44 Voice Jobs

SUMMARY Title: Service Desk Management Executive Location: Gurgaon (Work From Office) Job Type: Full - Time Industry: IT Service Desk / Customer Support Job Description: Greetings from 2Coms . We are hiring experienced resources for a Service Desk Management role with a leading multinational company in Gurgaon. This role involves managing service desk functions, acting as a single point of contact for service users and customers, and delivering customer support across multiple channels including human, digital, self-service, and automated platforms. Key Responsibilities: Manage one or more customer service or service desk functions Act as the primary point of contact for service users and cu...

SUMMARY Summary: The Subject Matter Expert (SME) plays a critical role as the frontline operational support resource between frontline agents and Team Leads within a high-volume, 24/7 contact center environment. This role ensures consistent service quality across inbound and outbound voice, chat, and email channels by providing real-time guidance, resolving escalations, and maintaining adherence to SLAs, compliance standards, and client-specific processes. With deep domain expertise and C1-level English proficiency, the SME drives performance excellence through coaching, process optimization, and data-driven insights. The position requires a proactive, detail-oriented professional who can th...

In these roles you will be responsible for: • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met • Analyzing medical insurance claims for quality assurance • Resolving moderately routine questions following pre-established guidelines • Performing routine research on customer inquiries. • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: • Ability to work regularl...

In these roles you will be responsible for: • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met • Analyzing medical insurance claims for quality assurance • Resolving moderately routine questions following pre-established guidelines • Performing routine research on customer inquiries. • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: • Ability to work regularl...

Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225

Any Graduate in 2024 or 2025 with a three-year full-time degree Flexible to work in Shifts and Work from Office. interested to work in customer service domain can apply. Good communication skills are required. location - chennai.

Hello Applicant, Greetings from Job Factory Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner. Resolve customer issues promptly and accura...

Axis Bank Phones Officer - OMR Road - Chennai Candidates with Excellent English communication only can apply Whatsapp your resume to Ganesa HR 8056659888 (Whatsapp msg only) Please read following points: Education: minimum Graduation completedImmediate joiners only Location: Chennai - OMR Road No cab facility Rotational shifts 24*7 (no night shift for female)Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axi...

Key Responsibilities • Lead multiple TLs/SMEs and their associate teams; own staffing, rostering, and intraday management. • Govern daily operations: queue health, real-time adherence, shrinkage control, occupancy, and SL attainment. • Review performance through huddles, coaching plans, and monthly performance appraisals. • Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks. • Manage escalations and critical incidents; ensure timely resolution and client communication. • Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. • Publish daily/weekly/monthly MIS and insights; track SLA risk and remediation plans. • Ensure complianc...

Process: Real Estate Outbound - Lead Generation Process -Experience: Graduate or HSC with 6+ months BPO Exp. -Salary: UpTo 35,000 CTC -Shift: 8 AM - 8 PM (9 hrs) | 1 Week Off -Excellent comm. Skills -Immediate joiners preferred. Required Candidate profile Qualification: Graduate / Undergraduate with 6+ Month Calling Exp. Location: Malad Aspee , Mumbai Apply Now, Contact For More Details / Information HR Aditya L - 7030023969 Perks and benefits High salary Package !

Process: - Banking Process - Inbound & Outbound Calling Location: Thane West Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 18,000/month Experienced: Up to 22,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Pratiksha Mob No:- 8698488197

Hiring For US Travel Customer Service ( Voice Process ) Minimum 1 Year Experience In US Travel ( Amadeus , GDS ) Location - Gurugram Night Shift Salary Upto 45k Excellent Communication Skills Drop Your CV 7011890554

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...

Process: Customer service Shift 7am to 12am (any 9hr shift) 2 rotational off Quality: Excellent communication location: Vashi Salary: O to 1 year - 17k 2 to 3 year upto 27k in hand salary Qualification : Graduate fresher or experience

Profile- Domestic BPO Voice Process Fresher Experience work from office immediate joiner Salary : 12,000 - 16,000 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and c...

Process: SBI - Inbound Customer Service Executive -HSC Pass With min. 6Month Exp. Req. -Graduate Fresher Can Apply -Good Hindi / English Comm. Required -Rotational Shift | Rotational Week OFF -Salary: 21K - 25K CTC Required Candidate profile -HSC Pass With min. 6Month Exp. Req. -Good Hindi / English Comm. Required Apply Now, Contect For More Details / Information HR Suresh - 7030021413 Perks and benefits Career Growth

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Domestic BPO Voice Process Handle Inbound & Outbound Voice Process Qualifications: HSC pass Languages: Tamil, Telugu, Malayalam, Kannada, Bengali Req. Salary: 16,000 in-hand Freshers Welcome Easy selection Process Required Candidate profile Qualifications: HSC pass Languages: Tamil, Telugu, Malayalam, Kannada, Bengali To Apply..? To schedule your interview call or whatsapp HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity

Hii all, Urgent hiring for US sales/ international sales / US auto parts sales/ US collection Exp-min. 6 months in Sales/ any international sales ( voice process) Location- gurgaon, NOIDA Night shift 5 Days working salary 25k + 35k + Unlimited incentives Drop cv 9931176310

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad / UG with 1 year Customer Support Experience > Salary Range (CTC) : 4.2 LPA Max > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...

SUMMARY We are seeking International Voice Process Representatives for the top MNC in Mumbai . This is a great opportunity for candidates looking to build a career in a global, fast-paced BPO environment. Location: Vikhroli Work Mode: Work From Office Shift Timing: Night Shift (Pick & Drop Facility Provided) Employment Type: 3rd party Payroll Potential for absorption into client payroll based on performance and business needs Key Requirements Qualification: Graduate Experience: 0.7-5yrs months in Voice domain Skills: Excellent English communication (verbal) Strong interpersonal skills and customer orientation Additional Details 5-day rotational work week Structured training and support Contr...

Greetings from Teleperformance!!! Hiring for Customer Support - Voice Process - Day Shift - International Bank Spot Offer!!! Looking for immediate joiners No Sales / No Targets ROLE: Resolving the banking related queries of the customers Freshers & experienced can apply Mandatory: Speaking in Good English + Telugu or Hindi or Malayalam or Kannada (any one language) Qualification: Any Degree (UG & PG) can apply Day Shift 6 days working / Sunday week off Salary for Freshers: 25K CTC per month Salary for experienced: Based on discussion Work Location: Ambit IT Park, Ambattur, Chennai. Looking for immediate joiners IF YOU ARE INTERESTED IN THIS JOB PLEASE SEND YOUR RESUME IN WHATSAPP TO SAMUEL H...

Process Trainer-Customer Service Any grad with min 4 years exp in Customer Service & 1 year as a process trainer Skills-Banking Process,Billing,Payment Gateways/Merchant Ops CTC-Upto 9.5 LPA WFO-5 Days Working US Shifts Immediate Joiners Only Required Candidate profile Should have exp of providing training for banking & payment gateway process. Perks and benefits Both side cab

Hi, We are looking forward to hire customer/technical support associates for Teleperformance Gurgaon. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer/Technical Support Executive Voice Location : Gurgaon CTC: 4.3 LPA Call Saifi :9208459988 Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer s...