Voice process -Calling

Job Description

Title: Associate - VKYC, Support No of openings: Calling role+ Rotational Shift + Night Shift Location: Gurugram Complete calling profile Mode of interview: F2F round Please align a good female candidate with below skill set. Multilanguage , ( English+Hindi+any one south language-Tamil, Telugu, Malyalam etc ) A candidate with experience in call center background/Voice background is preferable. Candidate who is flexible with working in shifts and rotational week offs including Saturday and Sunday working. A candidate who is good at English communication skills / manageable communication would also suffice. Ability to handle daily and month targets. A candidate who is interested in voice based job. No Diploma/BCA/Btech/MTech candidates Overall Experience: 0-3 Years and Relevant Team handling/domain Experience: 0-3Years Description for Candidates Responsible for: Working on allocated Video KYC cases by Production delivery with accuracy : The responsibility includes direct dealing with potential /existing customers over video call (as per SOPs defined) Timely execution of VKYC and manage the Ageing Inventory Diligent execution/decisioning to ensure strict adherence to the policy guidelines Driving Process Initiatives and Improvement Ideas within the KYC process Kindly share the updated resume at vaishali.nautiyal@in.experis.com