Job Summary: The Vigilance Officer is responsible for monitoring, investigating, and reporting any non-compliance or irregularities across departments. The role ensures adherence to company policies, ethical standards, and statutory norms, coordinates with management for preventive vigilance, and recommends corrective actions. Key Responsibilities: · Conduct routine checks and surprise audits. · Investigate reported incidents or complaints. · Prepare vigilance and compliance reports. · Coordinate with HR and Legal teams on disciplinary actions. · Ensure confidentiality and integrity in all vigilance processes. Qualifications and Requirements: Education: Graduate / Postgraduate in any discipline (Preference: Law or Management background). Experience: Minimum 3 years in Vigilance, Compliance, or Audit roles. Skills & Competencies: · Strong investigative and analytical skills. · Excellent communication and reporting ability. · Knowledge of corporate compliance and audit procedures. · Integrity, confidentiality, and attention to detail. Salary: Proposed salary range depending on experience. Contact : 8655657783 / 9372490084(Share Resume) [email protected] (Share Resume) Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Customer Service Representative – Customer Engagement & Retention Location: Unit No. 903 & 904 , Opal Square, Road No. 16, Wagle Estate, Near MIDC Office, Thane West Job Type: Full-Time Reports To: Customer Service Manager Job Overview: We are seeking a proactive and empathetic Customer Service Representative to enhance our customer engagement efforts. This role focuses on building lasting relationships through personalized outreach, including feedback collection, birthday and anniversary greetings, and informing customers about exclusive offers. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to manage multiple communication channels effectively. Key Responsibilities: Feedback Collection: Conduct outbound calls and emails to gather customer feedback, ensuring their experiences are understood and addressed. Personalized Greetings: Send timely birthday and anniversary messages to customers, fostering a sense of appreciation and connection. Offer Communication: Inform customers about current promotions, new products, and exclusive offers, encouraging engagement and sales. Customer Database Management: Maintain accurate records of customer interactions, preferences, and feedback using CRM tools. Issue Resolution: Address and resolve customer inquiries or concerns promptly, escalating issues when necessary. Cross-Department Collaboration: Work closely with marketing and sales teams to align customer engagement strategies with business objectives. Required Skills & Qualifications: Communication Skills: Fluent in English and Hindi; proficiency in Marathi is a plus. Experience: Minimum of 1 year in customer service or a related field. Technical Proficiency: Comfortable using CRM software, email platforms, and Microsoft Office Suite. Interpersonal Skills: Strong listening skills with the ability to empathize and build rapport with customers. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Problem-Solving: Demonstrated ability to address customer issues and provide appropriate solutions. Preferred Qualifications: Experience in a call center or customer engagement role. Familiarity with customer feedback tools and survey platforms. Knowledge of the company's products and services. Benefits: Competitive salary Opportunities for professional development and career advancement. Contact No : 86556 57783 / 93724 90084 (W Email : hr@nagrikgroup.com Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per hour Expected hours: 8 per week Benefits: Cell phone reimbursement Provident Fund Work Location: In person
Job Title Real Estate Sales Telecalling Executive Department Sales & Business Development (Inside Sales) Reports To Telecalling Team Leader / Sales Manager Job Purpose To generate and qualify leads via telephone, engage prospective buyers/investors for our real-estate projects, schedule site visits or appointments with the field sales team, maintain accurate lead records, and support the sales conversion process for Nagrik Group’s real‐estate offerings. Key Responsibilities Make outbound calls to potential customers or leads from databases, marketing campaigns or enquiries. Apna+2Realty Assistant+2 Handle inbound enquiries (telephone, WhatsApp, email) related to real estate projects and provide accurate preliminary information. Indeed Provide details on our real‐estate projects: location, floor plans, amenities, pricing, payment schedules, approvals, possession timelines, etc. Freshersworld+1 Understand customer requirements: budget, preferred locality, unit type (apartment/plot/commercial), and align offerings accordingly. TalentMate Qualify leads: determine interest level, budget capability, urgency; categorize leads for hand-over to the sales team. Schedule and confirm site visits or sales appointments by coordinating with field sales or on-site teams. Maintain accurate records of all calls, follow-ups, lead status, appointments in CRM or lead-management system; update database regularly. srikrishnadeveloppers.com+1 Conduct timely follow-up calls (and messages/emails where applicable) to nurture leads, answer queries, overcome objections, and keep the lead warm. Realty Assistant Achieve daily/weekly/monthly telecalling targets in terms