Vigilance Officer

Duties & Responsibilities

l Fraud Investigations and Center Screening depend on issues.

l Responsible for handle 15 branches, Visit the branch on monthly basis and depend on Business team requirement.

l Conduct the surprise branch visits to understand the process and practices followed by staff.

l Responsible for establishing the Quality of the process, process and standards of the organization with in the branches.

l Help the business team for improve branch audit rating.

l Responsible to draw the branch visit plans and execution of the plan.

l Responsible for understand the difficulties and other training needs for the branch staff.

l Collation of the observations related to process gaps/ difficulties/flaws of the process implementation with in the branches.

l Conduct/participate in Review Meetings with different stake holders within the region/division.

l Fraud Investigations and Center Screening depend on issues.

l Sending reports to her reporting managers on regular basis.

Location