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0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

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Role & responsibilities Key Responsibilities: Handle inbound and/or outbound customer calls related to telecom services (e.g., mobile, broadband, DTH). Resolve customer queries, billing issues, and service complaints efficiently and professionally. Provide information about products, services, plans, and promotions. Escalate unresolved issues to the appropriate internal teams as necessary. Maintain accurate records of customer interactions using CRM tools. Meet performance metrics including call quality, call handling time, and customer satisfaction scores. Stay updated with the latest telecom products, services, and policies. Required Skills: Excellent verbal communication skills in English and/or regional languages. Strong listening and problem-solving abilities. Patience and a positive attitude in handling irate customers. Basic computer knowledge and typing skills. Ability to multitask and work under pressure. Qualifications: Minimum: High School Diploma (12th Pass) or equivalent. Preferred: Graduate in any discipline. Fresher or 02 years of experience in a voice-based customer support role, preferably in the telecom sector. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate with experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Posted 12 hours ago

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0.0 - 5.0 years

0 - 2 Lacs

Kolkata

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SUMMARY Looking Both Fresher/Exp candidates ready to work in A VOICE Process in Leading KOLKATA MNC. Excellent Communication Skills. WORK FROM OFFICE. Salary up to 5lpa for EXP(more than 1 year) Freshers Salary : 3.6 LPA CTC. UG/GRAD both can apply. Requirements Requirements. * Any Undergraduate / Graduate fresher and exp with excellent English communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits Benefits. Salary for Freshers - 3.6 LPA CTC Salary Experience (1+ years exp) - Up-to 5.20 LPA CTC. PF+ESIC+HEALTH INSURANCE+ GREAT MNC CULTURE+ LUXURIOUS OFFICFE+ CABS + IJP.

Posted 15 hours ago

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1.0 - 5.0 years

5 - 6 Lacs

Kolkata

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Roles and Responsibilities We are up with the requirement of Sr. Associate 1 year of mandate experience into international voice Share your cv to HR SOURAV - 8420958306 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 30 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Share your cv to HR SOURAV - 8420958306

Posted 16 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

Kolkata

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Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR ARPAN - 8420957662 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR ARPAN - 8420957662

Posted 16 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

Kolkata

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Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR SHREERUPA - 8981509748 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Share your cv to HR SHREERUPA - 8981509748 Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR SHREERUPA - 8981509748

Posted 17 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Start Your International BPO Journey with JobShop Opportunities Await! Ready to step into a high-growth career in customer service? Whether you're a fresher looking for your first job or an experienced professional aiming higher, we’ve got the right fit for you. Current Openings: International Voice Process – UK Shift / Rotational Shift Customer Support & Retention Roles What We’re Looking For: Excellent communication skills in English Willingness to work in rotational shifts Fresher or experience in a voice-based role Eligibility: Freshers welcome! Experience in BPO/Customer Service adds an edge Salary Package: Freshers: 3.3 LPA Fixed + 2.7 LPA Variable Experienced: 5.3 LPA Fixed + 2.7 LPA Variable What’s in it for You? Smooth onboarding with training & mentoring Multiple job options through one single application Work with reputed BPOs in Bangalore Full-time, permanent roles with growth opportunities Want to Apply? Talk to Us Today! Contact Shefali at 7975181576

Posted 17 hours ago

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0.0 - 5.0 years

0 - 2 Lacs

Chennai

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SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position Customer Support - Non-Voice Process Location Chennai Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Requirements: Graduates, except for BTECH/BE/BSC-IT/BCA/Computer Science/B.Com candidates Proficiency in spoken and written English with proper punctuation and grammar Possession of original hard copies of all semester marksheets and degree certificate Benefits Salary: upto 18700 CTC per month PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office

Posted 18 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

Chennai, Bangalore/Bengaluru

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1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ 6394461757 Abha

Posted 18 hours ago

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0.0 - 4.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

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Job description . Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Only English & Hindi is Required. Location- Hyderabad, Bangalore, Chennai Please Call Manju 9342679949 for more info Required Candidate profile Candidates should be comfortable to work from office. Graduation not Mandatory Salary 14- 18 k CTC Required Immediate Joiners. Regards Manju 9342679949

