886 Vlan Jobs - Page 3

Backup GCM4 Technical Requirement Storage Technology NetBackup NetWorker Tape Library - SL3000 Tape Library - SL150 Tape Library - SL4000 Tape Library - Quantum Scalar Series Operating System - RedHat Enterprise Linux Operating System - AIX Operating System - Solaris Operating System - Windows Basic TCP/IP Networking Advanced Networking DELL EMC Data Domain Oracle Key Manager VMWare Virtualization Oracle Database / Microsoft SQL / PostgreSQL NetApp / Hitachi NAS NDMP Backup DELL EMC ECS DELL EMC NetWorker Replication / DD Replication CommVault Veeam Storage Duty Backup Duty On Duty roster to support for 24 x 7 Standby sercices, participate ad-hoc incident NetWorker Job monitoring NetWorker Policy Update NetWorker Schedule Update NetWorker Job release / Hold NetBackup Job monitoring NetBackup Policy Update NetBackup Schedule Update NetBackup Job release / Hold Change creation, update and Closure Handle ad-hoc incident Job re-run on failure Basic trouble shooting of backup failure Fetch of the backup data Extension of backup image Manage clones and replication Review alerts and manage escalations Execute backup related changes Advance trouble shooting for Application related backup Handle ad-hoc S@R / Medium incident Process management request for fetching information and design changes Minimum 8 years of relevant hands-on experience on above-mentioned technology Degree in Computer Science / Information System or related disciplines Excellent listening, oral, and written communication skills. Fluent in English Fluent in Cantonese would be an advantage Mandatory for Cantonese speaking for Hong Kong Hiring Planning and Organization Excellent Planning and execution, good time management skills. Identity task to be accomplished, prioritize tasks, participate in technical discussion, makes good follow-up and provide constructive feedback. Attention to Detail Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked. Establishing relationships and maintaining contacts with people from a wide variety of backgrounds. Pay attention to assigned and provide accuracy on the tasks/activity. Flexibility Should be flexible to attend customer and organizational needs. Should have high level of flexibility and Adaptability to situations. Analytical Thinking Acquiring and understanding of problem or situation by breaking it down, systematically into its components or parts and identifying the relationships between these parts. Ability to solve problems quickly and permanently using step by step standard methods. Conceptual Thinking Acquiring understanding of the underlying issues in complex problems or situations, by correctly relating these to simpler or better understood concepts, models or previous experiences. Ability to understand a situation or problem by identifying patterns or connections, and address the issues. Continuous improvement Understanding the root cause of the issue, and plan for the governance. Apply permanent fix to remediate the problem Understanding of Business criticality and result oriented mindset Whenever incident reported, think from the business angle and drive the incident till rest. with the minimal impact to the business aspect. Regardness of efforts and problem owner.

Responsibilities Technical skills : Experience as an L3 WLAN Network Engineer within a large scale (preferably multinational) technology services environment. Should have strong experience in Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series). Experience in IP routing protocols (EIGRP and OSPF) configuration and troubleshooting an Enterprise network. QOS, VRF, VRF lite. Switching skills STP, RSTP, PVST, port channeling. Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network. Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etc MANDATORY/MUST HAVEPRIMARY SKILL: Cisco SDA and Routing & Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL: Switching (CISCO & Juniper) CERTIFICATION : ITIL, CCNP ENSLD ,JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. Engineer must be willing to work in 24X7 rotational shifts (including US, nights, weekends, on call) Communication skills Must have excellent communication skills including written, verbal and presentation Working Experience: 9-15 years of Network support experience in a mid to large sized organization. Certifications Two or more of the following certifications or higher strongly preferred: JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. ITIL Certification

Job Title: Senior Network Engineer L3 Experience: 5+ Years Position Overview: We are looking for a Level 3 Senior Network Engineer to provide expert-level support and technical leadership for enterprise network infrastructure operations. This role will serve as the highest point of escalation within the NOC/Network Operations team , working closely with the Network Architect and other cross-functional teams to resolve complex issues, implement changes, and drive stability across LAN, WAN, wireless, and cloud-connected networks. You will be responsible for high-availability environments across 1000+ switches, 2000+ access points, and 17K+ network devices, including SD-WAN and Azure-integrated systems. Key Responsibilities: Act as the Level 3 escalation point for complex network incidents, performance issues, and service outages. Configure, deploy, and support Cisco Meraki switches, access points, and firewalls across multiple enterprise sites. Support and maintain SD-WAN, Metro Ethernet (ENS), and Dedicated Internet Access (DIA) circuits in coordination with ISPs and managed service providers. Perform deep-dive troubleshooting and root cause analysis for high-priority incidents involving routing, switching, wireless, and firewall issues. Manage and optimize network performance and uptime using tools such as Meraki Dashboard, Comcast ActiveCore, Azure Monitor, and other NMS solutions. Assist in network changes, firmware upgrades, and proactive health checks to ensure infrastructure reliability and security. Participate in new site setups, expansions, migrations, and hardware refreshes by deploying and validating network infrastructure components. Maintain accurate documentation of network diagrams, device configurations, IP address plans, and standard operating procedures. Collaborate with the Network Architect on network design initiatives, upgrades, and implementation of best practices across the organization. Provide mentorship and support to L1 and L2 engineers, ensuring effective knowledge transfer and operational alignment. Participate in change management and incident management processes, ensuring compliance with internal policies and ITIL practices. Conduct packet-level analysis using tools like Wireshark or tcpdump to diagnose traffic and protocol issues. Support Azure network configurations including vNets, NSGs, VPN Gateways, and integration with on-premises infrastructure. Required Skills & Qualifications: Minimum 6 years of hands-on experience in enterprise network engineering and operations. Strong expertise in Cisco networking technologies, especially Meraki switches, wireless APs, and security appliances. Solid understanding of routing and switching protocols: VLAN, OSPF, BGP, STP, HSRP/VRRP, NAT, DHCP. Experience supporting SD-WAN deployments and working with ISPs for WAN connectivity and troubleshooting. Working knowledge of Azure networking (vNet, NSG, VPN Gateway) is a plus. Proficiency in using monitoring and diagnostic tools such as Meraki Dashboard, Wireshark, SolarWinds, and Azure Monitor. Strong problem-solving, escalation handling, and analytical thinking abilities. Excellent communication skills and ability to collaborate with technical and non-technical stakeholders. Certifications: CCNA required CCNP (Enterprise or Security) strongly preferred Azure Network or Cloud certification is a plus

