351 Voice Gateways Jobs - Page 13

locationsBangalore - Bagmane Tridib time typeFull time posted onPosted 7 Days Ago job requisition id32532 The Software Engineer in Test II (SET II) makes applications more testable by developing software to support testing efforts. SET II has good development skills; & is able to interface efficiently w/ all of the support groups, other QA groups, & dev groups in working independently with some oversight. Employee must be comfortable working as part of an Agile team. S/he must exhibit quick learning capabilities in picking up & mastering new concepts- business, technical & process oriented. Principal Accountabilities: Develops and implements designs for automated testing framework. Develops ...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsible for driving proper managing of volume and staffing to ensure optimal performance through continuous interaction with stakeholders with the intent of achieving target metrics and contractual objectives.strategic alignmen...

Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : Manufacturing Engineering L2 Automation Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 16 years of full time Education Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day involves collaborating with clients, offeri...

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborati...

Project Role : Business Function Implement Practitioner Project Role Description : Support the implementation of activities for a specific business function to improve performance for a function end to end. Activities include analyzing and designing/re-designing business processes and/or defining parts of an organization. Must have skills : Oracle Procurement Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Function Implement Practitioner, you will support the implementation of activities for a specific business function to improve performance for a function end to end. This includes analyzing...

Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : SAP for Utilities Cust Financial Mgt FICA Good to have skills : SAP for Utilities Billing Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day will involve collaborating with the clie...

Candidate should have at least 6-8 years of Cisco Voice / Video experience Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians, engineers, and vendors.

Overview The SAP S4 Migration is a comprehensive, multi-year program spanning over four years, aimed at modernizing the current SAP PIRT landscape. This initiative covers various regions including MENA, LATAM, PGCS, APAC, and Europe. The goal of this program is to prepare the SAP system for the future, aligning it with PepsiCo's digital transformation journey. The project involves planning, executing, and overseeing the successful migration of data and business processes from existing SAP ECC systems to S/4HANA. This will includes designing remediation of deprecated functionalities, design new fuctionalities for obsolete functionalities, executing data migration objects, and ensuring data qu...

Lead the planning, deployment, and maintenance of enterprise voice infrastructure (VoIP, PBX, SIP, etc.). Manage unified communications platforms (Cisco CUCM, Microsoft Teams, Zoom, Avaya, etc.). Design and implement voice architecture, call flows, dial plans, and QoS strategies. Troubleshoot complex voice issues involving call quality, dropped calls, and SIP trunking. Maintain and optimize telephony environments including gateways, session border controllers (SBCs), and voicemail systems. Oversee integrations with third-party platforms like contact center systems (e.g., Genesys, Cisco UCCX, Five9). Ensure voice systems meet business continuity, disaster recovery, and compliance requirements...

Job Overview: We are seeking a skilled and dynamic Cisco Collaboration Engineer with 2-5 years of experience to join our innovative IT team. The ideal candidate will play a pivotal role in designing, implementing, and managing our Cisco Collaboration infrastructure, ensuring seamless communication and collaboration across the organization. The candidate should be well-versed in Cisco's Collaboration portfolio, including CUCM, Webex, Webex Calling, CME, and have familiarity with Microsoft Teams. Key Responsibilities: 1. Unified Communications Management: Design, configure, and manage Cisco Unified Communications Manager (CUCM) for efficient call routing and telephony services. Implement and m...

locationsMumbai, Turbhe MiDC RoadPune - EastBangalore Fortune SummitPune - WestHyderabadView All 9 Locations time typeFull time posted onPosted 25 Days Ago job requisition idJR-0011451 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Location - Bengaluru,Hyderabad,Mumbai,Pune

Job Summary: We are looking for a technically strong and detail-oriented VoIP Support Engineer to join our IT/Telecom operations team. This role involves supporting and optimizing our VoIP and Unified Communications systems, including SIP trunking, IP phones, UCaaS platforms, and cloud telephony services. The ideal candidate will bring hands-on experience with voice infrastructure, SIP routing, and multi-carrier environments, ensuring seamless voice communication for internal users and external clients. Role & responsibilities Provide support and troubleshooting for VoIP systems, UCaaS platforms, and related network infrastructure. Provide support and troubleshooting of customers issues rela...

Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused mentorship and...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operation...

Project Role : Sales Capture Practitioner Project Role Description : Shape, sell and close deals that are single or multi service. Shephard the deal to develop the win strategy, the negotiation strategy, and the close plan. Must have skills : Sales Pursuit Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Sales Capture Practitioner, you will shape, sell, and close deals that are single or multi-service. Shephard the deal to develop the win strategy, the negotiation strategy, and the close plan. Be involved in the entire deal lifecycle from start to finish, ensuring successful outcomes. Roles...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

SLK Software Services Private Limited is looking for Trainee - ERC to join our dynamic team and embark on a rewarding career journey. Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow.

Your Role: Lead and execute SAP rollout and localization projects with a focus on e-Document implementation. Analyze and implement country-specific legal and tax requirements in SAP systems. Configure and support SAP Document and Reporting Compliance (DRC) for e-invoicing and statutory reporting. Collaborate with cross-functional teams to ensure functional and technical integration across SAP modules. Your Profile: 5+ years of experience in SAP consulting, especially in MM, SD, IM, WM modules. Proven experience in localization and rollout projects across multiple countries. Strong understanding of digital taxation and e-document compliance. Hands-on experience with SAP S/4HANA and SAP DRC. W...

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NAMinimum 7.5 year(s) of exp...

About the Role: As a Senior Sales Account Manager, you will be responsible for managing and growing our relationships with major OTT and Hyperscaler clients. This role involves handling their captive and corporate requirements by engaging with global customer contacts to position our digital fabric and generate a robust sales pipeline. A key focus will be on meeting and exceeding ACV and revenue targets. Job Responsibilities: Lead, coach, and drive a team of senior sales account managers to achieve enterprise growth across strategic accounts. Provide clear strategic direction and mentorship to unlock new revenue opportunities and maximize account potential. Design and delegate Go-to-Market (...

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NAMinimum 3 year(s) of exper...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

We are looking for a skilled Cisco Voice Engineer with 3 to 8 years of experience to join our team at Rite Infotech Pvt. Ltd., located in [location to be specified]. The ideal candidate will have a strong background in IT Services & Consulting, particularly in Cisco voice engineering. Roles and Responsibility Design, implement, and maintain Cisco voice solutions for clients. Troubleshoot and resolve complex technical issues related to Cisco voice systems. Collaborate with cross-functional teams to ensure seamless integration of Cisco voice systems with other technologies. Develop and deliver training programs to clients on the use and maintenance of Cisco voice systems. Conduct regular syste...

Working closely with either the project manager or the senior project manager (or both), you’ll play a pivotal role in driving project success. You’ll take ownership of small projects, and provide a boost to the major ones. Being one of the leaders at the helm, you’ll explore ways to bring out the best in your team by striving to ensure optimal outcomes for all stakeholders. Likewise, you’ll play a lead role in managing the organisational structure for each project, making sure that all reporting, communication and working procedures are streamlined, and that every project has clear objectives in place. Your attendance at project meetings is necessary, and you’ll be expected to create projec...