Posted 19 hours ago

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1.0 - 6.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 19 hours ago

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2.0 - 5.0 years

4 - 5 Lacs

Bengaluru

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**"JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore. - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 19 hours ago

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1.0 - 6.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 19 hours ago

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1.0 - 6.0 years

1 - 5 Lacs

Gurugram

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Hiring For ANY KYC Process -5.00 LPA GGN Grad/UG's/BE/Btech - Min. 1 Yr. Experience in ANY KYC Process is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 19 hours ago

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1.0 - 6.0 years

1 - 5 Lacs

Gurugram

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Hiring For Onboarding KYC Process Any Domain - 5.00 LPA GGN Grad/UG's/BE/Btech - Min. 1 Yr. Experience in Any KYC Process Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 19 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

Gurgaon/Gurugram

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Hiring for International Chat process 24K Grad/UG/BE/B.Tech with 1 year Experience in Any Domain Can apply 24K UG/BE/B.Tech with 6 Months Exp. Internationl Bpo Must - 20k Grad Fresher 20K Call @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 20 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

Gurugram

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BPO - Hiring For Non Voice (Chat) Process - 3.20 LPA - Gurugram Graduates/Undergraduate, All can apply. 24/7 Shifts 5 days Cabs Only Work From Office Call - Dipankar @ 9650094552 And Email CV@ jobsatsmartsource@gmail.com

Posted 20 hours ago

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0.0 - 5.0 years

0 - 2 Lacs

Gurgaon/Gurugram

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BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH / Undergrad. 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com Only Work From Office Available

Posted 20 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Panchkula

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Hi Want to work in International / Domestic Process? Work From Office From Chandigarh / Mohali Location This is role for you, Plz Call Sourabh @ 9779924404 for interview Fantastic Opportunity For To Work in BPO Call Centre Hiring Freshers / Exp Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals

Posted 22 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Panchkula

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Hey Guys R U looking for a job in call centre @ Chandigarh / Mohali ? We R Here To Help U find it Call Us / Whats App today @ 9779924404 for interview Awesome Opportunity For Work in Lively Inbound BPO Call Centre For Voice / E Mail /Chat Process Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts No Experience Required. Entry level. Now hiring. Perks and benefits Salary Best In Industry.

Posted 22 hours ago

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2.0 - 5.0 years

2 - 4 Lacs

Noida

Work from Office

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it.AI and digital innovation are redefining industries and were leading thecharge. Genpact’s AI Gigafactory, our industry-first accelerator, is an exampleof how were scaling advanced technology solutions to help global enterpriseswork smarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology,and AI to create tomorrow, today. Inviting applications for the role of Process Developer - Retail Banking Responsibilities In Loan Preparation team, will be responsible for • Executing pre-defined tasks with minimum supervision • Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels • Adherence to defined performance level parameters (efficiency, quality etc.) • Sharing standard methodologies and process ideas • Identifies problem through audits or customer feedback. Qualifications we seek in you Minimum qualifications • B. Com Or any other equivalent Graduate degree • Prior experience in Dispute/Chargeback/Fraud Preferred skills • Prior experience in Retail Banking/Mortgage or Finance industry • Prior exp. Preferably in voice • Proficient in written and verbal English interpersonal skills. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers atGenpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer andconsiders applicants for all positions without regard to race, color, religionor belief, sex, age, national origin, citizenship status, marital status,military/veteran status, genetic information, sexual orientation, genderidentity, physical or mental disability or any other characteristic protectedby applicable laws. Genpact is committed to creating a dynamic work environmentthat values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does notcharge fees to process job applications and applicants are not required to payto participate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining

Posted 1 day ago

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1.0 - 6.0 years

1 - 3 Lacs

Kochi, Kannur, Malappuram

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Should be smart enough to understand and tackle Customers Prior exp in TeleSales/Tele Marketing/TeleCalling/Customer Care/Telecaller is preferred Excellent in Communication Domestic & Day Fixed Shifts Outbound Process Work From Home AGE NO BAR

