VP, Digital transformation Summit Consulting Services

19.0 - 23.0 years

0 Lacs

karnataka

On-site

You are a dynamic and highly experienced Digital Experience & Customer Engagement Leader responsible for driving end-to-end digital transformation programs across global B2B and B2C platforms. Your strategic leadership will focus on delivering exceptional customer experiences through innovative architectures, modern commerce technologies, and a strong command of agile delivery models. Your role involves providing technical and delivery leadership across global programs, collaborating with cross-functional stakeholders to shape digital strategy, lead engineering excellence, and scale high-performance teams. You will lead the end-to-end delivery of high-impact digital transformation programs using platforms such as Salesforce Commerce Cloud, SAP CX, Adobe Commerce, and Shopify. Driving architecture and design of modern digital ecosystems using MACH and composable architecture principles will be a key aspect of your responsibilities. Additionally, you will orchestrate large cross-geography teams across India, the US, EMEA, and APAC regions, owning and managing program portfolios with a P&L responsibility exceeding $25M+ annually. Defining and enforcing engineering best practices including Agile/DevSecOps, Accessibility (WCAG), Performance Testing, and CI/CD pipelines will be crucial. Establishing and scaling technical teams, defining capability models, mentoring engineering leads, and ensuring coding standards will also fall under your purview. You will drive customer engagement from pre-sales through execution, building trusted relationships with senior stakeholders, including CIOs/CEOs. Leading solutioning for new business opportunities and proposals, as well as collaborating with cross-functional teams to ensure seamless delivery across experience, content, and commerce layers, will be essential for success. As a qualified candidate, you should have 19+ years of experience in digital transformation, software architecture, and delivery management. Deep hands-on experience with various platforms like Salesforce Commerce, SAP CX, Adobe Commerce (Magento), CommerceTools, Shopify Plus, and other eCommerce and CMS platforms is required. Proven leadership in large-scale digital delivery, managing programs with multi-million dollar budgets and large global teams is essential. A strong understanding of microservices architecture, cloud-native solutions, and API-first design is expected. Expertise in front-end architecture, particularly in frameworks like Vue.js, React/Next.js, and Angular is a must. You should also be experienced in cloud platforms such as AWS (Lambda, EC2, Bedrock) and Azure (IaaS/PaaS) and be AZ-900 Certified. Proven experience in delivering accessibility-compliant web experiences (WCAG 2.0+) is important. Proficiency in project management tools like JIRA, Rally, Azure DevOps, and design tools like Visio is also required for this role.,

Posted 3 weeks ago

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Service Desk Analyst Lucy Electric

3.0 - 7.0 years

0 Lacs

vadodara, gujarat

On-site

As a Global IT Service Desk Analyst at Lucy Electric Manufacturing & Technologies Pvt Ltd, you will play a crucial role in providing first-line support to end-users, managing service requests and incidents, and ensuring the smooth on-boarding/off-boarding process for new users across Lucy Group companies. Your dedication to delivering exceptional IT services will contribute to the seamless operation of medium voltage switching and protection solutions for electrical distribution systems worldwide. Your responsibilities will include ensuring timely resolution of assigned incidents, requests, and queries, escalating critical issues, administering core M365 services, managing user accounts and permissions, troubleshooting email and collaboration tools, and adhering to ITIL Service Management best practices. Additionally, you will collaborate with team members to enhance IT services, monitor incidents and alerts, and provide expedited support to VIP users. Key skills for this role include proficiency in M365 Admin Centre, Exchange, Active Directory, and Windows Operating System, familiarity with Microsoft Defender, Intune, and Microsoft Entra, strong communication and problem-solving skills, the ability to multitask in a fast-paced environment, and a commitment to maintaining a positive End-User Experience. Previous experience in IT Service Desk or IT support, ITIL certification, and knowledge of Infrastructure technologies and the Microsoft Eco System are essential qualifications. Desirable skills include knowledge of mobile device management, cloud technology, networking concepts, and relevant certifications such as CompTIA A+, Network+, and AZ-900. A willingness to work in shifts, document issues clearly, and support users across multiple time zones are also valuable assets for this role. If you are an enthusiastic individual with a passion for technology, excellent customer service skills, and a collaborative mindset, we encourage you to apply for this exciting opportunity as a Global IT Service Desk Analyst at Lucy Electric. Join us in shaping the future of electrical distribution systems and making a real impact in the world of IT services. Apply now and be a part of our dynamic team!,

Posted 1 month ago

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