SAP CX solutions. Provide a business process engineering perspective during design review for projects. Document all Best Known Methods (BKMs) and provide support as needed. Prepare test plans, training documents, and conduct User Acceptance Testing (UAT) during project roll-outs. Skills 6+ years of hands-on configuration experience in SAP CRM on-Prem / SAP C4C / SAP Service or Sales Cloud Modules. Experience in SAP Service and FSM modules is a plus. Two full-cycle implementations and configuration of SAP CX modules. B2B integration experience between SAP and 3rd party applications. SAP certification in SAP Service Cloud, FSM, and SAP S/4HANA. Working knowledge of SAP CRM and Middleware interaction between SAP SD/CRM is a plus. Cross-functional knowledge and interaction points between CRM and ECC SD modules. Strong experience in leading and conducting requirements gathering sessions with end customers. Excellent communication skills (high-level English, oral and written) for peer and senior-level management interactions. Demonstrated accomplishments under challenging situations and constraints. Qualifications Bachelor's Level Degree; or Master's Level Degree.

Posted 1 month ago

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4.0 - 9.0 years

16 - 30 Lacs

Bengaluru

Work from Office

About the Role: We are seeking a dynamic and experienced Technical Architect with 5 - 10 years deep expertise in SAP solutions and cloud technologies. The ideal candidate will serve as a trusted advisor, collaborating with business and technical stakeholders to design and implement cutting-edge solutions that drive digital transformation and enhance customer experience. Key Responsibilities: Collaborate with business stakeholders to gather and translate requirements into functional and technical specifications. Design, configure, and optimize solutions across SAP CRM, SAP Marketing Cloud, and SAP Customer Data Cloud (CDC). Integrate SAP solutions with external systems using SAP Cloud Platform Integration (CPI) and SAP Business Technology Platform (BTP) services. Work with development teams to design cloud-native applications and services leveraging AWS infrastructure. Support data integration, system migrations, and end-to-end solution architecture. Conduct system analysis, identify gaps, and propose scalable solutions for business processes. Facilitate workshops, presentations, and training sessions for business and technical teams. Collaborate cross-functionally with product owners, architects, developers, and quality assurance to ensure solution alignment. Stay updated on SAP and cloud technology trends and provide recommendations for continuous improvement. Required Skills and Experience: 5 - 10 years of IT consulting or solution delivery experience. Proven expertise in SAP CRM (sales, service, marketing modules), including customization and integration with third-party systems. Deep understanding of SAP Marketing Cloud, with hands-on experience in Campaign and Segmentation modeling using CBO (Contact Business Object). Proficient in designing and managing SAP CPI iFlows for seamless integration between SAP and non-SAP systems. Experience with SAP CRM-Middleware, BDoc monitoring, and troubleshooting integration issues. Strong understanding of SAP Cloud Platform Integration (CPI) and integration best practices. Experience working with SAP BTP services (Kyma, CAP, Workflow, Integration Suite, etc.). Solid knowledge of AWS cloud services (EC2, S3, Lambda, API Gateway, CloudWatch, etc.). Strong analytical and problem-solving skills with the ability to handle complex system landscapes. Ability to translate business needs into technical solutions and articulate them to both technical and non-technical stakeholders. Excellent communication, presentation, and stakeholder management skills. Preferred Qualifications: SAP certifications in CRM, Marketing Cloud, or BTP. Experience with microservices architecture, REST APIs, and cloud security. Working knowledge of Agile / Scrum methodologies. Exposure to customer data privacy compliance (GDPR, CCPA, etc.). Note: Only candidates within the relevant experience should apply. Note: Compensation will be commensurate work experience, qualification, team parity and interview feedback from the Manager.

Posted 2 months ago

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