of calls made, appointments scheduled, visits confirmed, and conversions forwarded. Indeed+1 Stay updated on project status, competitive projects, market trends, promotions, pricing changes so as to effectively communicate with leads. Freshersworld Collaborate with the marketing, sales and operations teams: provide feedback from calls, suggest new lead sources, assist in preparing call scripts/promotions. Maintain professional communication and adhere to company tele‐calling norms, scripts, ethics and compliance (including any regulatory requirements e.g., RERA disclosures, if applicable). Participate in training programs and team meetings; continuously improve soft‐skills, product knowledge and sales tele‐skills. Key Performance Indicators (KPIs) Number of outbound calls made per day/week Lead conversion rate: qualified leads → site visits → registrations/bookings Number of site visits scheduled per week/month CRM data accuracy: percentage of records updated, follow-up done on time Achieving or exceeding target appointments/sales hand-over numbers Customer satisfaction / feedback from calls (quality of engagement) Experience & Qualifications Minimum qualification: 12th Pass; Graduate preferred. Freshersworld Prior experience of tele‐calling , inside sales , or customer‐contact role preferably in real estate industry – 0-2 yrs acceptable, 1+ year preferred. TalentMate+1 Excellent verbal communication skills in English + Hindi and preferably regional language (e.g. Marathi for Maharashtra) depending on locale. Good persuasion, active listening, interpersonal and negotiation skills. Comfortable working in a target‐driven environment, persistent, resilient and positive attitude. Basic computer skills: MS Office (Excel, Word), familiarity with CRM tools, email/WhatsApp. Apna Good time-management, ability to prioritise follow-ups and organise call logs. Knowledge of real‐estate terminology / processes is a plus (but not mandatory). Reporting Structure & Shift Location: (Wagle Estate ) Shift: Day shift (e.g., 10:30 AM – 7:00 PM) or as per company policy. Realty Assistant Reports to: Telecalling Team Leader / Sales Manager. Compensation & Incentives Fixed monthly base salary + performance‐linked incentives for leads converted/sales achieved. Examples from market show base in range ₹15,000-₹25,000 + incentives for similar roles. Indeed+1 Other benefits: mobile/internet allowances, training, career growth opportunities. Career Path Telecalling Executive → Senior Telecaller / Inside Sales Exec → Sales Coordinator / Field Sales Executive → Sales Manager. High performing employees may move quickly into field sales or key client handling roles. Why Join Nagrik Group? Opportunity to work in a dynamic, growth-oriented real-estate organisation (since you are in real estate). Hands-on exposure to multiple real-estate projects, lead‐gen to sale conversion lifecycle. Great learning environment for tele-sales, communication skills, real-estate domain. Attractive incentives for achievers with scope for early advancement. Kindly contact : 8655657783 Share Resume : [email protected] Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Job Title Real Estate Sales Telecalling Executive Department Sales & Business Development (Inside Sales) Reports To Telecalling Team Leader / Sales Manager Job Purpose To generate and qualify leads via telephone, engage prospective buyers/investors for our real-estate projects, schedule site visits or appointments with the field sales team, maintain accurate lead records, and support the sales conversion process for Nagrik Group’s real‐estate offerings. Key Responsibilities Make outbound calls to potential customers or leads from databases, marketing campaigns or enquiries. Apna+2Realty Assistant+2 Handle inbound enquiries (telephone, WhatsApp, email) related to real estate projects and provide accurate preliminary information. Indeed Provide details on our real‐estate projects: location, floor plans, amenities, pricing, payment schedules, approvals, possession timelines, etc. Freshersworld+1 Understand customer requirements: budget, preferred locality, unit type (apartment/plot/commercial), and align offerings accordingly. TalentMate Qualify leads: determine interest level, budget capability, urgency; categorize leads for hand-over to the sales team. Schedule and confirm site visits or sales appointments by coordinating with field sales or on-site teams. Maintain accurate records of all calls, follow-ups, lead status, appointments in CRM or lead-management system; update database regularly. srikrishnadeveloppers.com+1 Conduct timely follow-up calls (and messages/emails where applicable) to nurture leads, answer queries, overcome objections, and keep the lead warm. Realty Assistant Achieve daily/weekly/monthly telecalling targets in terms of calls made, appointments scheduled, visits confirmed, and conversions forwarded. Indeed+1 Stay updated on project status, competitive projects, market trends, promotions, pricing changes so as to effectively communicate with leads. Freshersworld Collaborate with the marketing, sales and operations teams: provide feedback from calls, suggest new lead sources, assist in preparing call scripts/promotions. Maintain professional communication and adhere to company tele‐calling norms, scripts, ethics and compliance (including any regulatory requirements e.g., RERA disclosures, if applicable). Participate in