Vice President Network Operations

Mastercard

10 - 15 years

35 - 40 Lacs

pune

Posted:3 days ago| Platform:

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Skills Required

network operations network security information security networking incident response strategic planning telecommunications security protocols operations stakeholder management compliance root cause a digital payments business continuity

Work Mode

Work from Office

Job Type

Full Time

Job Description

Title and Summary

Vice President Network OperationsWho is Mastercard?Mastercard is a global technology company in the payments industry
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company
With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all
OverviewThe Data Center & Network Services organization is looking for a Vice President / Regional Head of Network Implementation & Operations for EMEA
This role is responsible for leading the strategic planning, execution, and operational management of network infrastructure implementation and operations across Europe, the Middle East, and Africa
This role demands a visionary leader with deep expertise in networking technology, operational support, and a strong focus on operational excellence
Responsibilities Leadership & Strategy: Lead and manage the L1 L3 Operations and implementation teams, including network engineers, operations engineers, and support staff
Develop strategic plans for network operations, implementation, monitoring, and incident management
Collaborate with senior IT leadership to align network operations with organizational goals
Operational Oversight: Direct daily operations of the command center, ensuring 24/7 monitoring and support
Oversee troubleshooting, root cause analysis (RCA), and resolution of major network incidents
Ensure timely escalation and communication of critical issues to stakeholders
Network Performance & Reliability: Monitor network performance metrics and implement improvements to ensure uptime and efficiency
Coordinate with infrastructure teams to optimize network design and scalability
Manage disaster recovery and business continuity planning for network operations
Compliance & Security: Ensure compliance with regulatory requirements and internal policies
Implement and maintain network security protocols and incident response procedures
All About You (Qualifications) Degree in Engineering, Telecommunications, or a related field (Masters preferred)
10+ years experience in network implementation and operations, with significant leadership exposure in multinational environments
Demonstrated success in managing large-scale, cross-border projects
Strong leadership and people management skills
Excellent communication and stakeholder management abilities
Work EnvironmentThe NOC will be a fast-paced, dynamic environment, often requiring quick decision-making and problem-solving
The role may involve working in a command center setting, monitoring systems, coordinating with various teams, and ensuring optimal network performance and security
Corporate Security ResponsibilityEvery person working for, or on behalf of, Mastercard is responsible for information security
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines

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