Job Title: Network Engineer NOC Team Work Type : Rotational Shifts (including nights/weekends/on-call support as needed) Position Summary: We are looking for an enthusiastic and detail-oriented L1+ Network Engineer to join our Network Operations Center (NOC) team. The ideal candidate will play a key role in monitoring, triaging, and supporting enterprise network infrastructure, ensuring high availability and performance across all systems. This role is perfect for professionals with foundational networking knowledge and hands-on experience in troubleshooting and escalation within a 24/7 operational environment. Key Responsibilities: Proactively monitor network infrastructure using tools and dashboards (e.g. PingMon, SNMP-based monitoring, syslogs, and alerting platforms). Perform first-level (L1.5) network incident analysis, troubleshooting, and documentation. Execute basic network troubleshooting commands and tasks such as: ping, traceroute, Routing Management (Add/Delete/Change) Respond to alerts, triage issues, and perform Catch & Dispatch activities to appropriate Tier 2/3 teams or vendors. Document incidents, workarounds, and resolutions accurately in the ticketing system (e.g., ServiceNow). Escalate unresolved or critical issues in a timely manner with all necessary diagnostics. Support implementation of standard operating procedures (SOPs) and maintain process compliance. Assist with maintenance activities and participate in planned outage support. Coordinate with internal teams and vendors for timely incident resolution and follow-up. Perform basic configuration changes on network devices under supervision. Assist in maintaining and updating NOC documentation and network topology records. Required Skills & Experience: 1–3 years of hands-on experience in a NOC or network support role. Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, LAN/WAN, VLAN). Familiarity with network troubleshooting tools and CLI commands (ping, traceroute, route configuration). Understanding of monitoring systems and alerting tools (PingMon, SolarWinds, Nagios, etc.). Experience with ticketing tools such as ServiceNow, JIRA or Remedy. Basic knowledge of routers, switches, firewalls, and wireless access points. Exposure to Cisco, Aruba, or similar network technologies. Strong verbal and written communication skills. Ability to remain calm and effective under pressure and during incidents. Willingness to work in a rotating shift and be part of 24/7 support. Nice to Have: CompTIA Network+ / CCNA / CCNP certification (or working toward it). Exposure to SD-WAN, cloud networking, or network automation tools. Scripting knowledge (Bash, Python) for automation is a plus. Working Conditions: Must be available for 24/7 shift rotations, including weekends and holidays. On-call support for incident escalations and major outages. Office and NOC environment with standard and extended monitoring hours.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Experienced with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

You will be responsible for configuring and troubleshooting network devices, including VLAN, STP, VTP, and EtherChannel. You will monitor network performance, respond to alerts and incidents using network monitoring and ticketing tools, and troubleshoot LAN/WAN, Wi-Fi, VPN, and GPON network (OLT and ONT) issues. In case of unresolved issues, you will escalate them to senior teams or vendors. Your tasks will also include documenting incidents, troubleshooting steps, resolutions, and updating standard operating procedures (SOPs). Additionally, you will manage RMA processes for hardware issues diagnosed during support, participate in network design discussions and capacity planning activities, and travel to customer sites as required to resolve support requests. To excel in this role, you should have hands-on experience with switching protocols such as VLAN, STP, VTP, and EtherChannel. A strong understanding of routing protocols, IP addressing, and subnetting is essential. Experience with GPON network devices, including basic configuration and troubleshooting of OLT and ONT, is required. You should possess good knowledge of TCP/IP, DNS, DHCP, NAT, as well as familiarity with network security concepts like ACLs, VPNs, and firewalls. Proficiency with network monitoring tools and ticketing systems is expected, and experience with packet analyzers like Wireshark would be a plus. The ability to work in rotational shifts, especially in a NOC role, is also necessary for this position.,

