Virtual Relationship Manager

3 - 7 years

4 - 7 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Develop and maintain strong relationships with clients through virtual channels.
  • Provide excellent customer service and support to clients via phone, email, or chat.
  • Identify new business opportunities and generate leads through online platforms.
  • Collaborate with internal teams to resolve client issues and improve overall satisfaction.
  • Stay up-to-date with industry trends and competitor activity to provide informed advice.
  • Analyze client feedback and suggest improvements to products or services.

Job Requirements
  • Proven experience as a Virtual Relationship Manager or similar role.
  • Strong communication and interpersonal skills are essential.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and analytical skills are required.
  • Proficiency in using technology and software applications is necessary.
  • Strong attention to detail and organizational skills are vital.

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