Visa Counsellor

2 - 7 years

4 - 9 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Guide clients on visa processes, eligibility, and country-specific requirements
  • Assist in preparing, reviewing, and submitting visa applications and supporting documents
  • Liaise with embassies, consulates, and visa processing centers for smooth application handling
  • Track application progress and follow up with authorities and clients as needed
  • Maintain updated knowledge of immigration laws, visa categories, and policy changes
  • Provide accurate and timely information to clients via calls, emails, and face-to-face meetings
  • Counsel students or professionals on destination options based on their profile and goals
  • Maintain and update client records and case files systematically
  • Coordinate with internal departments for documentation, payments, and appointment scheduling
  • Ensure compliance with legal and regulatory requirements throughout the application process
  • Handle client concerns, resolve issues, and ensure a high level of customer satisfaction
  • Participate in training sessions, seminars, and workshops to stay current in the field
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