training programs and team meetings; continuously improve soft‐skills, product knowledge and sales tele‐skills. Key Performance Indicators (KPIs) Number of outbound calls made per day/week Lead conversion rate: qualified leads → site visits → registrations/bookings Number of site visits scheduled per week/month CRM data accuracy: percentage of records updated, follow-up done on time Achieving or exceeding target appointments/sales hand-over numbers Customer satisfaction / feedback from calls (quality of engagement) Experience & Qualifications Minimum qualification: 12th Pass; Graduate preferred. Freshersworld Prior experience of tele‐calling , inside sales , or customer‐contact role preferably in real estate industry – 0-2 yrs acceptable, 1+ year preferred. TalentMate+1 Excellent verbal communication skills in English + Hindi and preferably regional language (e.g. Marathi for Maharashtra) depending on locale. Good persuasion, active listening, interpersonal and negotiation skills. Comfortable working in a target‐driven environment, persistent, resilient and positive attitude. Basic computer skills: MS Office (Excel, Word), familiarity with CRM tools, email/WhatsApp. Apna Good time-management, ability to prioritise follow-ups and organise call logs. Knowledge of real‐estate terminology / processes is a plus (but not mandatory). Reporting Structure & Shift Location: (Wagle Estate ) Shift: Day shift (e.g., 10:30 AM – 7:00 PM) or as per company policy. Realty Assistant Reports to: Telecalling Team Leader / Sales Manager. Compensation & Incentives Fixed monthly base salary + performance‐linked incentives for leads converted/sales achieved. Examples from market show base in range ₹15,000-₹25,000 + incentives for similar roles. Indeed+1 Other benefits: mobile/internet allowances, training, career growth opportunities. Career Path Telecalling Executive → Senior Telecaller / Inside Sales Exec → Sales Coordinator / Field Sales Executive → Sales Manager. High performing employees may move quickly into field sales or key client handling roles. Why Join Nagrik Group? Opportunity to work in a dynamic, growth-oriented real-estate organisation (since you are in real estate). Hands-on exposure to multiple real-estate projects, lead‐gen to sale conversion lifecycle. Great learning environment for tele-sales, communication skills, real-estate domain. Attractive incentives for achievers with scope for early advancement. Kindly contact : 8655657783 Share Resume : hr@nagrikgroup.com Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Nagrik Group , Thane West Site Location will be Thane 1. Site Supervision & Execution Assist in day-to-day supervision of construction activities at site. Ensure work is carried out as per approved drawings, specifications, and safety standards. Monitor labour, materials, and equipment usage to maintain efficiency. Support senior engineers in planning and scheduling daily work. 2. Quality Control Check quality of materials (cement, steel, aggregates, concrete, etc.) as per standards. Conduct and record field tests such as slump test, cube test, etc. Ensure workmanship meets design and quality requirements. Report defects or deviations immediately to the site in-charge. 3. Measurement & Documentation Maintain daily site reports, measurement sheets, and progress records. Assist in preparing bar bending schedules (BBS) and quantity estimations. Qualifications and Requirements: Educational Level (Degree, Certifications): - B.E CIVIL Required Skills and Expertise: Technical Skills Site Execution: Understanding of construction processes (concreting, reinforcement, shuttering, masonry, finishing, etc.). Reading Drawings: Ability to read and interpret civil, structural, and architectural drawings. Quantity Estimation: Basic knowledge of quantity take-offs and material estimation. Bar Bending Schedule (BBS): Familiarity with reinforcement detailing and preparation of BBS. Surveying & Levelling: Knowledge of total station, auto level, and basic surveying techniques. Quality Control: Understanding of material testing (slump test, cube test, etc.) and IS codes. AutoCAD: Proficiency in preparing and editing 2D drawings. MS Office / Excel: For documentation, reporting, and quantity calculations. Years of Relevant Experience: - 2 years + 4. Coordination Coordinate with contractors, vendors, and other departments (plumbing, electrical, etc.) for smooth execution. Communicate site issues, progress, and requirements to senior engineers and project managers. Participate in site meetings and follow up on action points. 5. Safety & Compliance Ensure compliance with safety regulations and promote safe work practices at site. Report unsafe conditions or incidents immediately. Support in implementation of quality, safety, and environmental policies. 6. Drawing & Planning Support Interpret technical drawings, layouts, and construction details. Assist in preparation of as-built drawings and project documentation. Help in revising plans or drawings as per site conditions. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹40,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Application Question(s): Kindly mention the software, technical tools, and ERP platforms you are familiar with. This is an urgent requirement. If selected, what would be your notice period? Education: Bachelor's (Required) Experience: Site Engineer : 2 years (Required) Work Location: In person