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Voice Blended & Non Voice Process

Voice Blended & Non Voice Process

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Human Before Resource

0 - 5 years

3 - 7 Lacs

dhanbad jharkhand india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

customer service data entry problem solving crm software technical support sales skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking enthusiastic candidates for the position of Voice Blended & Non Voice Process. The ideal candidate will be responsible for providing exceptional customer service through both voice and non-voice channels, ensuring a seamless experience for our clients.

Responsibilities:

Handle inbound and outbound calls effectively and efficiently.
Assist customers with inquiries and provide appropriate solutions in a timely manner.
Process customer requests and maintain accurate records of interactions.
Provide excellent customer service and ensure customer satisfaction at all times.
Collaborate with team members to achieve performance targets and improve service delivery.

Skills and Qualifications:

Excellent communication skills in English and local languages.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage time effectively.
Proficiency in using computers and basic software applications.
Experience with CRM systems is a plus, but not mandatory.
Flexibility to work in shifts, including weekends and holidays.

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Voice Blended & Non Voice Process