VP - Business support

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. The aim is to be where the growth is, enabling businesses to thrive and economies to prosper, ultimately helping people to fulfill their hopes and realize their ambitions. HSBC Technology India (HTI) powers global technology capabilities across HSBC's strategic technology hubs. Resilient, secure, and scalable solutions are delivered by HTI, enabling the bank's digital transformation and customer-focused innovation journey. The India Tech Centers play a critical role in building the future of banking and require outstanding leadership talent to drive this vision. The role holder shall engage with relevant external stakeholders, including Regulators, to enable Entity Governance and the Organization Brand proposition in cyclical work pieces such as Annual Reporting and short-term initiatives. They are expected to possess knowledge of financial budgeting, strategic planning, communication, and people management processes within the HSDI they are located in. In addition, the role holder supports the implementation of global strategy and governance and control framework within the HSDI remit, including but not limited to: - Supporting HR colleagues and Business/Function lines to assist with the effective execution of HR strategies. - Managing and measuring overall vendor performance to ensure effective control and governance. - Partnering with site line managers and leadership to manage HR service delivery. - Ensuring policy alignment with legal standards and HSBC's internal governance. - Promoting the use of HR Delivery Services and proactively dealing with any associated issues. - Engaging with regulatory bodies and other Group functions as needed in a timely, open, and transparent manner. The role also involves operational effectiveness & control, compliance to regulatory and local matters, implementation of transformational change, employee relations, stakeholder management, communication & coaching, and analytical & strategic thinking. Qualifications: - Bachelor's or Master's degree in Human Resources, Business Administration, or related field. - 12+ years of progressive HR experience with significant exposure to employee relations. - Deep knowledge of labor laws, regulatory compliance, and ethical workplace practices. - Strong interpersonal, negotiation, and conflict-resolution skills. - Experience leading cross-functional teams and managing change initiatives. - Strong grasp of local labor laws and global regulatory frameworks. Desirable Traits: - High emotional intelligence and discretion. - Strategic thinker with a hands-on approach. - Excellent written and verbal communication for sensitive conversations and documentation. - Ability to coach line managers and HR colleagues on ER best practices. - Analytical & Strategic Thinking. These skills are particularly valued in HSBC's global, fast-paced environment where HR leaders are expected to balance business needs with employee advocacy. Join HSBC and achieve more. HSBC is committed to building a culture where all employees are valued, respected, and opinions count. Pride is taken in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, available on our website.,