You will be part of the AI/HPC engineering team specializing in platform standardization initiatives, innovation, testing, and optimization of various AI technologies. Your role will involve installation, administration, troubleshooting, and analytical skills in technology stacks such as Linux, Kubernetes, SLUM, Nvidia BCM, and open-source infrastructure tools like Ansible and scripting. As a qualified candidate with a B.E/B.Tech degree and over 7+ years of experience in the IT Infrastructure industry, including 7 to 8 years in HPC and/or AI technology, you should possess a strong knowledge of scripting and Linux, with a minimum of 2 years in Kubernetes. Your responsibilities will include managing, installing, configuring, deploying, troubleshooting, and administrating open-source HPC software like BCM, SLUM, Ansible, and ELK. Additionally, you should have a good grasp of Linux OS with scripting, knowledge in BCM, Nvidia GPU, and Cuda, and experience with Ansible playbook and managing HPC environments. Exposure to Python scripting and familiarity with at least one of the LLM/Generative AI and GPU offerings on public clouds such as AWS, Azure, or Google Cloud will be beneficial. You should also have experience in using DevOps tools for deploying and managing tools like Jenkins, Git, SonarQube, Bugzilla, and Harbor Registry. It would be advantageous if you have knowledge in networking concepts like VLAN, VXLAN, InfiniBand, IP Subnetting, routing, and firewall, as well as in storage technologies such as DDN, Parallel FS, object storage, and NFS. Familiarity with infrastructure components like HP/Dell rack servers and GPU, and management/monitoring tools like Zabbix, Promotus Grafana, and SNow will also be valued.,

Are you seeking an exciting career opportunity in Gurgaon Avacend Solutions (Client Cisco) is hosting a walk-in drive for talented and enthusiastic individuals to join our growing team in various departments. If you are looking to be a part of a dynamic and innovative organization, this could be the perfect opportunity for you. As a High Touch Engineer (HTE) working with Cisco, you will be a part of the CX team, whose primary focus is to deliver an outstanding customer experience. By addressing tough business challenges with network-centric solutions, you will play a crucial role in accelerating customer and partner success. Your success will be measured through financial results, customer happiness metrics, industry recognition, and employee satisfaction scores. In this role, you will be responsible for driving technology design, implementation, execution, and optimization for MPLS and Access Network to enhance customer outcomes. You will also be involved in generating Network Audits for improved network efficiency, assisting customers with integration and implementation of tools and systems, supporting presales activities, and translating business requirements into solution design. To excel in this role, you should have a Bachelor's or Master's degree in a technical field such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a related field. Additionally, you should have 8-10 years of experience in technical consulting, design, deployment, and troubleshooting, along with technical certifications like CCNA, CCNP, or CCIE desired. Your knowledge and experience with Cisco Platforms, Networking Protocols, Switching Technologies, and other relevant areas will be valuable assets in this role. Furthermore, your ability to simplify complex concepts, communicate effectively, and troubleshoot issues will be essential for delivering exceptional customer service. At Avacend Solutions, we value diversity, equality, and inclusivity. We provide reasonable accommodations for individuals with disabilities during the application process and ensure that all employees have access to benefits and privileges. Join us in creating an inclusive, digital future by leveraging technology to connect people and empower communities around the world. Don't miss this exciting opportunity to accelerate your career with Cisco and Avacend Solutions. Share your resume with us at dhanesh.r@avacendsolutions.com and attend our walk-in drive on 25th and 26th July 2025 between 10 AM to 3 PM in Gurgaon. We look forward to welcoming talented individuals like you to our team. Regards, Team - Avacend Solutions,