Posted 2 days ago

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1.0 - 6.0 years

3 - 5 Lacs

New Delhi, Gurugram

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International Telecom 100% Voice Process Salary : Upto 5.5 LPA Cabs : Both Side Shifts : US Night Week Off : Rotational Working Days : 5 Minimum Experience : 1 Year Voice Exp Is Mandatory For more queries Call or WhatsApp HR Sarabjeet 8882003944 Required Candidate profile PLEASE NOTE : Candidates From Email, Backend, Domestic, Chat will not be entertained Any Undergraduate With 1 year International Voice Exp apply Quickly Call or WhatsApp HR Sarabjeet@8882003944

Posted 2 days ago

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3.0 - 8.0 years

7 - 7 Lacs

Bengaluru

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Core Responsibilities Handling incoming and outgoing telephone calls from both existing and prospective customers and dealing with all queries in a professional manner. To manage non voice tasks, like working on mail, secure messages and manual letters. To demonstrate an all-round knowledge of the company’s products Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Contributes to team effort by accomplishing related results as needed. To ensure the timely communication of information to colleagues and line management To maintain timelines and work as expected to fill and complete tasks Adherence to legislative regulatory and compliance standards. 100% attendance on all the company’s mandated trainings. Undertake any other duties, commensurate with grade and job title, requested by Line Manager or above. To respond to all enquiries, whether received by telephone, in writing, by e-mail or made in person efficiently, professionally and within any specified timescales. Coaching and training of new and existing employees, sharing of knowledge and tips with immediate colleagues. To bring to the immediate attention of an appropriate line manager any problems or issues, such as a complaint, potential fraud, a health and safety issue, a breach of policies etc.. To ensure the timely communication of information to first line manager. Follow basic behaviours and expectations of maintaining schedule adherence Follow and respect company values and act and support accordingly Experience Requirements 1 to 3 experience working in an international call centre environment, undertaking a voice process is essential 12 months previous experience working within the financial services industry is desirable Qualification SSLC qualification is essential PUC qualification is essential Graduation in commerce stream is desirable Knowledge Requirements Intermediate level skills in Microsoft Word and Excel are essential Basic knowledge of UK mortgage and/or savings products is desirable Skill and Competency Requirements Strong communication skills both written and verbal Understanding of risks and internal controls Attention to detail and organisational skills Problem solving and analytical skills Good people management skills Responsibilities re Information Security Management System (as per ISO 27001 Certification Requirements) Ensure strict adherence to company’s security policies and procedures (for ex: Password policy, clear screen and clear desk policy, etc.) Take ownership of all the assets/information assigned and secure it in compliance with ISO 27001 standard implemented in the company. Co-operate and co-ordinate for the internal audits conducted in the company (complying to ISO 27001 standard). Report to the Incident Response Manager, any incidents you come across in the office with regard to Security threats like threats to physical asset & stored information or any risks detrimental to the Security Policies of the company, etc.,. Responsible to supervise in ensuring that all personnel reporting to you shall observe all Security requirements and be appropriately trained in Security.

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1.0 - 4.0 years

3 - 5 Lacs

Bengaluru

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International Voice process: Requirements: - Graduates can apply..!!! - Excellent Communication in English is Mandatory!!!! - Minimum of 1 year of BPO experience is Mandatory!!! - Candidates in Bangalore are preferred - Immediate joiners only!!!!! Job summary: As an International Voice Process Associate, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. You will be expected to manage customer concerns, provide product/service information, troubleshoot issues, and ensure high customer satisfaction. Key Responsibilities : Handle inbound and outbound calls from international customers in a professional and friendly manner. Provide accurate information regarding products, services, billing, and technical issues. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Document customer interactions in the CRM system, ensuring all details are captured accurately. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. Shifts: Rotational shift (5 days work /2 days off) Salary: Up to 5.7 LPA Immediate joiner only!!! Interested can candidates can contact to- 6360837661 ( HR Preethi ) or Send your CV to preethi@yourpitchh.com

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2.0 - 7.0 years

3 - 5 Lacs

Noida

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International voice process - B2C Required - minimum 18months exp in int process CTC - Upto 5LPA Location - Noida WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)

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