Vice President, Global Product Development, Payment Performance
Overview
The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This Product Management role will lead the product development function for Payment Performance data solutions. This person will lead a team of product managers and oversee key activities including execution of the product strategy, management of the roadmap, shaping the product platform architecture and the creation of technical requirements. This individual will partner closely with other members of the Global Product Management team to inform the product strategy and ensure product priorities are well-aligned with commercial objectives. This individual will also be the key collaborator with the Engineering team to shape the long-term technical vision for the products and ensure efficient development execution. Role Manage a group of Product Managers and Designers through the product development lifecycle Prioritize roadmap and development efforts to align against product strategy Guide major product investment decisions and represent progress against product goals and development to business leaders and key stakeholders Manage the design and execution of user research, including customer interviews, to deepen the teams understanding of customers pain points, motivations and opportunities Partner with business Product Management function to set and achieve a product vision and to ensure consistent alignment between business priorities and development objectives Partner with the engineering/technology teams to develop the data/technology architecture for the products Oversee timely and high-quality execution of creation of technical requirements Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals Mentor, develop, and foster the skills and career path for a team of product managers Demonstrate end-to-end ownership over product launches to ensure delivery of user and business value Lead efforts to shape product management process and foster an agile, user-focused, product-led culture All About You 10+ years of product development experience in technology and data solutions. Payments industry experience is required. Experience with APIs and AI is highly preferred Proven ability to define and execute bold, forward-looking product strategies that drive product transformation Strong track record of influencing and collaborating across diverse teams including product, engineering, strategy, and commercial functions Ability to balance visionary thinking with disciplined execution, including governance, resource planning, and performance measurement. Exceptional communication skills with the ability to inspire teams, influence senior stakeholders, and represent Mastercard externally. Highly organized and able to deal with multiple and competing priorities Experience managing and motivating a high performing team comprised of individuals with business and technical skill sets Knowledge and skills using product management tools, (e.g., project management tools, JIRA) Bachelor s degree in a technical field (e.g. Computer Science engineering); advanced degree a plus