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about cybersecurity and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As a Security Specialist at Kyndryl, you will play a crucial role in enabling and securing our customer organizations, cultures, and ecosystems. Your responsibilities will be varied and dynamic, spanning asset classification models, risk assessment reports, information security policies, security solution scenarios, implementation plans, organization models, procedures, security services, security effectiveness evaluation reports, and security awareness workshops. You will be tasked with configuring, monitoring, and managing the performance of networks to maintain the quality of services, while also protecting organizational infrastructure from malicious cyber-attacks. Key Responsibilities: Manage, configure, and troubleshoot Juniper routers and switches (EX, MX, SRX series). Perform firewall administration, including rule-base review, policy implementation, and security monitoring (Juniper SRX, Palo Alto, Fortinet, or similar). Support daily L2 network operations including incident management, problem resolution, and change management. Collaborate with L1/L3 teams to ensure smooth incident escalation and resolution. Monitor network performance, utilization, and security logs to proactively identify issues. Participate in network maintenance activities including firmware upgrades, backups, and DR drills. Execute VLAN, routing, and subnet configuration and support IP address management. Provide technical support for remote access/VPN users. Assist in managing network monitoring tools (e.g., SolarWinds, Nagios, PRTG). Maintain documentation of network diagrams, configurations, and SOPs. As a key member of our team, you will assess, predict, prevent, and manage the risk of IT infrastructure and data, helping our customers stay ahead of the curve and ensure their systems are secure. You will develop and implement security policies and procedures, working closely with other departments to ensure that all security measures are in place and operating effectively. But that is not all – at Kyndryl you will have the opportunity to explore innovation in CyberSecurity data science – taking information that has been gathered and looking for areas to have that “Ah Ha” moment. Drawing conclusions and patterns from the data across single and multiple clients. Creating new ideas in the area of risk management and risk quantification. In addition to your technical responsibilities, you will also play a key role in raising awareness of potential security threats through technical security training on best practices. This is an exciting opportunity to help shape the culture of our clients' organizations and make a tangible impact on their security posture. If you have a passion for cybersecurity – governance, risk and compliance, are looking for a challenging and dynamic role, and want to work with a team of like-minded individuals, then we want to hear from you! Join us as a Security Specialist and help us secure the future of our clients' organizations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 3–5 years of experience in network engineering, with a focus on Juniper devices and firewall technologies. Primary Skills (Must Have): Juniper Networks configuration and troubleshooting (SRX, MX, EX) Firewall management: Policy creation, NAT, ACLs, VPN setup Routing Protocols: OSPF, BGP, Static Routing VLAN, STP, RSTP, LACP configurations Experience with IPSec/SSL VPNs Familiarity with Layer 2 and Layer 3 network concepts Secondary Skills (Good to Have): Experience with other firewall solutions (Palo Alto, Check Point, Fortinet) Familiarity with Cisco ASA, Meraki, or Aruba network components Exposure to cloud networking (AWS VPC, Azure Networking) Scripting knowledge (Python, Ansible) for network automation Familiarity with ITIL processes (incident, problem, change) Preferred Technical and Professional Experienc e Certifications: Juniper Networks Certified Associate (JNCIA) or higher Juniper Networks Certified Specialist (JNCIS) – Security / Enterprise Firewall certification (e.g., Fortinet NSE, Palo Alto PCNSA/PCNSE) ITIL Foundation Soft Skills: Strong analytical and problem-solving skills Good communication and documentation ability Ability to work independently and in a team environment Willingness to work in rotational shifts or on-call support (if required) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

As a Senior Technical Support Engineer at Palo Alto Networks, you will play a crucial role in personalizing customer experiences and ensuring the successful implementation of Palo Alto Networks products. Your primary responsibility will involve developing strong partnerships with customers to mitigate risks, troubleshoot technical issues, and deliver timely solutions. Collaborating closely with the Technical Account Manager, you will become a virtual member of the customer's team, addressing their technical needs proactively and reactively. Your daily tasks will include fault isolation, root cause analysis, and resolving complex technical issues professionally. You will update customer cases in the call tracking system, document technical solutions, and collaborate with developers to resolve issues promptly. Providing both reactive and proactive technical support to top-tier customers, conducting configuration reviews, troubleshooting, and sharing best practices will be essential aspects of your role. Your qualifications for this position should include: - 5+ years of experience in client-facing technical support roles - Strong written and verbal communication skills - Proficiency in TCP/IP, Routing & Switching (OSPF / BGP / VLAN / STP), and Palo Alto Networks products and technology - Ability to independently debug diverse networks with various media and protocols - Experience with Authentication Protocols (Radius / TACACS) is preferred - Flexibility to work shift hours as needed, including afternoons, evenings, and weekends Joining our technical support team means becoming a vital part of our mission to provide exceptional customer support throughout their journey with our products. Your dedication to customer success will be crucial in ensuring that our clients receive the best support in the industry. You will engage in implementing new products, addressing technical issues, and transitioning clients smoothly to new solutions. At Palo Alto Networks, we value diversity, innovation, and collaboration in solving cybersecurity challenges. We are committed to providing reasonable accommodations for individuals with disabilities and fostering inclusive working environments. If you are passionate about shaping the future of cybersecurity and thrive in a fast-paced, collaborative setting, we invite you to join us in our mission to make each day safer and more secure than the one before. Please note that this position is not eligible for immigration sponsorship. For further information on COVID-19 vaccination requirements and accommodations, please reach out to the recruiter for clarification based on your location and job responsibilities.,

