Voice Support-Night Shift

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Customer Service Executive in the international voice support, your role involves delivering top-notch customer service. Your strong communication skills in English, both verbal and written, will be essential in effectively handling customer interactions. You will need to manage and prioritize multiple tasks in a fast-paced environment, showcasing your ability to adapt and thrive under pressure. Problem-solving skills will be crucial as you focus on providing effective solutions to customer inquiries. Key Responsibilities: - Provide exceptional customer service in an international voice support environment - Manage and prioritize multiple tasks efficiently - Work night shifts and weekends as required - Demonstrate strong problem-solving skills - Collaborate effectively with team members - Handle challenging customer interactions with professionalism - Utilize CRM software and call center tools effectively (knowledge of these is a plus) Qualifications Required: - Proven experience in customer service or voice process, preferably in international voice support - Strong communication skills in English, both verbal and written - Flexibility to work night shifts and weekends - Strong interpersonal skills with a team player attitude - Ability to work under pressure and handle challenging situations with professionalism - Knowledge of CRM software and call center tools is an advantage Additional Company Details: Unfortunately, no additional details about the company were provided in the job description. Note: The shift for this position is a night shift based in Noida sector-62 and is a full-time job. Benefits include health insurance and Provident Fund. Schedule involves night shifts, and the work location is in person. Contact the employer at +91 08368945837 for further inquiries. Job Description: As a Customer Service Executive in the international voice support, your role involves delivering top-notch customer service. Your strong communication skills in English, both verbal and written, will be essential in effectively handling customer interactions. You will need to manage and prioritize multiple tasks in a fast-paced environment, showcasing your ability to adapt and thrive under pressure. Problem-solving skills will be crucial as you focus on providing effective solutions to customer inquiries. Key Responsibilities: - Provide exceptional customer service in an international voice support environment - Manage and prioritize multiple tasks efficiently - Work night shifts and weekends as required - Demonstrate strong problem-solving skills - Collaborate effectively with team members - Handle challenging customer interactions with professionalism - Utilize CRM software and call center tools effectively (knowledge of these is a plus) Qualifications Required: - Proven experience in customer service or voice process, preferably in international voice support - Strong communication skills in English, both verbal and written - Flexibility to work night shifts and weekends - Strong interpersonal skills with a team player attitude - Ability to work under pressure and handle challenging situations with professionalism - Knowledge of CRM software and call center tools is an advantage Additional Company Details: Unfortunately, no additional details about the company were provided in the job description. Note: The shift for this position is a night shift based in Noida sector-62 and is a full-time job. Benefits include health insurance and Provident Fund. Schedule involves night shifts, and the work location is in person. Contact the employer at +91 08368945837 for further inquiries.

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