Voice International Process – Customer Support Executive

Location:

Work Mode:

Shift Timing:

About the Role

Customer Support Executives

Key Responsibilities

• Handle inbound and outbound international customer calls with efficiency and courtesy.
• Provide accurate information, resolve customer issues, and ensure customer satisfaction within defined timelines.
• Adhere to organizational process guidelines, quality metrics, and compliance standards.
• Collaborate effectively with team members and supervisors to meet operational and organizational goals.
• Maintain detailed records of customer interactions in the system.

Required Skills & Qualifications

• Minimum qualification: 10+2 / 10+3 Diploma / Graduate in any discipline.

• Excellent verbal communication skills in English (mandatory).

• Willingness to work in

  night shifts as well

• Basic computer proficiency with the ability to navigate across multiple applications.
• Strong problem-solving and interpersonal skills with a customer-first mindset.

What We Offer

• Comprehensive training (initial 4–5 weeks from office).
• Cab facility for night shifts.
• Opportunity to grow within a dynamic and fast-paced international customer support environment.