At Honeywell, we are dedicated to creating a better future and are searching for individuals to join our global team of future shapers. When you become part of Honeywell, you enter a performance-driven culture filled with diverse leaders, innovators, and doers who are reshaping the future. Our team is committed to supporting each other and realizing our vision through various job functions. Innovation is at the core of our businesses as we strive to define the future. The opportunities for growth and recognition on a global scale are endless for those who demonstrate a passion for performance. We are currently looking for a cybersecurity engineer who possesses creativity and forward-thinking skills to develop and enhance cybersecurity solutions that address unique security challenges within critical infrastructure and industrial sectors. This role involves providing on-site cybersecurity services for Honeywell customers in industries such as Oil and Gas, Power Generation, Life Sciences, and more. Responsibilities include consulting, troubleshooting, network design, implementation, assessments, and other relevant tasks. **Key Responsibilities:** - Take the lead in assigned projects, ensuring timely delivery, staying within budget, and achieving customer satisfaction. - Stay updated on cybersecurity solutions and expand knowledge in designated network disciplines. - Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. - Keep abreast of industry security standards like IEC-62443, ISO 27000. - Establish strong relationships with internal and external customers by providing accurate technical support. - Diagnose issues and offer timely technical solutions in response to customer inquiries. - Handle network configuration, troubleshooting, firewall setup, and other related tasks. - Uphold industrial safety awareness by completing pertinent safety certifications. **Basic Qualifications:** - Bachelor's degree in computer-related fields or equivalent experience. - Cisco Certified Network/Design/Security Professional (at least one certification). - GICSP/CISSP Certified Information Systems Security Professional or similar certification. - 5+ years of experience in Networking, endpoint security, and IT security audits/assessments. - 3+ years of experience in Security Projects. - 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. - Proficiency in Microsoft Active Directory, DNS, WSUS, and Terminal Server. - Experience in vulnerability scanning and assessments using tools like Nessus and NMAP. - Proven experience in designing or deploying projects leveraging virtualization, preferably VMware. - Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. - Experience with antivirus systems, backup & restore solutions, and providing network services on customer sites. - Strong written and oral communication skills. - Willingness to travel 30-65%. **Preferred Qualifications and Experience:** - 3 years experience in Operational Technology (OT). - IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). - Knowledge of various networking protocols. - Awareness of OT cybersecurity best practices. - Proficiency in preparing design specifications. - Ability to work independently. - Excellent troubleshooting skills for resolving complex network issues. Honeywell is a trusted partner in solving complex challenges in automation, aviation, and energy transition. We offer actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments, all powered by our Honeywell Forge software, to create a smarter, safer, and more sustainable world.,

: 18892 Contract Type: Permanent Location(s): Chennai, IN Senior Support Engineer (IP) 4 Role description summary The Senior Support Engineer- (IP) is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. primary responsibilities / key result areas Network Monitoring (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Incident Management (Shared Responsibility) : Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility) : Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Troubleshooting - Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA). Provide Level II technical support Change Management: Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance . Collaboration and Escalation : Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. 24x7- L2 Support : Deliver 24/7 level II support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Qualifications & Experience Required 8-10 years of technical support experience in IP domain, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e. g. , Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor s degree in Telecommunications, Information Technology, or related field. CCNA / CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. "

Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. ResponsibilitiesvInstalling and configuringCISCO/Versa/Fortiner/Lavelle SD-WANRouters vInstallingandConfiguringaNetworkInstalling,Configuringandoperatesrouted LAN&routedWANConfiguringIP,BGP, OSPF, RIP,IGRP,EIGRP.vCreating users, groups and setting uppolicy for a user's andgroups.vConfigurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recoveryoperation.vAnalysisofLANnetwork/SD-WANtodeterminenetworkperformanceproblems.Providedsolutionsand documentation.vConfigurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters andswitches.vCarrying out DR (Disaster Recovery) testfor both connectivity and devices for everymonthvInvestigating, diagnosing, and resolvingall network issues by coordinating withusers.vReplacing the network hardware in case offailures and upgradation.vDeploying Cisco Routers and Switches asper the projectrequirement.vCoordinating with ISP vendors in case oflinkfailurevNetwork connectivitytroubleshootingvIn-Depth Knowledge on Routing andSwitchingProtocols.vExperience in Deploying and ManagingCisco Viptela based SDWANInfrastructure.vDeepunderstanding of the functionality and operations of ViptelaSDWAN Components (vBond,vSmart,vManage).Versa Components Versa Director, Versa Concerto, Versa Analytics, Versa TitanvUnderstanding of Overlay and Underlayconcepts.vExperience in creating/ModifyingConfiguration templates in CiscoSDWAN.vIn-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregationetc.vExperience in packet tracer tools likeWiresharketc.vClear understanding ofTCP/IPvExperience in handling routing platformslike. ASR and ISR series Ciscorouters.vResponsiblefor managing/monitoring/troubleshooting the SDWAN, FMC and NetworkInfrastructure in theDC, DR andbranchlocations.vResponsible for Coordinating with the OEMto resolve P1issues.vAllIT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendormanagement.vResponsiblefor work on Vulnerability componentvMajorIncident Handling:Leadthe response and resolution efforts for major incidents impacting networkservices.Coordinatewith technical teams, stakeholders, and vendors to minimize downtime and restoreservices.Conductpost-incident reviews and implement preventive measures.vBusinessContinuity Planning (BCP):Developand maintain business continuity plans for network operations.Identifycritical network components and implement redundancy measures.Conductregular drills and tests to ensure readiness for potential disruptions.vTicketingand Reporting:Overseethe ticketing system and ensure timely and accurate ticket resolution.Analyzeticket data to identify trends, recurring issues, and opportunities forimprovement.Generate reports on network performance,incidents, and service-level agreements (SLAs).

