Rao Counsultants is looking for Jr. Content Writer to join our dynamic team and embark on a rewarding career journey Develop and write content for various platforms and audiences Conduct research and gather information for content creation Collaborate with content and marketing teams to ensure content alignment Edit and proofread content for accuracy and quality Stay updated on content trends and best practices

Job Description: To cut down complains number and increase clients satisfaction ratio. Meet escalated clients with proper case study and solution. Find the root cause of each complaints and give a solid corrective and protective action plan to avoid future occurrence. All clients complaining should be reached out after closure of complains, to have a feedback on solution provided. If required training request to be raised for respective employee, to product mangers, to avoid future complains. If required process suggestions to be given to product manager to avoid future complaints. If required audits should be asked to have a check of occurrence in specific area. Maintain complain logs of each company with bifurcation of complaints received from, which medium, for whom, company-wise, department-wise, and with counsellors name, analyse the root cause of the complaint and get the corrective actions of the same. Weekly analysis of complains to be shared with Management. Pitch visa grant profiles to all required other services Any other requirements of work as required by Management.

Save the raw resume in clients folder and ask for designation and NOC from respective head to be filled in master sheet. Prepare the case sheet separate sheet get the approval from manager. Prepare recommendation letter according to the clients profile Any other work given by manager or management.

Timely Follow ups and convert them to registrations. After Registration process Like Provide Checklist and explain Properly, Welcome Email sent, Process Explanation to Clients. File preparations of the registered clients timely. Co-ordination with Deputy Manager Quality and Manager for file checking. Take Account clear from Account department. Timely File submission. Maintaining records of Visa and refusals with reasons. Once File got refused discuss with Deputy Manager quality and Manager for further process sheets and CRM Updation. Submit daily, monthly report to Manager or as and when required.