JobDescription TATA Communications ServiceOperations Centre is the single point of contact for all customers of theInternational SOC division. Customer Service Engineers have the primeresponsibility to receive, troubleshoot , resolve , escalate and closeCustomers incidents and requests, delivering superior customer service, UKbusiness hours.Responsibilities Hands-onexperience with Layer 2 & Layer 3 networking (Switching, Routing, and WANtechnologies). Abilityto troubleshoot and resolve Level 1 & Level 2 network incidents, includingconnectivity issues, latency, and packet drops Understandingand hands-on experience with SD-WAN solutions (preferably Versa, Viptela, orFortinet) Configuringand managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledgeof MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2skills on fortinet firewall and security best practices. Proactivelyaddress customer issues and ensure timely resolution. Workefficiently with cross-functional teams, senior engineers, and external vendorsto resolve incidents. Support andassist L1 engineers in troubleshooting and knowledge transfer.. Experienceperforming configuration changes, firmware upgrades, and network maintenanceactivities. Conductingpost-change validations and rollbacks if needed.Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strongunderstanding of networking, SDWAN, firewall concepts, including TCP/IP,subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interactwith customers, vendors, and internal teams Quick decision-making to restore services within SLAs

Job Description The role is responsible for software development /testing/deployment/debugging process. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Writing effective and scalable code/test case Debugging and deploying applications Providing support for production environment Preparing software development calendar Preparing reports and dashboards on project time deviations, rework time etc Conducting development testing and reports testing issues to supervisor Identifying and tracking bugs, assessing nature of bugs, and executing corrective actionsDesired Skill sets Good programming skills Familiar with software applications and tools Good Knowledge on coding/testing environment

Level 3 Network Engineer Juniper Specialist Role Overview: As a Level 3 Network Engineer, you will be responsible foradvanced network design, troubleshooting, and optimization, with a strongemphasis on Juniper hardware and software platforms. Youll serve as a seniorescalation point for complex network issues and play a key role in maintaininghigh availability and performance across enterprise network infrastructures. Key Responsibilities : Design, implement, and maintain enterprise-grade network solutions using Juniper devices (MX, EX, QFX, SRX, PTX). Perform advanced troubleshooting of LAN/WAN, BGP, OSPF, MPLS, and VPN configurations. Lead root cause analysis and resolution of critical network incidents. Configure and manage Juniper firewalls and security protocols. Collaborate with architecture teams to develop scalable network designs. Monitor network performance and proactively implement improvements. Document network topologies, configurations, and standard operating procedures. Mentor junior engineers and provide technical guidance during escalations. Participate in on-call rotation and change management processes. Required Skills &Experience: 5+ years of experience in network engineering with at least 3 years in a Level 3 support role. Deep expertise in Juniper Networks platforms and Junos OS. Strong command of routing protocols (BGP, OSPF, IS-IS) and switching technologies. Experience with SD-WAN, network automation, and monitoring tools (e.g., Wireshark, SolarWinds). Familiarity with network security concepts and firewall configurations. Excellent problem-solving and analytical skills. Qualifications &Certifications: Bachelors degree in computer science, IT, or related field. JNCIP or JNCIE certification (preferred). Additional certifications like CCNP/CCIE (a plus).

Position Summary : shall be responsible for the annualbudget for landing stations, work as interface with different submarine cable consortiums,track the AOP for the Cable stations, track the Submarine wet plant inventory,track invoicing and payment for central billing party function, handle O&Mmatters related to submarine cable systems. Qualification : B.E. Electronics Major Responsibilities : To participate .and collate inputs for Budget / True-up datafor cable stations managed by Tata Com. To represent Tata Comm in Submarine Cable consortiums forall O&M and finance matters. To participate & provide inputs for AOP (AnnualOperation Plan) to FPA team during AOP preparation. To track related variable expenditures for Cable station& associated land routes related matters and track related variableexpenditures for which cost approval is obtained from consortiums. To provide Re-verification of O&M invoices payment andManual provisions based on the supporting documents provided with the invoicesby FP&A. To provide information to finance team for raising theinvoice to CBP for any unplanned expense. To coordinate with consortium & respective CLS to manageany planned activity To manage submission of applications for advance clearances(MOD/MOHA/SPL) for Cable Ships. To ensure the availability of recommended spares for wetmaintenance Depot for Tata com segment of consortium cable. To liaison with Govt. Authorities during any constructionactivities in Land cable or Wet segment. To organize various reports / KPI from the cable stationsunder our purview as per the schedule & confirm the compliance. To manage and track invoicing, collection and payment forCentral Billing party Function.

Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results. Responsibilities : Installing and configuringCISCO / Versa / Fortiner / Lavelle SD-WANRouters Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP,BGP, OSPF, RIP, IGRP, EIGRP. Creating users, groups and setting uppolicy for a user's and groups. Configurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recovery operation. Analysis of LANnetwork/SD-WAN to determinenetwork performance problems. Provided solutions and documentation. Configurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters and switches. Carrying out DR (Disaster Recovery) testfor both connectivity and devices for every month Investigating, diagnosing, and resolvingall network issues by coordinating with users. Replacing the network hardware in case offailures and upgradation. Deploying Cisco Routers and Switches asper the project requirement. Coordinating with ISP vendors in case oflink failure Network connectivity troubleshooting In-Depth Knowledge on Routing andSwitching Protocols. Experience in Deploying and ManagingCisco Viptela based SDWAN Infrastructure. Deepunderstanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage).Versa Components - Versa Director, Versa Concerto, Versa Analytics, Versa Titan Understanding of Overlay and Underlay concepts. Experience in creating/ModifyingConfiguration templates in Cisco SDWAN. In-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregation etc. Experience in packet tracer tools likeWireshark etc. Clear understanding of TCP/IP Experience in handling routing platformslike. ASR and ISR series Cisco routers. Responsiblefor managing / monitoring / troubleshooting the SDWAN, FMC and NetworkInfrastructure in the DC, DR andbranch locations. Responsible for Coordinating with the OEMto resolve P1 issues. All IT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendor management. Responsiblefor work on Vulnerability component Requirements Oversee the overall operationsof the network infrastructure, including monitoring, maintenance, andtroubleshooting. Ensure high availabilityand performance of the network. Implement best practicesand standards for network operations. Coordinate withcross-functional teams to resolve network-related issues. Lead the response andresolution efforts for major incidents impacting network services. Coordinate with technicalteams, stakeholders, and vendors to minimize downtime and restore services. Conduct post-incidentreviews and implement preventive measures. Develop and maintainbusiness continuity plans for network operations. Identify critical networkcomponents and implement redundancy measures. Conduct regular drillsand tests to ensure readiness for potential disruptions. Ensure compliance withrelevant industry standards, regulations, and internal policies. Collaborate with internaland external auditors for compliance audits. Implement correctiveactions and recommendations to address audit findings. Lead and mentor a team ofnetwork operations professionals. Set performance goals,provide regular feedback, and conduct performance evaluations. Foster a collaborativeand supportive work environment. Identify training anddevelopment needs and facilitate skill enhancement programs.

This job Involvs rotational shifts and week offs Shift Time 8:30 PMto 5:30 PM 5:30 PM to 2:30 AM 12:30 AM to 9:30 PM HOlidays will be as per Canada (No regional holidays ) Time Zone : EST Candidate must have Strong English and/or French proficiency (written and verbal), with highest level of Accent Neutralization Sound understanding of TELECOM, switching Technologies A good team player Responsibilities Customer Complaint Handling Identification of customer on call Understanding nature of the problem Updating customer information in the database First Level Resolution Fix known problems from KEDB Temporary fix (when pre-installed backup is absent) Activating network backup (when backup is already present) Performance Management Generation of overall PBX network performance statistics Network monitoring Fault and quality issues identification Criticality based labeling Alarm correlation o Alarm normalization Trouble Ticket Management Reactive Open / Update / Clear (e.g.: Problem resolved) / Close TT (On receiving customer confirmation) Proactive Automated / Manual ticket generation Proactive Automated / Manual Ticket prioritization Reactive - Assign ticket to the correct team Customer Communication Communicate ETA / ETR Status update of TT/ problem resolution Confirmation of problem before TT closure Customer reporting (e.g.: RFO, incident report, action taken report

Responsible for driving day to day system and service engineering and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Support, maintenance, and deployment of system applications Managing storage Troubleshoot issues highlighted by service assurance teams. Publishing dashboards to track projects. System installation and configuration Support in technical analysis of software, hardware, and network systems Perform integration and migration with existing systems. Maintaining and updating technical documents and procedures Desired Skill sets Experience in network maintenance/ migrations/enhancements Expertise on various telecommunication equipment Good Knowledge in various products offered by service provider.

Global Network Architect This is a fantastic role where you will work as part of a global team and oversee all network, voice, and data centre services across APAC region. Some of the key responsibilities include: Architect network solutions in line with global standard. Develop and maintain technical standards. Develop network technical strategy. Manage product life cycle and create infrastructure refreshment plan. Provide escalation support for critical operational service and project delivery. Build the relationship with APAC business, business IT, and 3rd party vendors respectively and ensure that high quality of Network Service is provided to the business and business IT users. Build effective collaboration across teams and other IS departments to move initiatives forward with our IT partners and users. Work with third party vendors to manage service delivery method, resources, timing, and location. Develops and maintain a productive working relationship with key stakeholders, project sponsors, and vendors. Works with all levels of staff and management both internally and externally. Identify opportunities to improve and mature IS engagement with our IT colleagues and end users. Work closely with global team and key vendors to ensure AIG global standards are maintained and priorities are aligned. What youll need to succeed Certification CCSP /CCDP/CCNP/CCIE or equivalent experience Expertise in Networking: Utilize your advanced knowledge in WAN, LAN/WLAN, and various routing protocols like OSPF and BGP . Experience working on deployments for routing & switching protocols, wireless network, firewall, load-balancer, proxy, DNS, and DHCP in a global corporate environment Experience working in complex global & domestic network environments Experience on supporting voice over IP technologies Vendor management experience Demonstrated ability to identify, understand and communicate business needs Ability to communicate effectively with technical and non-technical people Ability to adapt to change and manage in an uncertain environment Understanding of the IT environment

Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary: We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage: Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database: Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking: Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring: Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills andQualifications: Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

Broad Role Description This role is part ofAI/HPC engineering that specializes in Platform standardization initiatives,innovation, Testing and Optimization of different AI technologies. Specific role requires Installation,Administration, troubleshooting and analytical skills in the technology stackscovering Linux, Kubernetes, SLUM and Nvidia BCM OpenSource Infrastructure ToolsAnsible and scripting Candidate shouldbe B.E / B. Tech with over 7+ Years of experience in IT Infrastructureindustry, 7 to 8 years in HPC and or AItechnology with strong knowledge on Scripting and Linux with at least 2 years in Kubernetes. skills required. Managing,Installing, Configuring, Deploying, Troubleshooting and administration of opensourceHPC softwares like BCM, SLUM Ansible, ELK Good experiencein Linux OS with scripting Knowledge in BCM,Nvidia GPU, Cuda is preferred. Experience in Ansibleplaybook, managing HPC environment. Exposure toPython Scripting Knowledge in at least one of the LLM /Generative AI and GPU offering provided on public clouds like AWS /Azure/Google cloud Devops Tools Experience indeploying and managing tools like Jenkins, Git, SonarQube, Bugzilla, Harbor Registry Good to know. Networking: VLAN, VXLAN, InfiniBand, IPSubnetting, Routing, Firewall Storage: DDN, Parallel FS, Object storage and NFS Infrastructure: HP/Dell/ rack servers /GPU Management /Monitoring tools: Zabbix, PromotusGrafana and SNow,

1. Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. 2. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC with enterprise applications (email, CRM, ERP, intranet). Configure SIP trunks, VoIP gateways, and PBX systems. Migrate legacy systems to modern UCC platforms. 3. Administration & Maintenance Manage day-to-day operations of UCC platforms. Monitor system performance and ensure high availability. Troubleshoot and resolve voice, video, and messaging issues. Apply software updates, patches, and upgrades. Manage user accounts, permissions, and policies. 4. Security & Compliance Implement security controls for voice/video/messaging traffic. Ensure compliance with regulatory and corporate policies (GDPR, HIPAA, etc.). Conduct regular audits and vulnerability assessments. 5. Support & Troubleshooting Provide Tier 3/4 support for complex UCC issues. Develop documentation and knowledge base articles for users and support staff. Train helpdesk and IT staff on UCC tools and troubleshooting. 6. Collaboration & Stakeholder Engagement Work with network engineers to ensure optimal QoS for UCC traffic. Collaborate with security teams to safeguard UCC environments. Liaise with vendors and service providers for escalations and new implementations. Provide input for budgeting and cost optimization of UCC solutions. Common Technologies & Tools Microsoft Teams, Zoom, Cisco Webex, Google Meet Microsoft Exchange / Outlook integration Cisco Unified Communications Manager (CUCM) Skype for Business / Lync (legacy) SIP, VoIP, PSTN, PBX systems SBCs (Session Border Controllers) Audio/Video conferencing equipment (Polycom, Logitech, Crestron) QoS, MPLS, WAN optimization tools Monitoring tools (SolarWinds, PRTG, etc.) Skills & Qualifications In-depth understanding of networking concepts (TCP/IP, DNS, QoS, VLANs). Strong knowledge of SIP and VoIP technologies. Familiarity with cloud-based UCC platforms (UCaaS). Good understanding of security best practices in UCC environments. Project management and vendor management skills. Excellent problem-solving and analytical abilities. Strong documentation and communication skills.

I) Position Summary: a) Key objective / Purpose of the job: Responsible for installation & configurations of environment VMWare, ESXi, Storage, Windows & Unix Servers and related infrastructure. Install Chassis and SAN (iSCSI) storage of Various Vendors like Dell, HP, NetApp, etc. Configure with various hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover. Create Technical Documentation like HLD and LLD. Provide KT Session to other team members. Maintenance inventory of hardware and software for annual renewals. Operational Support for Day2 incidents whenever needed. Engage vendors for new/enhancements/issues requirement. Work with CFT for BoQ finalization and ordering process. Good understanding of Basics of Networking like VLAN, routes, etc II) Person Specification: a) Essential Qualifications & Certifications: Bachelor's Degree in Electrical, Electronics, Telecommunications VMWare VDC Certified, Red Hat Certified b) Requisite Skills: 5 to 10 years IT industry experience Expert knowledge on VMWare ESXi, VMWare vCenter, KVM Hypervisor Configure hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover Build VM (Windows/Unix) as per application requirements Install Chassis and SAN/iSCSI storage of Various Vendors like Dell, HP, NetApp, etc Datacenter RHS Support for installation or operation activities related to managed servers Create Technical Documentation like HLD and LLD Provide KT Session to other team members Maintain inventory of hardware and software for annual renewals Operational Support for Day2 incidents whenever needed Engage vendors for new/enhancements/issues requirement Work with CFT for BoQ finalization and ordering process Excellent verbal and written communication abilities Good understanding of Basics of Networking like VLAN, routes, etc Ability to demonstrate basis IP Switching and Routing knowledge Work effectively under pressure Aptitude for learning, ability to quickly grasp new and leading-edge technologies Effective participation and departmental representation in engineering and product roadmap enhancement Rigorous attention to detail, enforcing and working within change control procedures. Teamwork and team building attributes Travel to Different city whenever required Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.